Zscaler helps leading organizations in 180+ countries securely transform their networks and applications for a mobile and cloud-first world. Founded in 2008, the company operates o
Commercial Account Executive
Location
United Kingdom
Posted
35 days ago
Salary
0
Seniority
Mid Level
Job Description
Commercial Account Executive
Zscaler
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Account Executive, Commercial, UK to join our Commercial sales department based in London (Hybrid), reporting to the Sales Director. You will join a global group of professionals passionate about cloud security leadership and driving a secure, cloud-enabled digital future. In this role, you will demonstrate the power and agility of Zscaler cloud transformation by managing a territory focused on net new logos and up-sell opportunities. What you’ll do (Role Expectations) - Take ownership of an assigned territory focused on net new logo and up-sell opportunities within accounts of 750 to 5,000 employees - Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of customer and prospect organizations - Partner effectively with Sales Engineering, Solution Architecture, Value Consulting, and Transformation teams throughout your sales cycles - Drive consistent pipeline generation using modern techniques, joint field marketing initiatives, and top-tier channel partners including VARs, SIs, and SPs - Execute a disciplined sales process from beginning to end while maintaining a high level of accountability for your territory's growth Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - At least 3 years of sales experience with a revenue quota, specifically selling to commercial accounts in the UK - History of a consistent track record of over-achievement in net new logo accomplishments and a strong understanding of how to leverage channel partnerships - Demonstrated willingness to be coached and the discipline to follow a proven sales process from start to finish - Proven ability to lead 'team sales' by effectively utilizing internal resources, partners, and team members to achieve success What Will Make You Stand Out (Preferred Qualifications) - Previous experience selling security, SaaS, or enterprise software solutions - Bachelor's degree in Business or a related field of study #LI-FO1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Company equity, Company sponsored family events, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Generous parental leave, Health insurance, Life insurance, Charitable contribution matching, Mentorship program, Open office floor plan, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Lunch and learns, Free snacks and drinks, Team based strategic planning, OKR operational model, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Hybrid work model, President's club, Employee awards, Diversity recruitment program, Pension, Transgender health care benefits, Mother's room, Personal development training, Flexible time off, Bereavement leave benefits
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Enterprise Account Executive -Higher Education
ServiceNowAs the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model within the Higher Education sector across Victoria. You will accomplish this through account planning, territory planning, researching prospect institutions, using business development strategies and completing field-based sales activities across a defined set of Victorian universities and tertiary institutions. What you get to do in this role: - Develop relationships with multiple senior executive personas (e.g., Vice-Chancellor, CFO, CIO, COO, Chief Digital Officer, DVC Research) across Victorian universities and TAFEs - Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners and Marketing, etc.) - Be a trusted advisor to your institutions by understanding their unique operational challenges - student experience transformation, research administration, workforce management, and compliance - and advising on how ServiceNow can accelerate their digital roadmap - Navigate complex procurement and governance frameworks typical of Victorian public institutions, including panel arrangements and shared services models - Identify the right specialist and support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on Higher Education operations - 7+ years of sales experience within software or solutions sales, ideally with exposure to Higher Education, public sector, or similarly complex, stakeholder-rich environments - Experience establishing trusted relationships with current and prospective clients and other teams - Ability to produce new business, negotiate deals, and maintain healthy executive-level relationships within institutions that operate on longer sales cycles and consensus-driven decision-making - Experience achieving sales targets in a territory or vertical model - The ability to understand the broader strategic pressures facing Victorian universities - funding constraints, student experience expectations, research excellence agendas - and connect these to IT and platform outcomes - Experience promoting a customer success focus in a "win as a team" environment Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. 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National Account Executive
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Critical to success will be leading a team to deliver the contract requirements within the customer account portfolios to meet and/or exceed sales goals. Essential Functions To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position. - Support on boarding of new and existing customers. - Formulary Management for existing customers - Prepare and deliver Quarterly and Annual business reviews per the needs of the customer - Develop and analyze reporting and KPI for both internal and external presentations and review - Facilitate customer account needs - Grow existing customers through identifying customer needs through new products, technology, software, and clinical/operational procedures - Collaborate in partnership with Sales Specialist / Executive, Equipment Sales Specialist, and all other members of the Patterson Dental team. - Collaborate in partnership with Field sales teams, Branch Team, Regional president, and other key organizational partners. - Collaborate in partnership with key manufactures. - Perform other duties as assigned to the National Account Executive Job Qualifications Required Qualifications - Bachelor’s degree in sales, business, economics, finance or related major or equivalent experience and at least 5 years of proven sales experience in business-to-business sales model - Must live within the assigned region. - A strong business acumen, and a demonstrated ability to lead. - Effective interpersonal and communication skills. - Sound analytical thinking, planning, prioritization, negotiating and execution skills. - Previous success attaining and exceeding sales goals. - Self-motivated, persistent, and goal-oriented attitude and can work effectively as an individual or as part of a team - Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily Preferred Qualifications - Bachelor’s degree in sales, business, economics, finance or related major. - Dental Sales experience preferred - Professional Sales Certification is highly desired Working Conditions Physical Demands - Ability to sit or stand while operating office equipment, such as a computer or telephone for 6-8 hours per day - Ability to work in an office environment either onsite or remotely - Operating a computer or other office device up to 8 hours per day - Position involves frequent communication with customers, inside staff, etc. and requires ability to understand and effectively exchange accurate information - Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day. 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Commercial Account Executive
ZendeskHeadquartered in San Francisco, California, Zendesk is a computer software company offering effective customer support software that enables companies to deploy
Title: Commercial Account Executive Location: Remote, New York, United States of America Job Description: oin us at Zendesk! Where we’re redefining what’s possible in customer experience through cutting edge AI and technology. Our mission is to power exceptional service for every person on the planet, elevating every interaction into an opportunity for meaningful human connection. Amplified by intelligent, data-driven solutions. As we accelerate our vision, we’re seeking a forward-thinking Commercial Account Executive with a strong B2B sales track record and a passion for leveraging AI-driven insights to drive growth in the SaaS landscape. You will be instrumental in expanding our Commercial account base. Closing deals of varying sizes and complexities. While harnessing innovative, tech-enabled strategies. Your expertise will enable you to build trusted customer relationships, introduce transformative solutions, and deepen Zendesk’s impact by aligning our advanced capabilities to each customer’s unique goals and ambitions. What You’ll Be Doing: - Drive top-line revenue growth by acquiring new commercial customers and developing innovative, AI-driven strategies for account expansion. - Leverage advanced data insights, AI-powered customer intent analysis, and adoption history to strategically prospect new clients, optimize retention, and identify cross-sell and upsell opportunities maximizing account revenue and profitability. - Manage and nurture customer relationships, using digital engagement and automation tools to ensure maximum satisfaction, retention, and the development of long-term strategic partnerships. - Proactively lead complex sales cycles by integrating AI insights and customer data, crafting tailored, outcome-oriented solutions that address both current and emerging customer needs. - Consistently build and manage a robust pipeline using predictive analytics and automation, maintaining accurate forecasts and exceeding quarterly and annual revenue goals with disciplined execution. - Understand and articulate the value and business impact of Zendesk solutions—including AI product offerings—ensuring alignment with customer objectives to secure satisfaction, retention, and product expansion. - Develop and present compelling, data-backed ROI and value cases that influence procurement decisions, and rigorously track and communicate realized customer impact to foster long-term partnerships and drive upsell opportunities. - Establish and maintain executive sponsorship by leveraging deep industry expertise and AI-driven customer insights to build trusted relationships with decision-makers and key champions. - Collaborate closely with Solutions Engineers, AI Specialists, and internal teams to guide cross-functional co-design of innovative solutions, streamline sales execution, and advance Zendesk’s AI initiatives and go-to-market strategy. - Hold detailed technical conversations about AI product architecture and integrations, championing best-in-class digital solutions and thought leadership within the organization. - Continuously anticipate AI market trends and competitor moves, leveraging these insights to inform deal strategies, shape the customer roadmap, and contribute to Zendesk’s product direction. - Be relentlessly curious—actively seeking out new AI-driven sales strategies and keeping the customer voice at the center of your approach. - Consistently use AI tools to automate workflows, predict customer needs, personalize outreach, and set the benchmark for AI-powered sales excellence. - Maintain outstanding organizational skills to manage a high volume of sales opportunities simultaneously, ensuring no potential is overlooked. - Lead and coordinate cross-functional and extended Zendesk teams to deliver complex solutions and exceed account growth targets. - Continuously monitor competitor activities and market trends to proactively adapt GTM strategy and maintain competitive advantage. - Willingness and availability to travel regionally and nationally as business needs dictate. What You Bring to the Role: - BA/BS degree or equivalent relevant experience required. - At least 3 years of success in B2B sales or solution engineering, ideally in SaaS, with a proven record of exceeding sales targets. - Demonstrated ability to navigate and close complex, value-centric sales cycles—including executive-level engagements. - Experience nurturing and expanding relationships across organizational levels, including VP and C-suite clients. - Advanced communication, negotiation, and deal-closing skills, both face-to-face and with remote technology. - Proficiency in utilizing AI, analytics, and digital sales tools (e.g., Salesforce, Outreach, Clari) to inform strategy and drive performance. - Entrepreneurial, collaborative mindset with a track record of proactive learning and adaptation in a fast-changing tech landscape. - Deep understanding of technology and AI trends and their impact on the customer experience and business value. - Experience developing and leveraging account and territory plans, grounded in measurable KPIs. - Ability and willingness to travel as necessary. Who You Are: - Customer-Centric Innovator: Anticipates and understands customer needs, driving business innovation through human experience design and AI-powered solutions. - Data Driven Decision Maker: Consistently applies data and AI-generated insights to optimize every stage of the sales process, from discovery to closing. - Collaborative Influencer: Builds impactful partnerships internally and externally, elevating team and customer outcomes through influence and enablement. - Continuous Learner & Mentor: Proactively leads by example, staying ahead of AI trends and mentoring peers across the organization. - Strategic Thinker with an Execution Focus: Balances visionary sales leadership with disciplined, outcome-oriented action. The US annualized OTE (On Target Earnings) range for this position is $191,000.00-$287,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.



