Role Description This role supports sales compensation and sales planning processes, with primary responsibility for commissions administration (60%) and secondary responsibility for sales planning and analytics (40%). The position partners cross-functionally with Sales, Finance, HR, and Operations and is expected to evolve toward a more planning-focused role over time. Essential Functions - Own execution and support of commissions processes within CaptivateIQ (CIQ), including data validation, payout review, issue resolution, and responding to rep inquiries. - Ensure accuracy and alignment of data across Salesforce, CIQ, and planning/reporting tools. - Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis. - Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance. - Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows. - Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes. - Contribute to process documentation, standardization, and system enhancements (CIQ, Salesforce, reporting tools). - Support ad hoc analysis and business needs related to sales planning, compensation, and performance. - Take on additional responsibilities aligned to sales operations, planning, and compensation as business needs evolve. Qualifications - Bachelor’s degree in Business Administration, Finance, Analytics, or related field preferred. - 2–5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role. - Experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Varicent) preferred. - Medical device, healthcare, or SaaS experience a plus. Requirements - Experience working with Salesforce or similar CRM systems. - Experience supporting sales operations, commissions, or data-driven processes preferred. - Strong Microsoft Office skills (Excel, Word, Outlook), with advanced Excel capabilities preferred. - Experience with reporting tools (e.g., Power BI, Tableau) a plus. - Exceptional attention to detail with the ability to manage large datasets and ensure data accuracy. - Strong analytical and problem-solving skills with the ability to identify trends and inconsistencies. - Excellent verbal and written communication skills. - Strong organizational and time management skills with the ability to manage multiple priorities. - Self-starter with the ability to work independently while collaborating cross-functionally. - Strong sense of ownership and accountability with proven follow-through. - Ability to adapt in a fast-paced environment and support evolving business needs. Travel Requirements - Minimal travel required; occasional travel (1–2 times per year) may be expected to support team meetings and collaboration. Physical Demands - Standing - Occasionally - Walking - Occasionally - Sitting - Constantly - Talking - Occasionally - Hearing - Occasionally - Repetitive Motions - Frequently Benefits - The annual salary for this position is: $72,000.00 to $105,000.00. - This position is eligible for an annual bonus in accordance with the company's bonus plan. - Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. - Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com .

Role Description As the Sales Operation Analyst, this role focuses on supporting sales operations and performance through data analysis, contract management, and cross-functional collaboration. It involves providing insights to sales leadership for resource planning, managing contract workflows and approvals, and ensuring accuracy in CRM systems and marketplace offers. The position also requires close coordination with teams like Finance, Legal, and Sales Ops, while maintaining high data quality, improving processes, and adapting quickly in a fast-paced environment. Job Duties and Responsibilities - Analyze performance and productivity data to support coaching/performance management efforts carried out by regional sales leaders. - Provide insights and data that enables region sales leadership to properly allocate resources for all territory sales roles in the organization. - Lead collaboration with Finance, Legal, Security, Delivery and Sales to consolidate business-level inputs for legal counsel to review contracts. - Review and approve straightforward contracts (within playbook) or determine when contracts need to be sent for legal review. - Create and publish private offers within AWS, Azure, and GCP marketplace portals, ensuring all configurations, billing terms, and product SKUs are accurate. - Coordinate approval workflows and ensure timely internal approvals before offer submission. - Manage standard contract templates and version control. Prepare a clean copy of documents when redlines are acceptable (within playbook or advised as acceptable per legal). - Assist in building approval processes within Salesforce for deal and contract approvals. - Audit, update, or flag contractual data entered into other systems. - Understand key metrics to include outside data, year-over-year performance and run rates in relation to overall company goals with a bottom-up approach. - Work directly with Sales Operations leadership on business-critical reporting needs. - Manage, resolve, and route CRM related issues/requests from sales associates. - Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts (CRM platform). Qualifications - Experience (4 years) in SaaS contracts, specifically supporting the full sales contract lifecycle. - Effective communication, negotiation, and interpersonal skills. - Exceptional attention to detail, and talent for accuracy and precision. - Deep understanding of contracts, contract governance, contractual language, and the contract lifecycle. - Critical thinking skills and the ability to research and understand legal and financial implications. - Project experience; excellent follow up and task management skills. - Understanding of SaaS businesses, specifically data processors. - Familiar with GDPR and CCPA. - Highly proficient in Microsoft Word, Excel and PowerPoint. - Advanced level user experience in Salesforce CRM. - Experience/knowledge of Salesforce CPQ (or other CPQ systems), Contract Lifecycle Management or similar contract management systems is strongly desired. - High level of professionalism and the ability to build relationships and interact at all levels and cross-functionally. - Demonstrates good judgment in problem-solving and issue escalation. - You must be process and data driven. - A strong sense of business acumen, initiative, and ownership. - Develops strong working relationships with sales, finance, legal, and alliances. - Learn quickly when facing new challenges; thrives on fast-paced environment. - Adapt well to change and view new experiences as growth opportunities. Benefits - Overall Market Range: $45,000 — $84,000 USD. Company Description Reltio® believes data should fuel your success in the enterprise AI era. Reltio Data Cloud is the context intelligence platform providing trusted business understanding so AI agents and systems can act with human-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and enriches data and metadata across sources and formats—including unstructured data—in real time. Organizations gain 360-degree views of core data mobilized in milliseconds to any application, user, or AI agent. Trusted by the world’s largest enterprises across life sciences, financial services, healthcare, and technology, we fuel frictionless operations, drive innovation, and reduce risk. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

• Support Sales and Marketing teams by resolving operations tickets in our Jira queue. • Maintain the lead routing framework critical to our business processes. • Troubleshoot and resolve routing issues, monitor fallout, and ensure that every lead is handled efficiently and accurately. • Drive operational excellence in day-to-day execution without direct people management. • Shape the success of our sales workflow by maintaining seamless processes and enabling Sales team success. • Engage in onboarding with the Revenue Operations team; clarify reporting lines and understand the expectations of your direct manager. • Resolve Sales Operations tickets independently and track recurring/complex issues to spot process improvements. • Own regular audits for routing rules, lead assignments, and fallout reports. • Partner with platform admins to test routing logic, apply stakeholder feedback, and document troubleshooting steps. • Build reports for leadership on process metrics, bottlenecks, and outcomes.

• Build and optimize outbound sales channels, including email, phone outreach, and LinkedIn prospecting. • Implement and maintain a streamlined sales tech stack to support both sales and marketing teams. • Research and manage platforms and data enrichment tools to ensure accurate and up-to-date lead data. • Set up and refine sales processes to ensure alignment and efficiency across all outbound channels. • Work closely with the sales team to improve outreach strategies and execution using existing tools and systems. • Track and report on key sales metrics, including performance, conversion rates, and pipeline health. • Use data analysis to identify trends, inefficiencies, and opportunities for improvement within the sales process. • Collaborate with sales, marketing, and operations teams to strengthen outbound strategies. • Support sales enablement by ensuring effective use of tools and resources for lead generation and conversion. • Leverage AI tools to improve workflows, automate processes, and enhance data enrichment and reporting where applicable.