• Directly manage a small team of cloud engineers; handle hiring, coaching, performance reviews, career development, and administrative tasks (time-off, expense approvals) • Facilitate team stand-ups, planning, and backlog refinement; break down Director-defined initiatives into well-scoped, actionable work items with the team • Produce weekly status reports for leadership covering progress, blockers, and upcoming priorities • Serve as primary point of contact for cloud governance requests, escalations, and issues from Engineering and other departments; collect requirements and feedback when implementing new systems, guardrails, or CSP configurations; communicate policy changes and best practices to development teams • Develop, implement, and enforce cloud governance frameworks and policies across Azure, AWS, and SaaS platforms to meet regulatory and industry requirements • Define and manage RBAC, tagging, and naming standards across cloud service providers • Create and enforce policies using IaC and policy-as-code tooling (e.g., Azure Policy, AWS SCPs, Cloud Custodian, Terraform); design break-glass access and JIT privilege elevation workflows • Oversee multiple Microsoft Entra tenants used by Engineering and other departments, including cross-tenant synchronization, identity lifecycle management (provisioning, deprovisioning, attribute-based scoping), and SAML/OIDC authentication for SaaS applications and CSPs • Oversee hardware security key (YubiKey) lifecycle management - procurement, provisioning, and phishing-resistant authentication policies - for the FedRAMP environment • Conduct security assessments and audits; perform root cause analysis on governance-related incidents; support compliance initiatives in regulated and compliance-heavy environments, including audit readiness and evidence collection • Manage vendor relationships for cloud service providers and SaaS platforms within a shared responsibility model - including billing, contract negotiation, authentication configuration, and delegation to end users • Monitor cloud usage and spending; identify and implement cost optimization strategies; evaluate licensing models and SKU options; provide regular reports on cloud costs and usage trends to senior leadership and Finance • Contribute hands-on work as needed - writing Terraform, PowerShell, or Python for policy enforcement, automation, and infrastructure management; review infrastructure-as-code pull requests from the team; develop CI/CD pipelines for cloud policy and governance tooling deployment

• Design, build, and operate the private cloud, virtualization, and core infrastructure platforms that underpin OpenCloud. • Lead proofs of concept and production validation for emerging infrastructure, storage, container, and platform technologies. • Build automation-first platforms from the ground up. • Architect storage, backup, and data protection solutions that meet enterprise-grade requirements for performance, resilience, recoverability, and compliance across complex hybrid cloud environments. • Serve as a technical leader and cross-functional partner, collaborating with product, platform, operations, vendors, and open-source communities.

• Support migration of custom integrations and automation from current Jira setup to Jira Cloud • Assess, redesign, migrate, test, and cut over integrations that depend on Jira • Work is DevOps-heavy

5+ Years of experience Excellent Domain knowledge on Property & Casualty Insurance to understand and analyze the business needs of the customer Detailed knowledge of Guidewire ClaimCenter and its integration mechanisms Develop functional specifications in the form of User Stories, process flows, use cases, and data mappings leveraging tools such as JIRA, Confluence, Rally, etc., Experience in leading business tracks, requirement elicitation workshops, writing user stories, UI mock-up, product model, workflow processes, forms, rating Experience in integrating legacy application with the Guidewire application Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to the business problem Ability to work in the global delivery model and be a liaison between the client and software development team across different geographies Experience in working in a fast-paced Agile (Scrum/SAFe) and multiple stakeholder environments Work with Requirements Manager, Scrum Master and Program Manager for various project activities At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.