Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel Required: 20% The Client Success Associate is responsible for managing a portfolio of clients and providing exceptional account management in our Southern VA Region. Primary Job Duties: - Work with the Operations Consultant teams to remain closely aligned on supporting markers of success for market clients - Oversee the successful completion of compliance requirements by all needed participants - Collaborate with other Privia teams, both locally and nationally, to drive the success of the clients digital front door presence. - Assist with changes, updates, and ongoing issue resolution - Serve as a communication liaison between clients and our internal teams to ensure prompt response, resolution and follow up as needed - Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied - Provide regular status updates to the Director of Practice Operations via regular operating meetings and one-off communications - Be well versed on Privia’s processes and technology platforms (includes our AthenaHealth EHR and Practice Management platform) - Collaborate with Key stakeholders, both internally and client facing, as it relates to administrative and IT related issue tracking and resolution - Work closely with clients to launch participation in available group purchasing options - Provide key market updates via professional communications to all clients in the portfolio - This individual will also help with projects on an ongoing basis that benefit the broader market, company, and contribute to operational excellence - Leverage available technology platforms for reporting needs, project planning, and providing EMR assistance to clients (schedule template builds, building and generating reports as applicable, ad hoc EMR updates and changes, updating and maintaining project planning software, ensuring CRM accuracy and reporting, and sprint planning) Qualifications - Bachelor's degree preferred or equivalent relevant experience. - 2+ years of previous healthcare experience required; working with physicians and medical group staff preferred - Managed multiple projects while providing exceptional client service - Technical project management in a healthcare setting is preferred - Experience in hospital or physician office setting including knowledge of physician office workflow and processes - Tech Savvy - Must possess reliable transportation - Ability to work with different professional levels of stakeholders to include clinic leadership, providers, and senior market leadership - Must comply with HIPAA rules and regulations Interpersonal Skills & Attributes: - Collaborative, customer-focused and able to create visible value - Bright and analytical. Turns the unknown into knowledge in short order - Able to have honest, difficult conversations with doctors - Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to gain client trust - Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects - Process oriented with the ability to effectively see projects to fruition - Expresses ideas clearly and effectively, motivates the listener to action - Positive attitude toward company, work, clients, management, and team members - Uses a customer-focused approach in dealing with conflict and resolution of problems - Attention to detail, both individually and in the oversight of the team’s work products - Ability to work in a very fast-paced and changing work environment - Self-directed and resourceful - Excellent communication and client facing skills - Excellent organizational skills - Technical aptitude - Embodies absolute professionalism despite circumstances The salary range for this role is $60,000 to $65,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%.The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law. - Department: Performance Management - Market

• Retain and grow revenue for the assigned book of business • Exceed client expectations surrounding service excellence • Build and maintain consultative and strategic partnerships with assigned clients through the entire life cycle • Work directly with sales executives during finalist presentations • Support and service between 12 – 20 clients in the West Coast region • Maintain senior management-level contact with client stakeholders and the broker • Participate in internal projects that support client management organization

• Drive demand for consulting and related services across. • Devise and execute sales strategies and tactics across the full Services portfolio which will result in exceeding sales targets. • Prospect, target, and build pipeline with prospective clients that fit the assigned market profile for Client Services. • Differentiate capabilities compared to other providers. • Develop credibility and relationships with direct relationships as well as team. • Drive direct sales approach and succuss plans for selling professional services. • Develop and execute joint sales strategies with primary ecosystem partners at the account level in coordination with account leaders. • Connect our SMEs to pursuits and engage them in architecting cloud solutions. • Work with the Pursuit and Sales Effectiveness teams to create and execute sales campaigns. • Manage the sales process from initial identification through closure and “own” the sale.

About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job Senior Channel Partner About Us: We are at the forefront of artificial intelligence innovation, committed to driving transformative solutions that empower our clients and partners. Our mission is to harness the power of AI to solve real-world problems and enhance human capabilities. Job Summary: The Channel GTM Lead will be responsible for leading the development and execution of strategies to enhance our partners' capabilities and drive market momentum for our AI solutions. This role requires an experienced leader with a deep understanding of the AI landscape, strong strategic vision, and exceptional relationship-building skills. You will collaborate with cross-functional teams to support our partners and customers at every stage of their AI journey. Key Responsibilities: Develop and implement comprehensive partner enablement programs to ensure partners are equipped to sell, deploy, and support AI solutions. Drive the growth and success of our AI practice by identifying new opportunities, developing go-to-market strategies, and executing on key initiatives. Collaborate with internal teams, including sales, marketing, product development, and customer success, to drive partner success. Stay informed about industry trends, competitive landscape, and emerging technologies to ensure our AI practice remains at the cutting edge. Qualifications: Bachelor’s degree in business or relevant field 10 to 15 years of experience in related field Proven experience in channel development, partner management, or a similar role within the technology industry. Extensive experience in a senior role with a track record of driving successful go-to-market strategies. Deep understanding of the AI landscape, including key technologies, market trends, and competitive dynamics. Strong strategic thinking and problem-solving skills, with the ability to develop and execute effective go-to-market strategies. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with partners and internal teams. Demonstrated ability to work in a fast-paced, dynamic environment, managing multiple priorities and deadlines. Salary: $170k-$180k + OTB Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.