• Planning, development, deployment and ongoing execution of technical support activities for ICT users and Infrastructure Sustaining Services, both remotely and on-site, including guidance and clarification of doubts, receipt, logging, analysis, diagnosis and handling of client requests, problem resolution, service implementation, migrations and technology transfers, execution of periodic procedures, and control and updating of documentation aimed at supporting ICT infrastructure.

Role Description We are seeking a Senior Requirements & Tools Engineer to serve as the subject matter expert (SME) for requirements management. This role will partner with GR&D requirements engineers to drive and evolve best practices; drive adoption of Jama Connect as the system of record for requirements and enable teams through training and workflow design. This position is critical to establishing clear separation and alignment between requirements management and execution tracking, ensuring high-quality, approved requirements drive engineering work. - Serve as the primary SME for Jama Connect, including configuration, workflows, and governance - Define, standardize, and scale requirements management best practices across engineering teams - Develop and deliver training programs on Jama Connect and associated processes - Design and implement role-based workflows in Jama, ensuring only approved requirements are eligible for downstream execution - Partner with engineering, product, and program teams to ensure traceability Qualifications - Bachelor Degree and 5+ years of experience in requirements/systems - Deep hands-on experience with Jama Connect is required (configuration, workflows, and/or administration) - Strong understanding of requirements lifecycle management and systems engineering principles - Experience defining and implementing workflow governance, including approval states and role-based access - Proven ability to train and enable engineering teams on tools and processes - Strong English communication and stakeholder management skills across engineering and product organizations - Experience with integrations and Jira usage Benefits - Work on meaningful projects that use technology to solve real-world challenges - Exposure to top global companies working with Capgemini (145 of the Fortune 500 companies) - Access continuous learning through internal academies, certifications, and mentorship

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Virtual What you will do:    - Provide subject matter expertise in thermal management system design for the data center and semiconductor ecosystem, while maintaining broad HVAC systems and product knowledge. - Build deep knowledge and understanding of equipment operation and limitations and apply this knowledge with a critical eye to system design, analysis, control and operation. - Develop thermal management systems using Trane or sourced equipment and controls including project scoping, concept development, engineering analysis, creation of commercialization content and tools, and system validation. - Influence and provide deep technical support and analysis into system-level reference design strategy and execution, working in close cooperation with partners, customers and peers. - Evaluate complex, special, and advanced engineering problems working independently with minimal supervision. - Serve as subject matter expert on capabilities to improve existing systems and processes. - Collaborate with and influence product teams to achieve common objectives - May provide periodic routine to intensive technical guidance to less experienced professionals or technicians assigned to work on large projects. - Analyze system issues using appropriate modeling tools and techniques. Where needed, collaborate with modeling and simulation specialists to develop new tools. - Develop and document thermal management system modes, sequence of operations, and other system level control requirements. - Perform field validation through digital and jobsite fulfillment and analysis activity. - Provide key technical support in pursuit of Trane business, including participation on strategic job acquisition teams. - Develop and deliver technical presentations for customers and industry association events. - Serve on industry association committees such as ASHRAE in the development of technical materials, codes and/or standards. - Overnight travel 5 – 15% depending on assigned projects, some international travel is possible. What you will bring:  MINIMUM QUALIFICATIONS: - A Bachelor of Science in Engineering from an accredited four-year college or university with a strong thermal/fluid energy and/or controls background. An MBA is beneficial but is not required. - A minimum of 8 years of relevant engineering work experience - Completion of the Trane Graduate Training Program is beneficial but is not required. - A Professional Engineering license is beneficial but is not required. - Ability to travel independently both domestically and internationally. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: - Engineering background in data center/high-tech design is required. - Experience with PLC controls is a plus. - Experience with onsite power generation and/or backup power distribution is a plus. - Knowledge of HVAC products, components, and systems is desired. - Strong thermal/fluid energy and/or controls background is a plus. - Strong technical skills with a natural curiosity and enthusiasm to learn and develop new skills. - Technically creative yet grounded in real world feasibility. - Able to perform thorough and objective analysis. - Able to collaborate with and influence others - Self-motivated and disciplined. - Willing and able to transfer knowledge to other groups. - Good stand-up skills in front of customers and the field sales force. - Polished and professional, particularly with customers and in professional societies. - Strong written and oral communication skills. Can effectively identify key ideas and develop organized content to share those ideas across a diverse stakeholder group. - Ability to speak and write in English. - Able to effectively use Word, Excel, and PowerPoint. Annual Base Salary Range or Hourly Base Pay Range: $123,721.66 - $173,004.99Compensation Type: SalaryIncentive Eligible: YesSales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role: NoThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

• Provide maintenance, parameterization and enhancement of TOTVS RM backoffice modules, ensuring system stability, adherence to business processes, and efficient user support. • Provide functional and technical support for TOTVS RM modules (Financial, Accounting, Tax and HR). • Analyze and resolve tickets (incidents, service requests and problems). • Perform parameterizations and configurations according to business rules and legislation. • Develop and maintain SQL queries, reports and cubes. • Support integrations with satellite systems (APIs, WebServices). • Participate in implementation, upgrade and improvement projects. • Conduct functional testing and validation with users. • Document processes, solutions and changes. • Identify opportunities for improvements and automation.