Smiths Group plc logo
Smiths Group plc

Pioneers of progress: Engineering a better future.

Field Service Technician II

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1851H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

55 days ago

Salary

$67.6K - $91.4K / year

Seniority

Senior

Associate Degree3 yrs expExperience acceptedEnglishRay

Job Description

Field Service Technician II

Smiths Group plc

• Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites • Maintains field service log and filing system • Conducts follow up calls with the customer to ensure satisfaction of work • Responsible for meeting daily service repair needs • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers • Completes all scheduled maintenance within required deadlines • Maintains an accurate inventory of parts and tools • Reviews all logs for open issues and prepares formal reports to customers as necessary

Job Requirements

  • Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
  • Minimum of 3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
  • Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork
  • Must be responsive to all customer issues at all times
  • Must be willing & able to travel at short notice

Benefits

  • medical, dental & vision insurance
  • 401(k) with company match
  • paid time off
  • flexible work arrangements
  • professional development opportunities

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