• Support migration of custom integrations and automation from current Jira setup to Jira Cloud • Assess, redesign, migrate, test, and cut over integrations that depend on Jira • Work is DevOps-heavy

5+ Years of experience Excellent Domain knowledge on Property & Casualty Insurance to understand and analyze the business needs of the customer Detailed knowledge of Guidewire ClaimCenter and its integration mechanisms Develop functional specifications in the form of User Stories, process flows, use cases, and data mappings leveraging tools such as JIRA, Confluence, Rally, etc., Experience in leading business tracks, requirement elicitation workshops, writing user stories, UI mock-up, product model, workflow processes, forms, rating Experience in integrating legacy application with the Guidewire application Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to the business problem Ability to work in the global delivery model and be a liaison between the client and software development team across different geographies Experience in working in a fast-paced Agile (Scrum/SAFe) and multiple stakeholder environments Work with Requirements Manager, Scrum Master and Program Manager for various project activities At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

This is a remote position. Salesforce Marketing Cloud(Architect level) - MC Advanced Cross Channel,Salesforce Platform Experience : 10+years Contract role Not Applicable for Lessthan 10yrs(need only Architect profiles) Immediate Joiners Remote Key Responsibilities 1) Architecture Solution Design Define target architecture for Data Cloud: Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), Calculated Insights, Identity Resolution rules, and Data Spaces. Map source systems unified profile (Sales, Service, Commerce, Marketing, Web/App, POS, ERP, AdTech, offline).Establish golden record strategy (deterministic/probabilistic matching, survivorship rules).Design real-time and batch ingestion patterns, cataloging, and lineage. 2) Data Ingestion Harmonization Architect connectors (Sales/Service Cloud, Marketing Cloud, Commerce, MuleSoft, S3, Kafka/Event Bus, Snowflake/Databricks, REST).Define harmonization: schema mapping, unification, transformations, calculated insights/metrics, enrichment (e.g., geos, lifecycle, LTV, churn).Implement consent preference models aligned to GDPR, CCPA/CPRA, CANSPAM, CASL. 3) Identity Resolution Profile Unification Design identity graphs and identity rulesets (deterministic fuzzy/probabilistic as needed).Define survivorship logic (field-level precedence, recency, source trust scoring).Optimize profile stitching performance, data quality, and monitoring. 4) Segmentation, Activation PersonalizationArchitect audience segmentation (rule-based, AI-driven, calculated insights).Enable activation to downstream channels: Marketing Cloud/Journey Builder, Personalization (Interaction Studio), Sales/Service, Commerce, Ad platforms, Mobile, Web SDKs.Define real-time eventing patterns for triggers (web/app interactions, service events, lifecycle milestones). 5) Governance, Security Compliance Implement Data Spaces, data classification, PII handling, field-level security, and data minimization.Establish data retention, purging, obfuscation, and audit trails. Ensure compliance with privacy-by-design, consent propagation, and DSR (Data Subject Requests). 6) DevOps, Observability OperationsSet up CI/CD for Data Cloud metadata (where supported), configuration versioning, and environment strategy.Define monitoring, alerting, and SLAs for pipelines, match jobs, and activations.Create runbooks, backup/restore, and disaster recovery procedures. 7) Stakeholder Management Delivery Translate business goals into architectural blueprints and implementation roadmaps.Lead architecture reviews, estimation, and technical governance across squads.Partner with Marketing, CRM, Data/Analytics, Privacy/Legal, Security teams; mentor engineers.

• Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team. • Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders. • Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met. • Advise customers on best practices around Microsoft Azure including security, networking, application services, Artificial Intelligence, and data management. • Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements.