Global Payments Inc.

Role Description As an Enterprise Account Manager, you'll play a critical role in helping some of the largest restaurant brands maximize the value of their technology investments while creating long-term partnerships that drive growth, innovation and business success. In this role, you’ll own the long-term success of a portfolio of enterprise restaurant accounts. You'll drive retention, expansion and customer satisfaction by creating trusted relationships, uncovering growth opportunities and aligning technology solutions with business goals. Your ability to influence strategy, create value and strengthen partnerships will help shape the future of commerce while delivering measurable results for clients and Global Payments. - Drive account growth by developing and executing strategic account plans that increase client value, strengthen partnerships and expand adoption of restaurant technology solutions. - Create long-term client success by owning enterprise relationships, driving retention and delivering measurable business outcomes across your portfolio. - Influence executive stakeholders through consultative conversations that align technology investments with operational and business objectives. - Build expansion opportunities by identifying unmet needs, uncovering growth potential and positioning additional solutions that create value for clients. - Lead strategic account reviews and business discussions that strengthen customer confidence, improve performance visibility and support long-term planning. - Champion customer success by proactively monitoring account health, satisfaction metrics and renewal opportunities to drive retention and loyalty. - Shape exceptional client experiences by partnering across Sales, Product, Support and Implementation teams to deliver seamless engagement and effective issue resolution. - Use data, insights and forecasting to strengthen account performance visibility, inform business decisions and accelerate revenue growth. Qualifications - Bachelor’s degree in Business, Marketing, Hospitality or a related field. - Five or more years of experience in account management, customer success or enterprise sales within a business-to-business (B2B), Software as a Service (SaaS) or restaurant technology environment. - Demonstrated success managing complex enterprise accounts while driving customer satisfaction, retention and revenue growth. - Strong relationship-building and communication skills with the ability to influence senior leaders and key decision-makers. - Experience developing strategic account plans and managing long-term customer relationships in a fast-paced environment. - Strong business acumen with the ability to identify opportunities, solve challenges and create value for clients. - Experience using Salesforce, project management tools and business reporting platforms to manage account performance and growth initiatives. Benefits - A competitive salary and benefits package that recognizes your contribution. - Opportunities to grow your skills and build your career within a global business. - Access to learning, development and on-the-job experiences that expand your expertise. - A supportive, inclusive team environment where your ideas and input matter. - Time to give back through community and charity initiatives. - A global employee assistance programme to support your wellbeing. - Recognition through a global platform that celebrates your achievements.

• Conduct cold calls to target small to medium businesses • Achieve and exceed sales targets with uncapped commission • Schedule appointments for field agents • Maintain detailed records in CRM system • Identify decision-makers and qualify leads

Role Description We’re looking for a Dealer Business Development Manager to join our ever-evolving dealer channel team and help shape the future of Global Payments. This position serves as a dedicated advocate and ambassador for our Dealers, championing all aspects of reselling our payments products and driving additional revenue through card and payroll referrals. - Own dealer relationships: Oversee contracts, quotas, assigned territories, and recruitment/termination processes. - Dealer sales and support: Assists dealers in lead submission and foster relationships with inside Global Payments card and payroll partners. - Mastery of resources: Demonstrating in-depth knowledge of all dealer-facing documentation, including the dealer manual, processes, price lists, authorized dealer list, and training materials. - Lead by example: Acting as the primary point of contact for the dealer program within your assigned divisions, addressing all Global Payments-related inquiries. - Attention to detail: Ensuring efficient and professional communication and mentorship for all dealers and prospects. Qualifications - Four-year college degree or equivalent experience - A minimum of ten years' experience in Payments, POS Dealer Management, or Channel Management - High energy, self-motivated, competitive, and driven to exceed targets - Training and coaching experience as a leader - Enjoy prospecting and engaging - Ability to travel up to 24 weeks per year Requirements - Hospitality or food service industry experience (bonus) Benefits - Comprehensive benefits package including medical, dental, and vision care - EAP programs - Paid time off - Recognition programs - Retirement and investment options - Charitable gift matching programs - Worldwide days of service Compensation - Base Salary Annual Range: $80,000 - $90,000 - Quarterly Sales Incentive Plan: Keep earning from your hard work up to an additional $12,000 per quarter.

• Acquérir de nouvelles relations avec les marchands et faire de la vente croisée avec les clients existants. • Collaborer avec les gestionnaires de portefeuille pour optimiser la rentabilité des marchands. • Gérer les pistes et les clients potentiels par le système de relations clients Salesforce. • Élaborer des présentations et des propositions spécifiques au secteur à l’intention d’un public interne et externe. • Négocier et conclure des ventes en veillant à la satisfaction du client. • Mener des actions de sensibilisation par l’intermédiaire de sollicitation à froid et de rendez-vous. • Fournir un soutien continu avant et après-vente. • Rester informé des tendances du secteur, des prix et du paysage concurrentiel. • Collaborer avec les équipes internes pour finaliser les accords avec les marchands. • Participer activement aux événements et séminaires du secteur afin de favoriser la mise en réseau du portefeuille et sa croissance. • Établir et cultiver des alliances stratégiques avec des entreprises de premier plan de l’industrie pour des collaborations et des avancées technologiques.

• Proactively reach out to customers who have expressed their intent to discontinue using our payment solutions. • Listen attentively to customers concerns and reasons for wanting to leave, demonstrating empathy and understanding. • Present compelling solutions and alternatives that address customers pain points and convince them to stay. • Maintain accurate records of customer interactions and account status in our CRM system. • Meet and exceed retention targets and objectives.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. As a Business Analyst, you’ll play a vital role in turning business needs into scalable solutions that drive performance, efficiency, and growth. You’ll join a collaborative, high-energy team that works across business and technology functions to solve complex challenges, improve processes, and deliver meaningful outcomes. Your expertise will influence how systems evolve, how teams work together, and how we continue to innovate in a rapidly changing payments landscape. In this role, you’ll bridge business goals and technical solutions, turning ideas into action. You’ll own the discovery and definition of business requirements, influence the design of impactful solutions, and drive successful delivery from concept through implementation. Your work will create opportunities to improve client experiences, strengthen operational performance, and help shape the future of commerce. What you’ll own - Drive the analysis and definition of business requirements, transforming complex challenges into clear, scalable solutions that deliver measurable value. - Build trusted partnerships with business stakeholders, gaining deep insight into their goals and influencing outcomes that improve operational performance. - Shape system designs and business specifications that enable successful development, implementation, and long-term adoption. - Lead discussions that align business needs, technical capabilities, and project objectives, creating clarity and momentum across teams. - Identify opportunities to improve processes, system functionality, and user experiences while balancing business priorities and technical feasibility. - Own the evaluation of business and system impacts, ensuring changes support strategic objectives and deliver the intended results. - Drive successful testing, implementation, and deployment activities by defining expected outcomes, validating functionality, and resolving issues before launch. - Create and maintain high-quality business and system documentation that strengthens knowledge sharing, compliance, and operational continuity. Qualifications - Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field, or equivalent combination of education and experience. - 4+ years of experience partnering with business stakeholders and end users to define requirements and deliver technology solutions. - Proven ability to analyze business challenges, evaluate solutions and translate requirements into clear business and system specifications. - Strong communication and facilitation skills, with the ability to build relationships and influence outcomes across cross-functional teams. - Experience creating process flows, business requirements, functional specifications and implementation documentation. - Strong problem-solving skills, sound judgment and the ability to manage priorities in a fast-paced environment. - Proficiency with Microsoft Word, Excel, PowerPoint and Visio, including business process mapping and workflow design. Requirements - Experience working within payments, financial services or payment card industry environments. - Knowledge of scripting languages and data structures. - Familiarity with Unified Modeling Language (UML) and business analysis methodologies. - Experience supporting system implementations, testing, releases and post-production issue resolution. - Working toward or holding a Certified Business Analysis Professional (CBAP) certification. - Experience collaborating with both technical and business teams to deliver complex system enhancements and business transformation initiatives. Benefits - Inclusive and global teams that win together every day. - Opportunities to learn from the best minds in the industry. - Dynamic opportunities that go beyond borders.

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries. • Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking. • Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty. • Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle. • Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications. • Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades. • Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries. • Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking. • Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty. • Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle. • Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications. • Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades. • Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for Telesales Consultants to join our ever-evolving sales team and help shape the future of global commerce. - What you’ll own: - Conduct telesales calls to potential clients, introducing a range of payment solutions. - Relationship Building: Identify decision-makers and qualify leads through rapport and discovery. - Target Driven: Consistently achieve and exceed targets with uncapped commission available. - Data Management: Maintain accurate records within our CRM to ensure seamless handovers. Qualifications - Minimum 2 years in Telesales with a proven track record of hitting targets. - Must be self-motivated and capable of working independently from home. - Proficient with CRM and dialler software and working in fast-paced, high-energy environment where resilience is rewarded. - Ability to build rapport and establish trust with potential clients (bonus). - Knowledge of payment solutions or financial products (bonus). Requirements - Kickstart your success with our First-Class Training. We will bring you to our Stockport hub for 2 weeks of fully expensed, elite sales coaching to ensure you hit your uncapped commission targets from day one. Benefits - Dynamic opportunities that go beyond borders. Company Description Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com .

Role Description At Global Payments, we power commerce around the world. As a Sales Engineer, you’ll bring together technical expertise, product knowledge, and commercial insight to help our sales channels succeed. You’ll become the trusted expert for a cloud-based point of sale (POS) solution, enabling dealers, sales teams, and clients to unlock its full potential. This is a highly visible role where your influence reaches sales, product, support, and development teams. You’ll build strong relationships, share insights from the market, and play a key role in product launches, dealer success, and business growth. If you enjoy solving problems, building connections, and turning technical knowledge into meaningful business outcomes, this is your opportunity to make an impact. In this role, you’ll drive adoption of innovative commerce solutions, empower sales teams with the knowledge to win new business, and influence the evolution of our products through real-world market insights. You’ll own product expertise, create opportunities for growth across dealers and direct sales channels, and help shape the future of commerce through successful product launches, training excellence, and customer-focused innovation. What you'll own - Become the trusted product expert for a cloud-based point of sale solution, influencing adoption, sales success, and long-term growth across dealers and direct sales channels. - Deliver engaging product and technical training that empowers sales teams to confidently demonstrate value, accelerate sales conversations, and drive stronger business outcomes. - Build strong dealer relationships and maintain an ongoing understanding of market feedback, using insights to strengthen product performance and improve the overall client experience. - Lead technical conversations for prospective and existing users, translating business needs into practical solutions that create confidence and support revenue growth. - Champion the voice of the sales channel by identifying trends, escalating critical issues, and driving timely resolution across internal teams and external partners. - Influence product enhancements and future development by providing market intelligence, end-user feedback, and insights gathered from the field. - Drive successful commercialization of new hardware, software, and feature releases, helping bring innovative solutions to market and maximize adoption. - Represent Global Payments at industry events, trade shows, and advisory boards, increasing product visibility, strengthening partnerships, and showcasing our leadership in payments technology. Qualifications - 2 to 5 years of experience with point-of-sale products, technical support, product deployment, or a related technology-focused environment. - A bachelor’s degree or equivalent practical experience in point-of-sale deployments or related technology environments. - The ability to communicate complex technical concepts in a clear, engaging way that builds confidence with sales teams, dealers, and clients. - Proven success identifying customer needs, recommending solutions, and creating positive business outcomes through a consultative approach. - Strong presentation and training skills, with the confidence to lead product demonstrations and educational sessions for diverse audiences. - A proactive, solution-focused mindset with excellent problem-solving skills and a commitment to delivering results. - Exceptional organization, follow-through, and relationship-building capabilities, with the ability to manage multiple priorities effectively. - Bilingual English and Spanish skills are preferred. - Experience in hospitality, food service, or retail environments is a plus. - Able to travel six times a year or more. Benefits - A competitive salary and benefits package that recognizes your contribution. - Opportunities to grow your skills and build your career within a global business. - Access to learning, development, and on-the-job experiences that expand your expertise. - A supportive, inclusive team environment where your ideas and input matter. - Time to give back through community and charity initiatives. - A global employee assistance program to support your wellbeing. - Recognition through a global platform that celebrates your achievements. Compensation Salary: $110,000 per year.