• Understand the difference between Agile and Scrum and be able to articulate it • Provide team with resources, information, communication, and practical advice to enable the team to regularly deliver working software • Facilitates: Daily scrum (stand-up), release and sprint planning sessions, Sprint review (demo) and Sprint retrospective. • Ensure all participants understand the ceremony's purpose and keep to the time-box. • Track and communicate team velocity and sprint/release progress • Foster and encourage conversations and collaboration - both inside and outside of team – allowing them to self-organize • Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal • Understand and be able to articulate strategic and product planning and goals in the team's environment and progress toward them • Supports Product Owner ensuring the product backlog is properly refined – prioritizing to maximize value and using creative techniques for elaborating user stories to be ready for the upcoming 1-2 sprints. • Assist team with making appropriate commitments through story selection, task definition • Ensure team understands the need for clear and concise Product Backlog items and achieve this through techniques such as user story slicing and acceptance criteria • Proactively manage dependencies • Update agile tracking systems to provide transparency on Product & Sprint Backlogs • Recommend improvements and assist in changes to best practice • Participate in the agile community both internal to Assurant and external with other practitioners • Enforces the values and principles of Agile by focusing on continuous learning and feedback loops

Scrum Master Advanced Summary: We are looking for an experienced Scrum Master to coach, oversee, and guide agile (Scrum/Kanban) teams. The Scrum Master's responsibilities will include ensuring that development teams follow appropriate agile framework values and agile practices (Scrum or Kanban), mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments. Responsibilities: - Guide and support Agile teams by facilitating Scrum ceremonies, and team level PI planning activities - Servant Leader building and cultivating high-performing teams by creating a safe environment of trust and transparency. Coach teams toward higher levels of maturity, predictability, and self organization. - Ensure healthy backlogs, clear priorities, and well understood work. - Support & coach the team in cultivating a refined, ready backlog and writing clear, concise testable acceptance criteria. - Ensure teams are delivering work in alignment with sprint goals and release timelines. · Remove any impediments or roadblocks that may affect the team's ability to deliver. Partner with leadership to resolve dependencies and constraints. - Leverage data to develop and report key metrics to inform decisions and improvements. - Advocate for continuous improvement, using metrics and data-driven insights - Coach team members on Agile principles, practices, and frameworks. Foster a culture of accountability, transparency, and continuous learning. - Organize and conduct training sessions to enhance team members skills in Agile methodologies - Utilize tools such as Jira to measure and analyze key Agile metrics to drive continuous team improvement · Foster a culture of continuous improvement by identifying and implementing process improvements and Agile best practices. · Facilitate communication and collaboration between teams and individuals, promoting a positive and productive work environment. Qualifications: · Bachelor's degree in computer science, information technology, or a relevant field preferred · Scrum Master Certification · Proven experience as a Scrum Master or Agile Coach for software development teams · Working knowledge of other agile frameworks (e.g., Kanban, Lean) and their application is a plus · Experience with Agile project management tools and software development methodologies · Strong facilitation and leadership skills, with the ability to foster collaboration and build effective working relationships. · Excellent communication, interpersonal, and conflict-resolution skills · Ability to adapt and be flexible in a fast-paced and changing environment · Strong problem-solving and decision-making abilities

• Lead and facilitate all Scrum events including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. • Coach the team on Agile principles and practices, ensuring adherence to Scrum framework and guiding the team towards continuous improvement. • Identify and remove impediments or blockers that hinder the team's progress, escalating issues when necessary to ensure smooth project flow. • Shield the team from external distractions and influences, allowing them to focus on delivering high-quality work during each sprint. • Foster collaboration and communication within the team and across departments, promoting a culture of transparency, trust, and accountability. • Assist the team in making decisions by facilitating discussions, gathering relevant information, and ensuring alignment with project goals. • Work closely with the Product Owner to ensure the Product Backlog is maintained and prioritized, reflecting the latest business priorities. • Monitor and track the team's progress towards sprint goals, ensuring transparency and visibility into project status for stakeholders. • Encourage self-organization within the team, empowering team members to take ownership of tasks and make decisions collectively. • Actively seek feedback from team members and stakeholders, identifying opportunities for improvement and implementing changes to enhance team performance.

• Responsible for operating beyond the team level, acting strategically across the organization to raise agile maturity, remove systemic impediments, and drive modern collaboration practices and continuous value delivery. • Facilitate and optimize the operation of one or more agile teams, ensuring pragmatic alignment with Scrum and Agile principles and values. • Work at the organizational level, influencing leaders, managers, PMOs, business areas, and operations to remove structural impediments and improve end-to-end flows. • Lead and facilitate large-scale agile transformations, cross-team continuous improvement programs, and cultural evolution. • Perform systemic diagnosis using advanced metrics and tools (e.g., throughput, lead time, aging chart, predictability, bottleneck analysis, organizational maturity). • Navigate complex flows, ambiguous environments, and extended decision chains, promoting flow and focus on value. • Facilitate discussions on risk, dependencies, prioritization, and strategic alignment between technical and business areas. • Act as a mentor and technical/cultural reference, developing other Scrum Masters and professionals involved in the delivery flow. • Mediate and resolve highly complex conflicts, operating with empathy, diplomacy, and influential presence in politically sensitive environments. • Collaborate with Product Owners to improve backlog management, continuous discovery, and value maximization. • Ensure adoption of transparency, inspection, and adaptation practices at tactical and strategic levels. • Create product and team reports according to agile methodology (e.g., critical analysis of team metrics such as burndown, burnup, velocity, lead time, throughput, roadmap, cost, value capture, schedule). • Work to resolve open incidents related to applications supported by the team within the agreed SLA, clarifying issues between requesters and the team, and monitoring and updating the client's service management tools. • Participate with the team in SAFe ceremonies and represent the team whenever the team's presence is not required. • Work with the client to validate and approve the team's deliveries. • Request and follow up on necessary tasks with Infrastructure or other teams (e.g., AD/DBA, integration bus, SAP) required for the team's work. • Facilitate all procedures for deploying solutions/improvements and production fixes. • Perform related activities as directed by the manager.