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NICE

Make experiences flow.

Senior Sales Engineer, AI

Sales EngineerSales EngineerFull TimeRemoteSeniorTeam 5,001-10,000Since 1991H1B SponsorCompany SiteLinkedIn

Location

Germany

Posted

42 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishGermanFrenchJavaJavaScriptPython

Job Description

Senior Sales Engineer, AI

NICE

• Support strategic opportunities across the DACH and France region, working closely with sales to drive growth in these markets. • Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle. • Participating in discovery calls and technical deep dives. • Creating and delivering powerful presentations and customized product demonstrations • Design and recommend solutions that meet customer specific needs and business requirements, highlighting the benefits, capabilities and value proposition of NiCE Cognigy. • Discover and analyze customer requirements, understand their pain points, and provide recommendations on how NiCE Cognigy can address these needs. • Collaborating with relevant stakeholders to communicate customer requirements and further enhancements. • Provide technical support to the sales team before and during the sales process, answering technical questions, demonstrating NiCE Cognigy to potential customers, and providing product information. • Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market. • Provide internal training to other teams across the company

Job Requirements

  • Consulting & Sales Engineering Expertise: Leverage your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations.
  • Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table.
  • Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services. Knowledge of Java, Python, or similar languages is a plus.
  • Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies.
  • Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.). Experience with conversation design, IVR design or chatbot design.
  • Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience.
  • Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset.
  • Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies.
  • Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX.
  • Sales Acumen: Effectively communicate complex technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition.
  • Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams (Must be fluent in English, German, and French – French at a professional level is required).

Benefits

  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
  • As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.

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