• Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events • Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of product lines. • Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing). • Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps. • Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively. • Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory. • Perform cost-benefit analysis of existing and potential customers • Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products. • Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help • Monitor market conditions, product innovations, competitors' products, prices, and sales. • Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast.

• Sell the product to the appropriate accounts and manage towards hitting a pre-set revenue target • Generate pipeline by proactively sourcing opportunities within the designated territory • Prepare & deliver world-class demos and value-based presentations • Answer prospects’ questions about product value, uses, integrations, and implementation • Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff • Drive active engagement by all internal and external stakeholders necessary to close a deal • Update SFDC daily with all relevant details needed to reflect business reality

• Prospecting, presenting, and closing sales of Genius® and related Global Payments technology solutions to small and mid-sized merchants across restaurant, retail, and service industries. • Managing the full sales cycle—from lead generation and outreach to conducting in-person and virtual product demos and finalizing contracts. • Collaborating closely with your District Manager and receiving ongoing coaching and mentorship from leadership. • Helping business owners modernize their operations, improve customer experiences, and drive growth through innovative POS and payment technology.

About Avalere Health Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen. Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives. We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application. About the role We are seeking a VP, Account Director to successfully lead key client account(s) at a global pharma agency by providing sound, innovative, and strategic leadership. This individual will be required to establish and maintain effective senior-level client relationships. The VP, Account Director is responsible for client success and satisfaction, brand planning, strategic and tactical deliverables, and profitability of all assigned brands. The VP, Account Director will also play a significant role in new business activities and initiatives.