Job Title: Cloud Solution Architect for Power Platform Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Cloud Solution Architect for Power Platform We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs. Qualifications - Experience Level: SME expert in Power Platform governance, administration, and Power Apps development. - Technical Expertise: Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration. - Power Platform Technologies: Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components. - Enterprise Focus: Demonstrated experience in Power Platform administration and support within large-scale environments. - Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues. - Problem-Solving & Collaboration: Excellent analytical and collaboration skills. - Communication: Strong ability to engage with key stakeholders and cross-functional teams. - Certifications: Advanced Microsoft certifications preferred. - Consulting Experience: Previous customer-facing roles are highly desirable. - Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development - Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture. - Development of Power Pages. - Knowledge of Application Lifecycle Management (ALM) via Solutions. - Experience in setting up, troubleshooting and optimizing Power Automate desktop flows. - Familiarity with integrating data from Dataverse, SharePoint, and other sources. - Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions. Power Platform Administration & Governance - Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC). - Deep understanding of Dataverse, governance strategies, environment planning, and security. - Expertise in developing environment strategies (environment types, purpose, security roles). - Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies. - Analytical skills for reporting and data analysis within PPAC and M365 audit logs. - Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement - Up to date product knowledge in Dynamics 365 Customer Engagement modules: - Dynamics 365 Sales - Dynamics 365 Customer Service - Dynamics 365 Customer Insights – Journeys - Dynamics 365 Field Service Dynamics CRM On-premises - Enterprise level administration and development focused specifically with: - CRM infrastructure installation and configuration - CRM deployment configuration - CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows) - CRM integration - Dynamics CRM Cloud Migration - Knowledge in CRM 2015+ build versions and upgrade experience - Architectural experience for Dynamics CRM on-premises - A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting. - Environment health assessment experience This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration. Location: SWE Work-at-Home Language Requirements: Time Type: Full time

• Own the architecture and operation of cloud infrastructure supporting latency-sensitive trading systems across all desks. • Design VPC and network topologies with explicit routing, isolation, and traffic control; partner with the network team to build a robust, highly available, and latency-optimized global network, including Direct Connect to DV office locations and hybrid connectivity across cloud providers (Cloud Interconnect, VPN, Transit Gateway). • Define compute placement strategies, including cluster placement groups and locality-aware scheduling. • Build and maintain shared platform capabilities that enable engineering teams across the firm to self-serve reliably and safely. • Own FinOps visibility and cost optimization frameworks across all trading and research workloads. • Serve as the primary escalation point for cloud infrastructure incidents firm-wide, owning issues from detection through resolution. • Define firm-wide observability standards and own the cloud layer of the monitoring and alerting stack. • Mentor engineers and establish infrastructure standards that raise the engineering bar across teams. • Lead infrastructure planning and execution for the migration of CME colocation workloads to GCP, maintaining continuity of latency-sensitive trading operations throughout. • Design hybrid connectivity between colocation environments and GCP (Cloud Interconnect, Cloud VPN). • Architect GCP VPC topology, IAM, and Organization Policy to mirror the security posture enforced on AWS. • Define GCP compute strategy (Compute Engine, GKE, sole-tenant nodes) with trading-appropriate placement and locality considerations. • Extend Terraform IaC standards to GCP; establish cross-cloud observability using Cloud Monitoring, Cloud Logging, and Cloud Trace. • Design secure, low-latency connectivity to cryptocurrency exchanges via private peering or dedicated API gateways. • Build DDoS-resilient perimeter for crypto-facing infrastructure and enforce strict network segmentation from other trading desks. • Establish WebSocket connection management infrastructure for real-time market data feeds with redundant failover and feed health observability.

• Directly manage a small team of cloud engineers; handle hiring, coaching, performance reviews, career development, and administrative tasks (time-off, expense approvals) • Facilitate team stand-ups, planning, and backlog refinement; break down Director-defined initiatives into well-scoped, actionable work items with the team • Produce weekly status reports for leadership covering progress, blockers, and upcoming priorities • Serve as primary point of contact for cloud governance requests, escalations, and issues from Engineering and other departments; collect requirements and feedback when implementing new systems, guardrails, or CSP configurations; communicate policy changes and best practices to development teams • Develop, implement, and enforce cloud governance frameworks and policies across Azure, AWS, and SaaS platforms to meet regulatory and industry requirements • Define and manage RBAC, tagging, and naming standards across cloud service providers • Create and enforce policies using IaC and policy-as-code tooling (e.g., Azure Policy, AWS SCPs, Cloud Custodian, Terraform); design break-glass access and JIT privilege elevation workflows • Oversee multiple Microsoft Entra tenants used by Engineering and other departments, including cross-tenant synchronization, identity lifecycle management (provisioning, deprovisioning, attribute-based scoping), and SAML/OIDC authentication for SaaS applications and CSPs • Oversee hardware security key (YubiKey) lifecycle management - procurement, provisioning, and phishing-resistant authentication policies - for the FedRAMP environment • Conduct security assessments and audits; perform root cause analysis on governance-related incidents; support compliance initiatives in regulated and compliance-heavy environments, including audit readiness and evidence collection • Manage vendor relationships for cloud service providers and SaaS platforms within a shared responsibility model - including billing, contract negotiation, authentication configuration, and delegation to end users • Monitor cloud usage and spending; identify and implement cost optimization strategies; evaluate licensing models and SKU options; provide regular reports on cloud costs and usage trends to senior leadership and Finance • Contribute hands-on work as needed - writing Terraform, PowerShell, or Python for policy enforcement, automation, and infrastructure management; review infrastructure-as-code pull requests from the team; develop CI/CD pipelines for cloud policy and governance tooling deployment

• Design, build, and operate the private cloud, virtualization, and core infrastructure platforms that underpin OpenCloud. • Lead proofs of concept and production validation for emerging infrastructure, storage, container, and platform technologies. • Build automation-first platforms from the ground up. • Architect storage, backup, and data protection solutions that meet enterprise-grade requirements for performance, resilience, recoverability, and compliance across complex hybrid cloud environments. • Serve as a technical leader and cross-functional partner, collaborating with product, platform, operations, vendors, and open-source communities.