At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are currently seeking rising junior and senior students to apply for our internship program. This is a great opportunity for individuals looking to gain hands-on experience and contribute to meaningful projects. We are looking for a Business Analyst Intern to join our EverHealth Business Operations team. This role offers an exciting opportunity to collaborate closely with cross-functional partners to support the company-wide intern program, improve reporting and operational processes, create documentation, and participate in ad hoc analytics and process improvement projects. Responsibilities: - Collaborate with EverHealth cross-functional teams (PMO, Marketing, Sales, Onboarding & Implementation, Customer Support, Customer Success, Product, Data Analytics) to document operational inefficiencies and support process improvement initiatives. - Support the development and upkeep of internal reporting and dashboards (Excel, Salesforce reports, and/or BI tools) to improve data quality and business visibility. - Gather and define requirements for small initiatives by drafting user stories, process flows (BPMs), and simple roadmaps in partnership with functional owners. - Champion AI-enabled analysis and automation by identifying high-impact use cases, piloting lightweight solutions, and scaling what works across teams. - Track key metrics and project status; synthesize updates into clear, data-driven slides and written summaries for stakeholders. - Support the EverHealth operating cadence by coordinating meetings, agendas, notes, and action items, and following up to drive progress. - Conduct structured research and analysis (e.g., workflow mapping, KPI definitions, cost and time drivers) and share recommendations with the team. - Contribute to ad hoc operational projects that improve productivity, customer experience, and revenue outcomes. Qualifications: - Working knowledge of Excel (pivot tables, basic formulas) and comfort working with data. - Exposure to or interest in SQL and BI/visualization tools (e.g., Tableau, Power BI, Looker) is a plus. - Interest in healthcare operations and B2B SaaS, with a desire to learn how teams use metrics to drive decisions. - High level of attention to detail/accuracy. - Exercise discretion and good judgment and maintain confidentiality when handling sensitive information. - Positive attitude approaching any task no matter how big/small. - Approaches projects with creativity and is willing to think outside of the box. - Effective communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner. - Proactive, self-motivated, and able to work both independently and collaboratively in a fast-paced environment. - Willing to travel for Denver, Colorado for the intern kickoff week and possibly the Intern executive presentations. What we are looking for: - Rising juniors and seniors pursuing a bachelor’s degree in business, analytics, healthcare management, computer science, or a related field. - Ability to work full-time from June to August 2026 (10-week internship) and authorized to work in the United States without sponsorship. - Must be willing to commit to a 10-week internship in the Summer of 2026 (June-August) on a full-time basis. - Enthusiastic about technology and committed to professional development. - Good written and verbal communication skills. - Willing to learn and collaborate with your teammates. Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position. Compensation: The target base compensation for this position is $20.00 USD per hour. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

• Performs work for multiple business segments; supports moderate to highly complex business processes. • Serves as a team member for projects of moderate to large scope and moderate to high complexity. • Assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans. • Provides technical solutions to meet user needs, manages business unit expectations and maintains established business relationships. • Communicates and presents moderately complex technical concepts simply and effectively to nontechnical team members • Collects, analyzes, and documents business and technical requirements. • Assesses long term needs, performs gap analysis and makes future state recommendations. • Participates in JAD (Joint Application Design) sessions with business partners to enable technical solutions that allow for process improvements. • Owns project deliverables/artifacts, works in a self-directed environment to develop artifacts. • Conducts systems analysis with a focus on technical process models and use cases. • Provides testing support and analysis for defect resolution. • Performs other related duties as required.

At Mukuru, we’re building more than systems we’re building access, opportunity, and financial inclusion across Africa. As an Agile Business Analyst, you’ll play a key role in shaping the tools that power thousands of agents and customers every day. Why this role matters This isn’t just a BA role it’s a high-impact, cross-functional position where your work directly influences how money moves across borders. You’ll bridge the gap between business and tech, turning ideas into real, working solutions. What you’ll do Be the connector - Translate business needs into clear user stories, workflows, and solutions - Act as the link between stakeholders, developers, and product teams Drive delivery - Own backlog refinement and sprint readiness - Ensure teams always have well-defined, prioritised work Shape better solutions - Facilitate workshops, gather requirements, and uncover real business needs - Work closely with QA to ensure what’s built actually solves the problem Work across borders - Collaborate with partners across multiple African markets - Contribute to systems supporting agents, cash operations, and incentives What you bring - 3+ years’ experience as a Business Analyst - Strong experience in Agile/Scrum environments - Ability to translate complex requirements into simple, actionable outputs - Strong communication and stakeholder management skills What sets you apart - You’re curious and solution-driven - You thrive in fast-paced, evolving environments - You can balance multiple priorities without losing focus - You enjoy turning ideas into something real I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!! Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks, please consider your application unsuccessful. NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Responsibilities Our current requirement includes the following qualifications: - Minimum 6–8 years of Business Analyst experience - Full hands-on experience across the SDLC - Experience working in both Agile and Waterfall development environments - Strong technical aptitude, including the ability to understand data concepts, perform data extraction using SQL, and draft functional and system requirement behaviors - Proven experience producing BRD and FRD documentation - Quick learner, adaptable, and able to ramp up efficiently - Canada-based candidates preferred, ideally within the GTA Qualifications - Computer Science degree or equivalent IT educational background Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy.