Abbott Laboratories

Role Description This is a remote position. Qualified candidates preferred to live in the Houston or Denver area. The territory covers West Region with occasional support to East and Central. Easy access to major metropolitan airport. Traveling up to 75%. Must have a Valid Driver’s License. A technical expert focused on the end-to-end delivery of the AlinIQ Digital Health applications and at the delivery center on Abbott's consumer healthcare strategy. Core responsibilities of this role include: - Complex IT implementation, testing, training, and escalation management. - Client-facing role requiring excellent communication, critical thinking, and soft skills to ensure high client satisfaction. - Understanding the specific nuances of applications and mentoring newer or less skilled employees. - End-to-end implementation, testing, and training of the Abbott Digital applications with a focus on quality and customer satisfaction. - Applying technical IT and networking knowledge to analyze user needs and gather customer requirements. - Designing integrated, scalable, and comprehensive informatics solutions for clinical diagnostic healthcare customers. - Multi-tasking and coordinating with various departments, including sales representatives, lab managers, project managers, IT personnel, and senior management. - Developing mastery of Abbott processes and leading by example across the Area delivery organization. - Implementing and maintaining the effectiveness of the quality system and promoting the Abbott Code of Business Conduct. Qualifications - Bachelor’s degree in computer science, Information Systems, Medical or Hospital Informatics, or related disciplines. - Minimum 2 years in the healthcare industry. - Minimum 5 years’ relevant information technology experience outside of healthcare. Requirements - Master’s degree is preferred. - Middleware application workflow, configuration, and operational management experience. - Pre-analytical transport solutions workflow and inventory management solutions workflow, configuration, and operational management. - Sales experience is preferred. Benefits - Career development with an international company. - Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit. - A company recognized as a great place to work in dozens of countries. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity.

Role Description We’re hiring a Field Service Engineer within our Molecular Division, based in Denver, CO. This is a field-based, remote role covering the Western states territory. Our molecular division delivers best-in-class, innovative testing solutions for people around the world, providing answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions. As the Field Service Engineer , you’ll have the chance to deliver high-impact technical service by: - Providing field service support, including installation, preventive maintenance, calibration, and repair of molecular diagnostic instrument systems. - Troubleshooting electromechanical and software-controlled systems through remote diagnostics and on-site customer visits. - Ensuring all service activities are accurately documented and compliant with Abbott quality systems and call management processes. - Managing spare parts inventory and providing feedback on system performance and reliability. - Collaborating with cross-functional teams and supporting customer engagements, including technical support, training, and demonstrations. Qualifications - Bachelor’s degree in Engineering, Electronics, Life Sciences, Molecular Science, or a related discipline. - Ability to work with laboratory instrumentation and standard PC-based tools (e.g., MS Word, Excel). - Excellent communication, organization, and customer service skills. - Willingness to travel 75%+ and maintain a valid driver’s license. Requirements - 2+ years of experience in field service supporting diagnostic or laboratory instrumentation. - Demonstrated proficiency in diagnosing and resolving complex issues across electromechanical, software-controlled, and PC-based systems. Benefits - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Role Description The Automation Technical Specialist (ATS) primary job function is to serve as the subject matter expert and provide automation hardware solution implementation services located in large core clinical laboratories. - Lead a localized team of service specialists to provide on-site services. - Receive and accept product shipment, transport to the laboratory location, assemble and test the automation solution prior to turning it over for informatics implementation. - Utilize and develop consulting strategies and tools to increase automation solution strategies for long-term customer partnership commitments. - Apply advanced technical automation, service, and analyzer knowledge to facilitate efficient and customer-centric implementation services within the clinical core lab environment. - Act as a liaison between the customer, local field service, and ADD project manager during the implementation phase. - Provide supplemental automation product training to the local field service team during hardware implementation. - Multi-task and coordinate with a complex network of departments across all levels of the organization. - Implement and maintain the effectiveness of the quality system. - Adhere to and promote the Abbott Code of Business Conduct. - Provide subject matter expert level support to local field service teams post-implementation for any support escalations. - Be the subject matter expert for all new automation hardware product launches and/or instrument additions into existing automation sites. - Train local field service teams as needed for new features. - Maintain fiscal responsibility and complete each year under expense plan with the primary goal of exceeding each year’s work plan. Qualifications - Bachelor’s degree required with preferred areas in technical systems or related field. - Strong knowledge of general automation systems, instruments, or product field service experience. - Demonstrated successful customer service performance. - Knowledge of regulations and standards affecting IVDs and Biologics. - Minimum of 2-5 years of formal instrument and/or automation field service experience required. Requirements - Familiarity with laboratory workflow and operations preferred. - Experience with ADD's instrument systems is a strong plus. - Excellent communication, organization, project management, consulting knowledge, and attention to detail required. Benefits - Career development with an international company. - Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement and student debt programs. - A company recognized as a great place to work in dozens of countries. - A company recognized as one of the best big companies to work for and for diversity.

Role Description The MRO, a licensed physician, supports the Medical Director in overseeing Toxicology - Workplace Services. This role is responsible for ensuring regulatory compliance, providing clinical leadership, and contributing to the strategic direction of occupational medicine and drug testing programs. - Directly supports management of the MRO-A team, nursing staff, and support personnel. - Plays a key role in budget oversight, quality assurance, and stakeholder engagement (including regulatory agencies, internal leadership, and external partners). - Reports to the Medical Director and operates within a highly collaborative environment. Qualifications - MD or DO with an active, unrestricted medical license; ability and willingness to obtain additional state licenses as required. - Board-certified or board-eligible; Occupational and Environmental Medicine certification preferred. - Current Medical Review Officer (MRO) certification (AAMRO or MROCC). - Current DOT FMCSA Certified Medical Examiner (CDME) certification. - Minimum of 10 years of clinical experience, including occupational medicine and knowledge of substance use disorders. - Minimum of 5 years of experience serving as a certified MRO, with demonstrated knowledge of applicable regulations. - Strong knowledge of federal regulations and occupational health guidance. - Demonstrated leadership, decision-making, and stakeholder management skills. - Strong analytical, communication, and problem-solving capabilities. - Proficiency in Microsoft Office and relevant clinical/operational systems. - Experience providing testimony, depositions, or serving as an expert witness preferred. - Active participation in the ODAPC listserv required. Requirements - Prior leadership or people management experience in healthcare, corporate health, or regulatory environment. - Experience partnering with HR, Legal, or Compliance functions. - Strong data analysis and reporting experience to support quality and operational decision-making. - Experience in business operations, including budgeting and program management. - Candidate should ideally be based in Kansas City; however, open to remote candidates within the United States. Benefits - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Role Description The Enterprise Account Manager works remotely within the Core Diagnostics Division and will be responsible for the Southeast (GA/NC/SC). This position sells the entire Abbott Core Laboratory Diagnostics Division product line to large, complex strategic named accounts and strategic named prospect accounts. This role will focus on the strategic customer relationship, retention, penetration, and net new customer selling. - Responsible for driving profitable revenue and closing opportunities within strategic named accounts. - Investigates and understands the strategic account and their business environment including goals, objectives, strategies, and competitive situation. - Identifies industry trends and changing market regulations and understands impact on strategic accounts. - Experience in managing & negotiating E2E complex, multi-level, multi-stakeholder solution selling processes. - Maintains a detailed understanding of customer decision makers and influencers. - Identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value propositions. - Understands, analyzes, and accurately interprets key financial performance indicators for strategic accounts. - Provides leadership and direction regarding all Abbott interactions with strategic accounts. - Integrates information from ongoing business analysis and assessment into a multi-year plan. - Coordinates all appropriate Abbott resources to execute the strategic account plan. - Acts as an internal advocate for the customer, cultivating Abbott internal relationships. - Direct sales responsibility selling to the ‘C Suite’ or senior executives. - Manage a diverse portfolio of multi-location accounts. - Responsible for the P&L for each customer as well as developing profitable growth. Qualifications - Bachelor’s degree. - 5+ years of experience as a consultative partner/seller managing B2B businesses. - Proven ability to build long-term strategic and senior-level relationships. - Has acquired a few healthcare, technology or consultancy-related qualifications and credentials. - Proven success as an expert in all aspects of value-based, solution selling. - Ability to effectively communicate, speak in public, and adapt to rapidly changing environments. - Executive-level business and financial acumen, strong team leadership skills. - Strong negotiation skills, critical thinking, and problem-solving skills. - Strong internal and external networking skills with robust interpersonal skills. - Ability to travel up to 50% in assigned territory and other locations in the US. Requirements - Advanced degree (MBA) in business, life sciences, engineering or related technical discipline (preferred). - 7+ years of experience developing and selling customized solutions to senior level/C-suite executives in healthcare institutions (preferred). - 7+ years of experience understanding performance metrics in Hospital or Laboratory settings (preferred). - Understanding of the diagnostics industry (preferred). Benefits - Career development with an international company. - Free medical coverage in our Health Investment Plan (HIP) PPO medical plan. - Excellent retirement savings plan with a high employer contribution. - Tuition reimbursement and education benefits. - A company recognized as a great place to work in dozens of countries. - A company recognized for diversity and inclusion.

Role Description The Principal Field Clinical Procedure Specialist works remotely in the Cardiac Rhythm Management Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. - Develops and maintains liaison with clinical investigators, medical educators, clinical research organizations (CRO), affiliated hospitals, state and/or government hospitals, and research institutions to initiate and expedite clinical studies on products that have investigational new drug or medical devices approval. - Helps with post procedural follow-ups as necessary. - Responsible for reviewing adverse event cases with investigators, determining and monitoring time schedules, preparing study documents, and issuing status reports and reporting adverse events with appropriate clinical and regulatory personnel at Abbott. - May assist with design, development, and monitoring of clinical evaluation projects. - Trains investigators and site personnel on relevant procedural and technical considerations. - Includes headquarter and field clinical research associates (CRA). - May contact and recommend qualified investigators to perform studies and initiate clinical trials. - Ensures recruitment and retention of patients. - Advises on appropriate study enrollment based on protocol inclusion and exclusion criteria. Qualifications - B.S. Degree preferably in technical science or other related field such as Nursing, Master degree or an equivalent combination of education and work experience. - 7 years experience working with healthcare professionals in clinical research, clinical case support, or commercial case support. Requirements - Experience in Cardiac Rhythm Management (CRM). - Medical Device Experience. - Experience supporting clinical cases in hospital environment. - Ability to communicate effectively and professionally in a hospital environment. - Solid understanding and application of business concepts, procedures and practices. - Demonstrated leadership skills with respect to achievement of company goals and objectives. - Ability to work in a highly matrixed and geographically diverse business environment. - Ability to work within a team and as an individual contributor in a fast-paced, changing environment. - Ability to leverage and/or engage others to accomplish projects. - Strong verbal, written communications, and interpersonal skills with ability to effectively communicate at multiple levels in the organization. - Willingness and ability to travel 50-60%+ with flexibility including international travel. Benefits - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Role Description We are seeking a Medical Education Manager - Coronary for our Vascular division. This role is fully REMOTE. Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease. The Medical Education (Med Ed) Manager is responsible for: - Developing, implementing, and maintaining Medical Education programs. - Managing Key Opinion Leader (KOL) relationships. - Maintaining Internal and External Stakeholder relationships. - Ensuring alignment with the Med Ed strategy and adapting to changes as necessary. - Providing guidance and clinical expertise to the Medical Education Support team. - Coordinating with peers and managing vendor relationships. - Collaborating with various departments and stakeholders to ensure successful program implementation and compliance with corporate and regulatory guidelines. Qualifications - Bachelor’s Degree or equivalent combination of education and work experience. - Minimum 4 years of clinical and/or training experience in Cardiovascular Therapy area preferred or equivalent sales and/or marketing experience. - Strong organizational and follow-up skills, as well as attention to detail. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong relationship building abilities necessary to partner with physicians and Internal/External stakeholders. - Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. - Ability to multitask, prioritize, and meet deadlines in a timely manner. Requirements - Program Alignment: Align all programs with the Med Ed strategy and adapt to changes as appropriate. - Team Guidance and Supervision: Provide guidance and clinical expertise to the Education Support team; offer feedback to ensure successful program implementation. - Coordination and Collaboration: Coordinate with Medical Education Management peers; manage and partner collaboratively with physician Key Opinion Leaders (KOLs), internal and external stakeholders, and vendors; collaborate with field staff to determine current needs in the field for new program development. - Program Maintenance: Maintain existing programs by metrics and follow-up; update course content as required. - Compliance and Tracking: Work with department management to ensure programs remain compliant with Abbott Corporate Guidelines and regulatory guidelines; maintain tracking of training and compliance activities. - Stakeholder Collaboration: Partner with faculty and manage relationships; collaborate with Product Marketing, Medical Affairs, other geography marketing leaders, local sales, and marketing to develop tools, messages, data, programs, systems, services, and behaviors related to programs; update sales leadership on existing and future programs. - Communication and Collaboration: Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. - Continuous Improvement: Drive continuous improvement and development, implementation, and tracking of business best practices; evaluate the effectiveness of training materials and programs on a continuous basis; capture and share program metrics. - Business-related travel: 50%, some weekend travel required. Benefits - Career development with an international company where you can grow the career of which you dream. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Role Description This position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels. As a Diabetes Sales Specialist, you are responsible for: - Meeting or exceeding sales quotas/objectives for ADC Products. - Collaborating with various channels, Managed Care, Retail, and Point of Care representatives. - Establishing strong relationships with a broad base of internal and external health care constituents (e.g., physicians, nurses, pharmacists, CDEs, etc.). - Acting in a friendly, respectful, adaptive manner while focusing on the needs and interests of others. - Keeping current on internal and competitive products and positioning by utilizing a variety of resources. - Understanding and conveying information professionally and accurately. - Effectively planning for and following through with short and long-term results based on business trends by developing plans that include goals, action plans, time frames, and the appropriate resources. - Keeping current in market trends and competitor strategy. Engage in sales-focused activities including: - Conveying information and ideas clearly and concisely, answering questions, responding to others, and listening carefully to understand the needs of providers and patients. - Positioning products and services using appropriate resources and confident, convincing logic; tailoring sales approach to meet customer needs. - Utilizing and distributing appropriate resources. - Handling disagreements and objections by exploring perspectives and tactfully addressing them. - Developing and implementing plans (e.g., territory, account, and call) that include goals, action items, time frames, and resources. - Regularly tracking and reporting progress against plan, redirecting efforts as necessary. - Completing all administrative tasks accurately and in a timely fashion. Documenting daily activity in call reporting/tracking system. - Maintaining accountability for all samples in accordance with Division guidelines. - Working within quality guidelines established for compliance. Responsible for implementing and maintaining the effectiveness of the quality system. - Responsible for compliance with applicable Corporate and Divisional Policies and performing other duties as assigned by management. Qualifications - Bachelor’s Degree or equivalent experience required. - Minimum of 2-4 years previous experience with commendable sales track record from previous positions preferably in health care industry. - Excellent communication skills, high energy, integrity, and ambition to succeed. Requirements - A strong preference given to candidates with 4+ years of relevant experience. - Diabetes clinical knowledge and experience calling on Endocrinologists. - This position may be hired at different levels depending on the experience of the candidate. Benefits - Career development with an international company where you can grow the career you dream of. - Free medical coverage for employees* via the Health Investment Plan (HIP) PPO. - An excellent retirement savings plan with high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Role Description We are looking for a highly driven and technically proficient Senior Sales Ambassador to join our Diagnostics team. As a Senior Ambassador, you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue by leveraging their technical expertise to influence purchasing decisions and deliver tailored diagnostic solutions. This role operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions. What You’ll Work On - Customer Relationship & Retention: - Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets. - Enhance customer satisfaction through proactive issue resolution and regular business reviews. - Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats. - Account Management & Growth: - Develop and execute strategic account plans focused on value expansion and profitability. - Identify and implement operational and service improvements to drive customer success. - Influence purchasing decisions and optimize reagent utilization. - Technical & Operational Support: - Perform assay integrations and address laboratory technical needs. - Support new account implementations, including ordering, installation, and validation. - Coordinate order, delivery, and billing processes to ensure operational efficiency. - Cross-Functional Collaboration: - Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences. - Escalate and resolve customer challenges in collaboration with the service organization. - Contribute to quality effectiveness through accurate documentation of complaints and resolutions. Qualifications - Bachelor’s degree + 3 years, Associate’s degree + 5, HS/GED + 7 years of relevant experience. - Professional experience in sales or laboratory operations. - Willingness to travel within the assigned territory. Preferred Qualifications - Bachelor’s degree in Engineering, Life Sciences, or Medical Technology and/or healthcare-related Field. - Experience with a proven track record in sales, field service, or within a technical call center. - Deep understanding of laboratory instrumentation, workflows, and regulatory requirements. Benefits - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. Territory - The role is a remote, field-based position. - Ability to travel up to 70-75% in assigned territory and other domestic business locations. - Territory covers the greater Tampa/Clearwater area and other portions of Florida. Salary The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.

Role Description This Senior Instrumentation and Analytical Specialist position is a part of the Abbott Diagnostics Division. It's a field-based remote role. - Serve as SME in automation, informatics, and professional services for diagnostic instruments and lab automation systems. - Lead technical product installations, configurations, and solution optimization. - Conduct solution assessments to optimize instrumentation, automation, and informatics performance. - Design and deliver optimization workshops within your area of expertise. - Develop and execute strategies for complex customers (e.g., strategic accounts, national/regional health systems). - Build and maintain key account relationships to drive retention and business growth. - Own development and delivery of training programs and tools for the Technical Solution Design team. - Provide advanced training to internal teams and external customers. - Drive differentiated technical sales positioning versus competitors. - Act as technical liaison across U.S. customers, sales/service teams, and global partners. - Partner with U.S. Marketing to develop and deploy new product knowledge. - Support product development by ensuring solutions meet customer and industry standards. - Assess and improve informatics systems, middleware, and automation software. - Optimize specimen routing across instruments and modules. - Review and refine reagent plans and system configurations. - Perform advanced data analysis using instrumentation/automation data mining tools. - Serve as primary technical advisor to sales teams across the full solution lifecycle (sales → install → implementation → optimization). - Lead competitive analyses to inform business strategy. - Build long-term relationships with internal and external stakeholders. - Support sales objectives and drive customer satisfaction and growth. - Implement and maintain the effectiveness of the quality system. Qualifications - Bachelor’s degree in a related field (required). - 7+ years of experience within the following areas: - Selling technical products, services, and solutions, including installation and configuration of: - Automated diagnostics systems. - Laboratory automation systems. - System integrations. - Clinical laboratory science, including laboratory operations and workflows. - Modifying and optimizing informatics systems, laboratory middleware, and automation software. - Conducting data analysis and utilizing data mining tools specific to instrumentation and automation platforms. Requirements - Proven ability to drive sales results. - Leads teams and initiatives effectively. - Negotiates to achieve strong business outcomes. - Solves complex problems with sound judgment. - Communicates clearly and adapts in fast-paced environments. Benefits - Career development with an international company. - Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. - An excellent retirement savings plan with a high employer contribution. - Tuition reimbursement and student debt programs. - A company recognized as a great place to work in dozens of countries. - A company recognized for diversity and inclusion.