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Key Account Manager
Location
Brazil
Posted
38 days ago
Salary
0
Seniority
Senior
Job Description
Key Account Manager
People Talent
• Manage a portfolio of high-value strategic accounts • Build relationships with decision-makers (directors and C-level executives) • Identify upsell and cross-sell opportunities • Drive retention and prevent churn • Lead executive meetings (QBRs and business planning sessions) • Analyze the client's situation and propose strategic solutions • Work closely with Product, Sales, and Marketing teams • Support process improvements (position under development)
Job Requirements
- Bachelor's degree (Administration, Marketing, Engineering, or related fields)
- 3–5 years of experience in Key Account Management, Customer Success, or Strategic Sales
- Experience with enterprise/large-scale clients
- Experience in B2B or B2G SaaS companies
- Experience with the public sector (tenders, government contracts)
- Experience in complex negotiations
- Postgraduate degree or MBA in business/strategy (plus)
- Experience with CRM (Salesforce) (plus)
- Knowledge of BI and data analysis (plus)
- Strong financial acumen (ROI, revenue impact) (plus)
Benefits
- Meal and food vouchers (VA/VR - Flash)
- Health insurance (Unimed or Bradesco)
- Home office allowance (BRL 300/month)
- Gympass/TotalPass
- Birthday day off
- Language learning assistance
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Head of Affiliates and Partnerships
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Head of Affiliates & Partnerships Bitfortune.com is a next-generation crypto casino at the intersection of gambling, internet culture, creators, and crypto. We’re building a brand that feels more like a movement than a casino: loud, edgy, and impossible to ignore. Our “IDGAF” motto is about attitude, not standards. We move fast, think big, and expect the people we hire to do the same. Role Summary We are looking for someone who actually knows how affiliate traffic works. Not someone who signs random partners, throws out big CPA deals, and hopes for the best. We want someone who understands quality, knows the right partners, knows who is full of shit, and knows how to build an affiliate channel that drives real players and real revenue. Right now, we have an affiliate platform. We have some partners. But there is no real structure, no proper strategy, and too much money is being spent on traffic that does not convert. You will own the entire affiliate and partnership channel outside of streamer management. You should be the kind of person who: - knows which affiliates, communities, and traffic sources are actually worth working with - can tell the difference between high-volume traffic and traffic that actually deposits - understands how to negotiate deals without massively overpaying - knows how to build a proper affiliate machine, not just collect logos and vanity traffic - can combine instinct, relationships, and data to decide what to scale What You’ll Be Doing - Own the affiliate and partnerships channel end-to-end. - Build a proper affiliate strategy for Bitfortune. - Identify, recruit, negotiate, and manage high-quality partners across: - crypto gambling affiliates - casino and sportsbook affiliate sites - review sites - Telegram communities - X accounts - crypto influencers - media buyers - sports communities - SEO partners - Decide which types of partners make sense for Bitfortune, and which do not. - Manage and optimise our affiliate programme. - Create a proper structure around: - rev-share - CPA - hybrid deals - reporting - tracking - partner segmentation - fraud prevention - Work out which partners bring real players, which bring bonus hunters, and which should be cut immediately. - Improve traffic quality and reduce wasted spend. - Work with the CMO, CRM, and product teams to help partners convert better through: - better landing pages - offers - campaigns - funnels - Build a repeatable outreach and partner management process. - Track FTDs, deposits, retention, player value, CAC, and ROI by partner. - Build a small but strong network of partners that can scale over time. What We’re Looking For - You have managed affiliates or partnerships for a crypto casino, sportsbook, iGaming brand, crypto exchange, or similar high-growth business. - You know the crypto and gambling affiliate world and already understand which partners are worth speaking to. - You have experience negotiating CPA, rev-share, and hybrid deals. - You understand the difference between traffic that looks good and traffic that actually deposits and stays. - You are data-driven and commercial. - You understand FTDs, retention, player quality, CAC, ROI, and partner performance. - You know how to use data to decide what to scale, what to improve, and what to kill. - You are comfortable working in a fast-moving startup without huge budgets or perfect systems. - You know how to build relationships, but you are not afraid to cut partners that are wasting money. You’ll Work Closely With - CMO - Performance Marketing - CRM & Retention - Product / CMS - Data / BI - Streamer Management Success In The First 90 Days - We know exactly which partners and traffic sources are worth scaling. - We stop overpaying for low-quality traffic. - Affiliate traffic quality improves. - FTDs and deposit quality improve. - There is a proper structure around deals, reporting, and partner management. - We have a repeatable outreach process and a much stronger pipeline of quality partners. - We are no longer dependent on a small number of expensive, volatile channels. - We finally have an affiliate programme that is built around data and performance, not guesswork. How To Apply Send us: - your CV / LinkedIn - a short note on why you’re the right fit - examples of affiliate programmes or partnerships you have built - examples of partners you have worked with and what results they delivered - examples of CPA, rev-share, retention, FTD, or ROI improvements you achieved If you’ve worked in a crypto casino / sportsbook before, tell us exactly what affiliate channels you owned, which partners performed best, and what you learned. We care far more about what you’ve actually built than what your title was. BITFORTUNE.COM
Consulting Account Management
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Overview Leads the contributions of the Account Team and the Consulting account team. Leads the Industry Solutions account planning contribution with the wider Microsoft Customer and Partner Solutions account team. Owns and maintains in agreement with the core account team. Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Drives and leverages for agreement with the core account team. Proactively builds and maintains up-to-date knowledge of customer. Leverages Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts. Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues. 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Increases customer business value with advanced technology (e.g., AI) and drives consumption. Leverages Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. Provides feedback on required go-to-market scenarios based on local market requirements and opportunities. Educates senior decision makers of assigned account(s) (e.g., director-level) on Microsoft's value proposition, aligned to the customer’s priorities and maturity, appropriately differentiating competitor solutions. Proactively identifies and engages other stakeholders who are key influencers of decision makers. Proactively builds and maintains up-to-date knowledge of customer's business priorities, risks and challenges, internal landscape (e.g., organization structure, stakeholders, business performance), industry/sector challenges, regulations, trends, and futures (e.g., impact of artificial intelligence [AI], sustainability) to meet customer needs and drive customer satisfaction. Proactively connects with internal and external network of industry experts to build industry knowledge and connections. Shares knowledge with virtual team. Account Team Orchestration Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues to ensure successful creation, maintenance, and execution of the Industry Solutions account plan components, and a positive One Microsoft customer experience. 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Leads the Industry Solutions account planning contribution with the wider Microsoft Customer and Partner Solutions (MCAPS) account team, defines Industry Solutions sales priorities to leverage insight and provide input to overall account plan. Proactively looks ahead and identifies actions required to develop Consulting opportunities that are aligned with the account strategy, Microsoft's strategy, and Consulting catalog go-to-market solution plays. Leverages business outcomes specific to their industries across 3 horizons as a point of view/roadmap for digital transformation. Leads Consulting input to account-team planning sessions, follows the common sales and delivery methodology for Microsoft, and provides updates per required account-team governance and rhythms. Understands revenue drivers for other Microsoft business segments (e.g., Microsoft Azure Commit to Consume (MACC) and aligns plans appropriately (e.g., cloud-success metrics, revenue-recognition timelines). Thinks strategically about account planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Qualifications Required Qualifications: Bachelor's Degree AND 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 8+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) OR equivalent experience. 3+ years consulting solution sales experience. 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All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Consulting Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Strategic Technology Partnerships Director
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