• Own product feature development from specification to successful launch to iterating until it meets the metrics we are trying to reach. • Building integrations into new field service management systems (FSMs - our customers’ system of record) to expand Mura’s total addressable market. • Work on infrastructure improvement projects, like speeding up our CI or deployment process. • Periodically handle on-call duties to make sure we never have extensive downtime for our customers.

• Improve Firefox development workflows to reduce time spent testing and debugging test failures as well as more integration/automation of workflows • Work with a geographically-distributed development team • Mentor other team members and be mentored by more senior team members • Collaborate with other teams by providing code review and technical direction • Look at data, make dashboards, identify trends in Firefox development workflow

• Develop full-stack websites and products: Build and deploy fully functional websites and digital products, covering both front-end and back-end development. • Write clean, efficient, and well-documented code that delivers a seamless user experience. • Design, implement, and maintain enterprise business websites: Create, update, and manage business websites on various platforms, including custom in-house CMS, BrightSpot, and Salesforce. • Ensure websites remain modern, secure, and optimized for performance. • Author developer-friendly documentation: Draft and maintain clear technical documentation that explains code structures, APIs, workflows, and troubleshooting steps. • Ensure that documentation supports easy handoffs and collaborative teamwork. • Use version control systems, specifically GitHub: Regularly manage code changes using GitHub and follow best practices for version control. • Create pull requests, review code, and maintain organized repositories to support team collaboration. • Work with internal customers to solve website bugs and close tickets: Troubleshoot, diagnose, and resolve website issues for internal stakeholders. • Communicate solutions clearly and close support tickets in a timely manner. • Support and learn from senior developers: Collaborate with senior team members to enhance technical skills and apply best practices. • Participate in peer programming, code reviews, and knowledge-sharing sessions. • Drive rapid execution across a steady stream of ideas while seamlessly taking on multiple roles: Adapt to a fast-paced environment with shifting priorities and new challenges. • Tackle urgent updates, experiment with new tools, and contribute to multiple IT and Innovation projects as needed. • Technical Planning & Feasibility: Balance time between upfront technical planning and hands-on development to ensure efficient delivery. • Partner early with business stakeholders and cross-functional teams to define scope, requirements, and priorities. • Conduct technical feasibility assessments to identify risks, constraints, and dependencies before development begins. • Create clear solution designs and technical documentation so work is implementation-ready for developers. • Streamline execution by reducing ambiguity, aligning stakeholders early, and documenting decisions and assumptions.

An Amazing Career Opportunity for a Staff Software Engineer!! Location: Eden Prairie, MN Job ID: 47297 This staff engineering role will help our team to research, develop, maintain, enhance, and customize platform software solutions – including printer drivers and developer SDKs – that power HID’s Secure Issuance FARGO printers and laminators so that they continue to be the most innovative and compelling solutions in the marketplace. This role requires a variety of analysis and programming tasks as noted in the Duties sections below. Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo Secure Issuance (SI): Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation. As our Staff Software Engineer, you’ll support HID’s success by: - Analyzing and evaluating platform software solutions requirements; collaborating with colleagues and customers to gather and define product requirements - Assisting in product design and architecture development - Designing, developing and maintaining platform software solutions to satisfy documented requirements - Facilitating and assisting in the task estimation process - Working and communicating in a cross-functional team environment comprised of firmware engineers, electrical engineers, mechanical engineers, quality assurance engineers, product line managers, and customer support representatives, etc. - Investigating and analyzing reported defects to resolve them in a timely manner - Proactively providing status, raising issues, and communicating necessary information to appropriate team members on a regular basis - Preparing, presenting, and participating in technical discussions and code reviews - Contributing to the continued development of processes to improve the efficiency and quality of development projects; assist in formulating standards and development practices to improve our development processes - Working with all departments to continuously improve product, process, workflow, and customer experience - Making recommendations and assisting in the implementation of new processes and tools - Consult with other engineers to evaluate interfaces between platform software solutions, embedded solutions and hardware and operational & performance requirements of the overall system Your Experience and Background include: - 7-10+ years of platform software solutions development experience preferred with a variety of integrated development environments primarily utilizing object-oriented programming using C, C++ or C# - Bachelor's degree from an accredited four-year college or university (CS, EE or relevant engineering discipline) - 7+ years of related experience, or work equivalent - Familiarity with Windows API, DevExpress, and XML is a plus - Linux experience is a definite plus - Working with USB and/or Ethernet devices beneficial - Working knowledge of source code management and configuration (Git) - Jenkins familiarity is a plus - Strong understanding of development processes, principles and objectives - Experience in development through the entire life-cycle including design, architecture, and implementation - Experience with implementation of security protocols and secure implementation of cryptographic techniques, and the documentation of the security aspects of system design and implementation is highly desired - Proven analytical, planning, problem solving and decision-making skills - Excellent written and verbal communication skills for both a technical and non-technical audience; comfortable with direct communication with all levels of technical and business resources - Excellent organizational and time management skills with the ability to handle multiple tasks simultaneously - Interested in the challenge, excitement, and responsibility of a fast-paced, growth environment; desire and ability to learn and apply new skills and technologies quickly - Experience with working in a highly collaborative and dynamic multi-team environment - Must be able to perform troubleshooting, development work in a consistent and logical manner - Highly motivated, results-oriented, self-starter - Ability to effectively balance personal and professional life - Ability to effectively communicate in the English language verbally and in writing - Ability to read and interpret technical journals, specifications, international technical standards, etc - Proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, etc. - Familiar with operating systems, such as Windows, etc. - Utilizes active listening skills during customer (internal and external) interactions - Follows through in a timely manner on expectations which have been agreed upon and set - Applies experience to anticipate customer needs and desires and influence world-class solutions - Uncompromising when it comes to developing and providing nothing but quality solutions - Experience with Agile methodologies; JIRA experience a plus - Knowledge of the Scaled Agile Framework (SAFe) desired What we can offer you: - Competitive salary and rewards package - Competitive benefits and annual leave offering, allowing for work-life balance - A vibrant, welcoming & inclusive culture - Extensive career development opportunities and resources to maximize your potential - To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds Why apply? - Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. - Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. - Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case. The base salary in the United States is $135,000 to $166,000. This opportunity may be open to flexible working arrangements. HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com. Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #LI-HIDGlobal