Zurich Insurance Company Ltd.

Role Description Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team. The ideal candidate for this role will have the opportunity to work fully remote from one of the following states: Arizona, Nevada, California, or Utah. However, we are also open to candidates who prefer to work fully remote across the West Coast, and will consider strong candidates throughout the U.S. as well. Under general direction and within defined authority limits, this role is responsible for conducting insurance fraud investigations involving complex schemes, multi-claim patterns, organized activity, and non-medical major case work. The investigator will perform field activities, coordinate vendor resources, conduct interviews, gather evidence, and deliver clear, objective, and fact-based investigative reports. This role may also support California and travel insurance related investigations as needed. Field travel may be required to conduct interviews, scene examinations, statement collection, evidence gathering, examinations under oath, and support legal proceedings. Primary Responsibilities: - Conduct investigations into suspected insurance fraud within assigned territories or Lines of Business, including complex, layered, or organized schemes. - Evaluate all aspects of referred claims, including loss circumstances, backgrounds of involved parties, documentation validation, and underwriting considerations. - Perform database research, open source intelligence reviews, social media assessments, and link analysis to identify inconsistencies or coordinated fraud indicators. - Assign and oversee vendor activities such as surveillance, scene investigations, and specialized investigative tasks; review deliverables and ensure proper documentation. - Conduct recorded interviews, site visits, canvasses, and other investigative steps to verify material facts and identify fraud indicators. - Maintain highly organized case files and documentation that accurately reflect investigative actions and findings. - Analyze evidence to determine potential misrepresentation, fraud, or network linked activity involving multiple claims. - Prepare clear, comprehensive investigative reports with objective findings and recommendations for claims teams and management. - Communicate critical investigative developments promptly and collaborate closely with claims partners throughout the investigative process. - Identify cases that warrant escalation due to suspected organized fraud rings, staged events, or potential law enforcement involvement. - Ensure all investigative activity complies with SIU regulatory requirements, privacy laws, and Zurich governance standards. - Travel as necessary to conduct interviews, inspections, and field investigations. Qualifications - Bachelor’s Degree and 4 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations - OR Zurich Certified Insurance Apprentice (Associate Degree) and 4 or more years of relevant experience - OR High School Diploma or Equivalent and 6 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations - Knowledge of claims processes and relevant fraud related regulations - Proficiency in Microsoft Office Requirements - Prior law enforcement investigation experience - 5 or more years investigating insurance fraud - Special Investigation Unit (SIU) experience preferred - Experience investigating commercial claims - Experience with both single non-complex investigations and complex investigations, including multi-claim linkages, contractor or vendor fraud, or organized fraud networks Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - We follow local laws to ensure fair compensation. - You may also be eligible for bonuses and merit increases. - The proposed Salary range for this position is $65,900.00 - $107,900.00, with short-term incentive bonus eligibility set at 10%. - We offer competitive pay and comprehensive benefits for employees and their families.

Role Description Zurich is seeking an experienced Workman’s Compensation Claims Specialist to join our team! We are specifically seeking candidates who can work from the Northeast with jurisdictions of CA, NV, AZ, and or WA. To handle Workers’ Compensation claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Jurisdictional knowledge in California Workers Compensation is required. In this role you will be responsible for: - Document claims file by accurately capturing and updating claims data/information in compliance with best practices for workers compensation claims of moderate to high exposure and complexity. - Exercise judgment to determine compensability by gathering and analyzing relevant facts and utilizing applicable laws and statute. - Exercise judgment to evaluate coverage by analyzing policy documents for location and date of loss. - Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate. - Establish timely reserves and perform ongoing review throughout claims cycle within authority limit for most probable exposure and claim outcome. - Assess exposure or range of exposure based on the case facts, jurisdictional statute, and claims experience. - Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits. - Meet quality standards by following best practices. Qualifications - Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area. - OR Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area. - OR Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/or Litigation Management area. - OR Completion of Zurich Claims Training Program and 5 or more years of experience in the Claims and/or Litigation Management area. - OR High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area. - Must obtain and maintain required adjuster license(s). - Microsoft Office experience. - Knowledge of insurance regulations, markets and products. Requirements - Effective verbal and written communication skills. - Strong analytical, critical thinking and problem-solving skills. - Strong multi-tasking and prioritization skills. - Experience collaborating in a team environment and building cross functional working relationships. - Proactively shares and promotes sharing of insights. - Ability to gather unique perspectives from other teams/functions to optimize outcomes. - Understands, analyzes, and applies the component parts of an insurance policy for moderate to complex claims. - Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of moderate to complex claims. - Ability to determine the scope and exposure for moderate to complex claims. - Ability to leverage knowledge of industry trends and relationships to provide high-quality customer service. - Ability to effectively communicate coverage determinations to customers/clients/brokers for moderate to complex claims. - Ability to direct counsel on an ongoing basis to guide the course of moderate to complex litigation and settlement strategies. Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - We follow local laws to ensure fair compensation. - You may also be eligible for bonuses and merit increases. - The proposed Salary range for this position is $75,800.00 - $124,100.00, with short-term incentive bonus eligibility set at 15%. - We offer competitive pay and comprehensive benefits for employees and their families.

Role Description Zurich North America is hiring a Divisional F&I Development Executive to join Zurich Direct Markets West Division. This team member will support West Division clients and fellow field staff members in Service, Retention & Business Acquisition of qualified Large/Mega-Dealer F&I Clients. As a member of Zurich's North Division Direct Markets National team, your time & talents will be needed for: - Current Client Growth & Retention (65%) - New Business Acquisition Support (15%) - Administration & Special Projects (20%) Our ideal candidate will be willing to help Zurich customers throughout the entire Division (13 states) where vehicle/air/overnight travel up to 75% may be necessary depending on candidate/team member residence location and deliver on the below responsibilities. - Maintain, retain & grow profitable relationships with new and existing Mega-Dealer F&I customers – Whether as the assigned ‘Lead Account Manager’ AND/OR in support of Area/Regional team members. - Use experience & critical thinking to develop plans for underperforming accounts with the providing technical advice, implementation & follow through that enables field staff & customers to solve problems and/or improve business outcomes. - Analyze/monitor trends & anticipate needs to develop and recommend alternatives for improvements to processes, customer service or product offerings AND assist/support implementation. - Coordinate & facilitate training to customer on products and services as well inspection, validation & quantification of agreed upon process & standards that impact performance. - Conduct kick-offs for new customers AND manage new dealership conversions for acquisitions by current customers. - Lead/support monthly internal team call(s) for client development/service/retention AND external client meetings which may include 90-Day Performance Reviews for variable/fixed operations. - Conducting training/development at the group and store level. - Demonstrate teamwork as a mentor to others in support of client service standards and teammate skill/professional growth & development. - Use current & emerging presentation/communication technologies to support client performance and business initiatives. - Support new account acquisition through teamwork with Divisional Mgmt. & Field Team – Sales Call preparation & delivery, Prospecting/Marketing support. - Coordinate/deliver on the successful implementation, utilization and impact of the following Zurich Advantage Programs: - Aftermarket F&I Sales – VSC Direct Marketing, SLS & dealership marketing/follow-up. - Zurich Fixed Operations Training & Certification. - Proliferation of Z.U. activation & utilization. Qualifications - Bachelor’s degree and 2 or more years of experience in Dealership Finance or Sales Leadership - OR - High School Diploma or Equivalent and 4 or more years of experience in Dealership Finance or Sales Leadership - Experience with principles of sales, sales techniques, and sales terminology - Strong presentation skills Requirements - Business to business training, sales, and consultation experience - Retail automotive experience in Finance or Sales Management - Outside sales experience is ideal - Advanced knowledge of Automotive industry, market, and competitors - Substantial knowledge of Automotive and traditional software and technology - Knowledge of insurance and reinsurance principles - Knowledge of techniques and terminology of warranty claims - Ability to interpret financial statements - Self-motivated regarding day-to-day responsibilities Benefits - Compensation influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. - Annual variable compensation range, based on performance under the sales incentive plan for this role, is $205,000 to $225,000. - This position includes a variable component that is based on an individual's performance under the applicable sales incentive plan. - Additional rewards may encompass short-term incentive bonuses and merit increases.

Role Description Zurich is currently looking for an AVP Risk Engineering Specialist with extensive experience in power plant operations to join the Global Energy – Power Generation team. This is a work from home role ideally within Western U.S. (Will consider any other locations within the U.S. as well). This role will include expected travel up to 50% to service accounts across the U.S. This position is designed to help Power Generation Risk Engineering support the workload associated with Power Generation Underwriting. Work with current team members to assist with the increase in field assignments. You will be responsible for: - Advanced risk assessment of plant machinery and fire protection equipment risks as well as the associated business interruption within the power generation industry. - Providing consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses and management programs. - Providing power generation training for Risk Engineering staff, Underwriting staff customers, service design and coordination, mentoring, marketing, and loss investigations. - Managing account risk portfolio and providing account level engineering to meet underwriting requirements. - Marketing Zurich products in conjunction with underwriting professionals and agents across company business segments. - Developing and implementing customer service strategies that reduce loss and improve customer operations. Final candidates will also be subject to a Motor Vehicle record background check, as this position may include a company car depending on location and expected annual mileage requirements. Qualifications - Bachelors Degree and 8 or more years of experience in the Risk Engineering area - OR High School Diploma or Equivalent and 10 or more years of experience in the Risk Engineering area - OR Zurich Certified Apprentice, including an Associates degree and 8 or more years of experience in the Risk Engineering area - Knowledge of exposures, controls and best practice risk improvement Requirements - 10 or more years of experience in the Risk Engineering area or power generation plant operations and maintenance with experience in machinery operation and maintenance or assessment. - Military experience in propulsion plants and power generation equipment. - Related energy industry experience. - Advanced Microsoft Office skills. - Advanced knowledge of exposures controls. - Advanced knowledge within industry segment. - Certification in area of specialty; Risk Engineering Power Generation Machinery Breakdown assessments. Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - You may also be eligible for bonuses and merit increases. - The proposed Salary range for this position is $115,200.00 - $188,700.00, with short-term incentive bonus eligibility set at 20%. - We offer competitive pay and comprehensive benefits for employees and their families.

Role Description Tu objetivo será liderar la actualización, automatización y análisis del pipeline de datos del área, generar dashboards para detectar tendencias y colaborar estrechamente con los equipos de producto para optimizar estrategias de Price to market usando benchmarks y fortalecer la gestión de datos trabajando de la mano con IT. - Actualización y análisis del benchmark y trabajo de la mano con producto en detectar oportunidades de Price to market - Procesamiento, gestión y automatización del pipeline de bases de datos para área de pricing - Generación de Dashboards que permitan detectar cambios en tendencias y alarmas en las diferentes líneas de negocio trabajando con equipo de producto y portfolio - Trabajar de la mano con el equipo de IT en la definición del data governance y data lake - Creación de modelos analíticos Qualifications - Experiencia en business intelligence/data science/data engineer de 2 a 5 años - Conocimiento en SQL, R, Python, similares - Conocimiento powerBI/Shiny/Bokeh/Dash/etc - Habilidades de comunicación y presentación de complejos resultados/análisis frente a diferentes audiencias - Alta Capacidad analítica y de razonamiento - Capacidad creativa y de diseño - Curiosidad, innovación, pasión por los datos - Adaptabilidad Education - Profesional en Economía, Estadística, Matemáticas, ingeniería Industrial, Computación, Administración o Contaduría con enfoque en análisis de datos - Cursos en manejo de datos si tiene carrera distinta Benefits - Oportunidad de trabajar en un entorno que promueve la sostenibilidad y la innovación - Cultura de diversidad e inclusión - Política de inclusión laboral que promueve la selección de personas con discapacidad

Role Description Tu objetivo será coordinar y liderar la puesta en marcha de nuevos negocios de gran escala y la implementación de productos y sus procesos asociados, asegurando que las definiciones, tecnologías y equipos involucrados estén alineados con los tiempos, estándares de calidad y expectativas del negocio. Actuar como referente para la definición y documentación de procesos cuando estos no existen o requieren ser rediseñados, garantizando claridad y trazabilidad para todas las áreas participantes. - Acompañar y apoyar al equipo comercial y al cliente en cada etapa, desde la prospectación del negocio hasta la entrega de los procesos al área de operación. - Liderar la implementación de productos nuevos o rediseñados, coordinando la definición de procesos, reglas de negocio y flujos operativos cuando estos no están previamente documentados. - Actuar como actor principal para la implementación de negocios y productos, coordinando las actividades de todos los equipos requeridos: IT, operaciones, comercial, legal, riesgos, producto, entre otros. - Organizar y liderar reuniones de seguimiento con agenda definida, responsables asignados y minutas documentadas. - Crear, mantener y comunicar el plan de implementación de manera accesible y actualizada para todos los participantes. - Mapear y gestionar dependencias entre áreas, anticipando riesgos, escalando oportunamente y facilitando la colaboración transversal. - Promover y garantizar que cada equipo cumpla su rol, movilizando a los equipos con empatía, pero con firmeza hacia el cumplimiento de los objetivos. - Coordinar y ejecutar pruebas funcionales, integraciones y pilotos con usuarios. - Asegurar que el cliente reciba una implementación acorde a las definiciones pactadas y dentro de los plazos comprometidos. - Documentar de manera rigurosa los procesos, definiciones y acuerdos resultantes de cada implementación, generando insumos útiles para futuras referencias. - Proponer soluciones creativas y definiciones de procesos en escenarios de ambigüedad, donde no existan precedentes claros o lineamientos establecidos. Qualifications - Formación universitaria en administración, ingeniería, economía o afines. - Gestión de proyectos (deseable conocimientos en metodologías ágiles). - Experiencia mínimo de 5 años en procesos de implementación. Requirements - Capacidad para liderar equipos multidisciplinarios y gestionar múltiples proyectos simultáneamente, siempre con sentido de urgencia y responsabilidad sobre las fechas de entrega. - Capacidad para anticipar, identificar y resolver dependencias y riesgos de manera proactiva. - Orientación a resultados, pensamiento estratégico y alto sentido de ownership sobre los proyectos asignados. - Capacidad para documentar procesos, definiciones y acuerdos de manera clara, estructurada y útil para todas las audiencias. - Creatividad y capacidad resolutiva para definir procesos y flujos en contextos donde no existen lineamientos previos. - Comunicación efectiva, tanto escrita como verbal, con capacidad para adaptar el mensaje según la audiencia. Benefits - Fomentamos una cultura de diversidad e inclusión. - Política de inclusión laboral que promueve la selección de personas con discapacidad que cumplan con los requisitos de la vacante.

Role Description Tu objetivo será desarrollar, consolidar y transformar información relevante del negocio en soluciones visuales mediante tableros Power BI, que permitan a la organización tomar decisiones basadas en datos. Actuar como puente entre las necesidades estratégicas del negocio y su materialización en indicadores claros, gestionando eficientemente bases de datos, depurando, analizando y visualizando la información, para impulsar una cultura de datos alineada a la rentabilidad y objetivos clave de la compañía. - Integrar información de diversas fuentes internas y externas, asegurando su calidad, confiabilidad y consistencia para el análisis del negocio. - Utilizar herramientas como Power Query, Power Pivot, SQL y R para depurar, estructurar y transformar datos en indicadores relevantes. - Visualización y desarrollo de tableros: Crear tableros interactivos en Power BI que traduzcan necesidades y objetivos del negocio en visualizaciones claras, útiles y orientadas a la toma de decisiones. - Traducción de requerimientos del negocio: Capturar y comprender ideas, necesidades y objetivos de las áreas clave, traduciendo estos en soluciones y números que reflejen la realidad y desafíos del negocio. - Análisis financiero: Identificar, analizar y visualizar los factores que impactan directamente la rentabilidad y los resultados financieros, proponiendo acciones y recomendaciones. - Verificación y consolidación de información: Validar la integridad de la información consolidada y verificar su congruencia entre diferentes bases y fuentes de datos. - Asesoría en visualización: Sugerir y asesorar a los owners de proyectos sobre la mejor forma de visualizar los datos, garantizando claridad y relevancia en los tableros entregados. - Creación de ciclo de transformación financiera: Diseñar y ejecutar procesos de transformación de datos orientados a dar seguimiento a indicadores clave para la gestión financiera. - Impulso de cultura de datos: Promover una cultura de trabajo basada en la toma de decisiones por datos, colaborando como aliado estratégico del equipo de BI dentro de la organización. - Comunicación efectiva: Explicar de forma clara y sencilla los resultados, hallazgos y propuestas al equipo financiero y stakeholders, facilitando la comprensión de la información. - Apoyo a proyectos especiales: Participar en iniciativas transversales asignadas por la gerencia de planeación de negocios, contribuyendo con análisis, visualización y reporte de datos. - Ejecutar otras funciones laborales solicitadas por su People Manager. Qualifications - Profesional en Matemáticas, Informática, Administración de Empresas, Economía, Ingeniería Industrial, Finanzas o carreras afines. - Idealmente con especialización en data analytics. Requirements - Power Query, Power BI, Power Pivot, SQL, R (Idealmente), Excel avanzado. - 5-6 años de experiencia general. Benefits - Oportunidad de trabajar en una empresa que se preocupa por sus colaboradores y la comunidad. - Cultura de diversidad e inclusión. - Política de inclusión laboral que promueve la selección de personas con discapacidad.

Role Description Zurich North America is hiring multiple Service Contract Associate's to join our Vehicle Service Contract team! We are open to hiring talent for various virtual positions to work a shift between the hours of 7am – 8pm Central Standard Time. With direct supervision, investigates, evaluates, and concludes low exposure, low complexity, mechanical breakdown claims by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Determines causes of failures and reviews specific contract language to apply applicable coverage for loss. Provides technical support to external sales staff and communicates primarily with service shops, dealership personnel, and claimants to gather information and resolve claims. Service Contract Associates are responsible for a variety of tasks: - Field incoming calls from dealerships, service shops, and inspectors regarding low exposure, low complexity, mechanical breakdown claims. - Determine applicable contractual coverage and most appropriate replacement/repair solution. - Work to have a timely resolution to claims by negotiating costs and labor hours associated. - Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols. Qualifications - High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area - OR Bachelor’s Degree and 1 or more years of experience in the Automotive Repair area - OR Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair area - AND Customer service experience - Experience with Microsoft Office Requirements - Experience in auto industry areas of service repair, auto technology, parts department, machinist, powersports technician, service management or service advisor - Strong communication and negotiation skills - Ability to multi-task - Organization and time management skills - Experience with collaboration and working across work groups - ASE certification Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - We follow local laws to ensure fair compensation. - You may also be eligible for bonuses and merit increases. - The proposed Hourly rate range for this position is $22.40-$30.87, with short-term incentive bonus eligibility set at 5%. - We offer competitive pay and comprehensive benefits for employees and their families.

Role Description Zurich is seeking an experienced Executive Underwriter or AVP, Underwriter Director – Construction Casualty Underwriter to join our Specialties Construction team. This is a remote position to be based in the San Antonio or Austin area. This role will be filled at either the Executive Underwriter or AVP, Underwriter Director – Construction Casualty Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. As a Executive Underwriter or AVP, Underwriter Director – Construction Casualty Underwriter you will handle complex new and renewal domestic Construction Casualty accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the South US. In this role, you will: - Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules. - Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate. - May provide guidance to lower level associates. - Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition. - Work with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions. - Support the sales culture by being a Help Point for agents, brokers and customers. - Proactively seek renewal and new account opportunities. - Complete detailed opportunity assessment with key distributors to identify growth opportunities. - Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity. - Make broker/customer and on-site calls with a planned and well-prepared purpose. Qualifications - High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area - OR High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area - AND Knowledge of Microsoft Office - Experience working on time restraints for quotes on new and renewal business - Experience working in a team environment Requirements - High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area - OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area - AND Experience with Microsoft Office Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - We follow local laws to ensure fair compensation. - You may also be eligible for bonuses and merit increases. - The combined salary range for this position is $105,200.00 - $227,900.00. - The proposed salary range for the Executive Underwriter is $105,200.00 - $172,300.00, with Global Specialty Incentive Plan bonus eligibility set at 30%. - The proposed salary range for the AVP, Underwriting Director is $139,100.00 - $227,900.00, with Global Specialty Incentive Plan bonus eligibility set at 40%. - We offer competitive pay and comprehensive benefits for employees and their families.

Role Description As an Executive Assistant at Zurich Duo, your main responsibilities will involve: - Provide full secretarial and administrative support to several executives within any unit or department in the most effective, efficient way. - Schedule and maintain calendar of appointments. - May be requested to edit (or copy/type) and format documents/presentations under clear direction from the manager. - Manage and coordinate all travel itineraries and expenses reports. - Welcome/interact with visitors promptly. - Organize events, meetings and conferences including the coordination of facilities and caterings. - Responsible for all logistics and coordination related to department/group meetings, including booking meeting rooms and setup of video conference systems. - May take part in well-defined meetings and record minutes of the discussion. - Assist in training or briefing of new employees. - Helps coach and develop those individuals that are new to the role or in need of support and assistance. - Collaborate in the internal initiatives to support the organization and contribute to Zurich Duo’s goals. - Any additional tasks as assigned. Qualifications - At least 5 years´ experience working as an Executive Assistant in an international company with top level executives. - Experience working in a multi-cultural environment involving elements of office management and/or supporting team projects. - Experience working remotely with managers (i.e. based in a different location). - Proficient in Microsoft Office Products (Outlook, Word, PowerPoint, Excel, Teams). - Excellent verbal and written communication skills in English and Spanish. - Good teamwork skills. Benefits - Opportunities to apply for new roles within Zurich as you progress in your career. - Supportive work environment that encourages growth and development. Company Description Zurich Duo, a spin-off of Zurich Group operating independently in Barcelona, combines entrepreneurial agility with the resources and stability of a global leader. We deliver creative, strategic, and experience-led services for internal stakeholders. At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking "What can go right?"