• Work independently with Compliance, Legal, Risk, Operations, and Technology partners to document project objectives and compliance outcomes. • Identify stakeholders and analyze project scope and regulatory drivers. • Elicit, analyze, and validate business and functional requirements for compliance-driven initiatives. • Decompose high-level regulatory and policy requirements into detailed functional requirements, user stories, and acceptance criteria. • Document business rules, quality attributes, and compliance constraints. • Create current- and future-state process flows and support gap analysis. • Document system changes using narratives, diagrams, and visual models. • Develop and execute effective testing strategies to validate compliance requirements and assess cross-system impacts. • Support audit readiness, remediation activities, and regulatory change management efforts. • Participate in prioritization and business justification discussions for compliance initiatives. • Reuse and standardize requirements artifacts where applicable. • Mentor Business Analyst I team members on requirements documentation and compliance analysis practices. • Perform other duties as required.

PURPOSE OF POSITION: Serve as a partner to leadership and business stakeholders by analyzing and synthesizing business needs, industry trends, processes, and systems to identify opportunities for improvement. Offer data-driven insights into actionable recommendations to improve efficiency, effectiveness, and support business strategy, growth, and decision-making. ESSENTIAL DUTIES AND RESPONSIBILITIES: Focus Areas (see addendum for additional requirements): - Marketing - Inventory - Customer Experience - Purchase Orders & Invoicing Business Insights & Analysis - Evaluate current processes, workflows, and systems to identify gaps and improvement opportunities. - Partner with leadership & stakeholders to gather, validate, and analyze data to support decision making and document business requirements. - Perform root cause analysis to identify performance issues, risks, or gaps. - Translate business needs into functional or technical requirements. - Synthesize data into clear summaries and insight decks, delivering actionable recommendations. - Collaborate cross‑functionally and facilitate stakeholder meetings, workshops, and requirements review sessions. - Ensure solutions align with defined business objectives, policies, regulatory, and compliance requirements. - Ensure requirements are traceable, accurate, auditable, and approved by stakeholders. Additional Senior Level Expectations: - Lead comprehensive evaluations of enterprise processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities. - Conduct advanced root cause and impact analyses to proactively identify performance issues, risks, or gaps, recommending scalable, sustainable solutions. - Synthesize complex qualitative and quantitative data into executive‑ready insights, narratives, and decision materials, delivering clear recommendations with measurable business outcomes. - Drive cross‑functional collaboration by facilitating high‑impact stakeholder meetings, workshops, and governance forums to align priorities, resolve conflicts, and accelerate delivery. - Define analysis standards, methodologies, and best practices across projects. Performance Measurement & Reporting - Translate data into visibility and actionable insights through structured reporting and analytics. - Develop and maintain reports, dashboards, and ad hoc analyses to track performance, trends, and variances, ensuring accuracy and consistency. - Define and maintain standard metrics, assumptions, and documentation to ensure consistency and data quality. - Identify data gaps, quality issues, or reporting limitations and recommend sustainable improvements. - Assess solution effectiveness, monitor outcomes and KPI’s, and recommend corrective actions. - Identify and escalate insights or processes that do not meet standards. Additional Senior Level Expectations: - Transform complex data into executive‑level visibility and actionable insights through strategic analytics, structured reporting, and compelling data narratives. - Own the design, development, and governance of enterprise reports, dashboards, and ad hoc analyses to track performance, trends, risks, and variances, ensuring accuracy and consistency. - Apply judgment to surface, escalate, and influence resolution of insights, trends, or processes that fall short of established standards or business expectations. Change Enablement & Continuous Improvement - Partner cross functionally to improve systems, processes, data quality, workflow efficiency, and operational effectiveness. - Identify intervention points and opportunity areas to improve outcomes and efficiency, defining success metrics and performance indicators to measure business outcomes. - Support system implementations, enhancements, or policy changes. - Champion process refinement initiatives, including standardization, automation, and simplification. - Drive adoption of new tools, processes, and ways of working by adapting to change and enabling stakeholders. Additional Senior Level Expectations: - Lead cross‑functional partnerships to drive enterprise improvements in systems, processes, data integrity, workflow efficiency, and overall operational effectiveness. - Provide strategic guidance and subject‑matter expertise for system implementations, enhancements, and policy changes, ensuring alignment with business objectives and readiness for adoption. - Drive organizational change and adoption of new tools, processes, and ways of working by coaching stakeholders, influencing behaviors, and enabling successful change management. COMPETENCIES: Additional Job Requirements: This is a senior level position within the discipline, functioning as a subject matter expert (SME). Demonstrates advanced knowledge and proficiency in areas of responsibility, performing highly complex tasks and job duties. Receives minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment. Provides mentorship to junior staff. Additional Competencies: - Expert-level ability to synthesize multiple data sources into cohesive, strategic insights. - Demonstrated ability to define data requirements and analytical frameworks aligned to business strategy. - Demonstrated ability to leverage automation and AI tools to improve efficiency, accuracy, and depth of insight. - Strong analytical judgment to assess risks, tradeoffs, and implications. - Strong grasp of reporting and dashboarding tools (e.g., Excel, SQL, BI). - Strong grasp of competitive landscapes, white space opportunities, and demand signals. - Ability to take ownership over outcomes, not just deliverables. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis - High School diploma or equivalent. - Bachelor’s degree in Business, Finance, Analytics, Marketing, or relevant field. * - Minimum of six (6) years of progressive experience in business analytics, business intelligence, strategic planning, or related background, to include: * - At least two (2) years of experience utilizing reporting and dashboarding tools (e.g., Excel, SQL, BI, or equivalent). - At least two (2) years of end-to-end ownership of analyses and recommendations, translating data into strategic guidance for senior leaders/decision-makers. Preferred: - Telecommunications experience. - Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: - This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: - Work is primarily sedentary, requiring daily routine computer usage. - Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. - Ability to accurately communicate information and ideas to others effectively. - Physical agility and effort sufficient to perform job duties safely and effectively. - Ability to make valid judgments and decisions. - Available to work additional time on weekends, holidays, before or after normal work hours when necessary. - Must work well in a team environment and be able to work with a diverse group of people and customers. - Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Role Description Alstom is looking for a dynamic TOSM Business Process Owner (BPO) to help shape the next generation of our Train Operations & System Maintenance (TOSM) solutions. Your mission will be to ensure the technical development, pilot implementation, and proper adoption of Alstom Service Train Operations solutions, particularly focusing on the planning and execution of contracts with Operations scope. - Business requirements and process definition - Capture business needs through exchanges with subject matter experts and key users in the projects and regions (interviews, workshops, and on-site operational missions) - Formalize process descriptions and key business functional rules within the functional specification, ensuring consistency with end-to-end processes - Coordinate validation of processes, functional requirements, and key business rules with relevant business stakeholders - Define the appropriate roadmap for the evolution of related tools to achieve the targeted process and business coverage - Drive required tool sourcing, developments, or evolutions in close collaboration with the IS&T department - Ensure validation of changes through user acceptance testing and pilot implementation - Define the deployment process & change management program to support the rollout of new methodologies or tools - Identify and periodically review adoption KPIs to track usage of the tool and its key functionalities - Define and update training documents and materials based on user feedback and new tool evolutions - Animate and support worldwide network of regional and local key users and experts - Participate in internal and external promotion and communication Qualifications - Ability to define processes, manage change, and drive adoption - Understanding of Railway Operations (especially Scheduling/Rostering) - International experience in a digital or tech-driven environment - Strong communication, agility, and leadership mindset - English fluency Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Role Description With direction, underwrites and analyses new and existing life business within delegated authority levels to achieve business goals and maximize customer experience. Qualifications - Technical underwriting support and guidance experience. - Strong customer service skills. - Ability to maintain internal and external distributor relationships. - Experience in measuring exposure and analysing risk. - Proactive in developing and improving underwriting standards. - Identifying training opportunities for self and others. Requirements - Completes assignments of moderate to high complexity while working within delegated authority. - Consistently requests the correct evidence and makes correct decisions. - Explains rating decisions clearly. - Completes a range of queries and referrals within agreed authority limits. - Contributes ideas for the development of new or enhanced propositions/procedures. Benefits - Equal opportunity employer. - Focus on employee uniqueness and team strength. - Encouragement to explore new ways to protect customers and the planet. Company Description At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking "What can go right?"