Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role Bilingual Customer Care Agent (Unlicensed) Job Summary: One of the fastest growing departments at SelectQuote, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits. Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote’s platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. During peak times, agents also assist clients in enrolling in Medicare insurance products/the sales of Medicare plans. Bilingual agents will also work with our Spanish-speaking clients. - High earning potential – 1st year average annual income is $50k with additional earning potential during our busy season. Top agents make well over $85k annually with unlimited growth potential. - Paid training! We have a sophisticated training program to propel you to increased earning potential from the get go! - Benefits – Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, and other paid leaves vary based on work location Essential Duties and Responsibilities: - This department focuses on post sale calls throughout each division to current policy holders, agents have the ability to enjoy a work/life balance outside of a traditional sales role. - Agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits. Skills/Abilities: - Strong Work Ethic and Ability to Build Client Relationships - Solutions focused Mindset - Propensity to Advocate for Consumers and Be a Sales Team Liaison - Recent Technology Skills & the Ability to Multi-Task - Coachability & Adaptability - Positivity & Effective Communication Skills Education and Experience: - Recent insurance or call center experienced preferred - Sales experience beneficial but not required - High school diploma or GED required - Ability to complete AHIP certification and additional onboarding requirements by a given deadline Requirements: - Fluent in both English and Spanish (writing, reading, and speaking) - Prolonged periods of sitting at a desk and working on a computer - Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create, innovate, & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help, support, & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Additional Information #LI-EX

• Develop and execute the regional go-to-market strategy for utility-scale solar solutions including hardware, EPC, project development, and full-scope services across the West Coast territory • Own quarterly and annual sales targets across the region • Drive strategic engagement with key accounts including utilities, IPPs, developers, and EPC firms • Oversee the full sales cycle from lead generation and qualification through proposal, negotiation, and contract execution • Support the team in navigating complex utility-scale project sales including multi-party negotiations • Lead, coach, and develop a team of regional sales professionals, conduct regular performance reviews, and support professional development plans • Set clear goals, KPIs, and performance expectations for direct reports • Foster a high-performance, accountable, and collaborative sales culture • Ensure CRM (Salesforce) is accurately maintained with up-to-date pipeline data • Collaborate with internal stakeholders including Product, Engineering, Finance, Legal, Service, and Project Management to ensure customer requirements are met • Provide market intelligence and customer feedback to inform product roadmap and strategy • Stay abreast of regional market trends, regulatory developments, RFP opportunities, and competitor activity • Represent the company at industry events, conferences, and customer meetings as a regional thought leader • Other duties as assigned

• Develop and execute the regional go-to-market strategy for utility-scale solar solutions including hardware, EPC, project development, and full-scope services across the East Coast territory • Own quarterly and annual sales targets across the region • Drive strategic engagement with key accounts including utilities, IPPs, developers, and EPC firms • Oversee the full sales cycle from lead generation and qualification through proposal, negotiation, and contract execution • Support the team in navigating complex utility-scale project sales including multi-party negotiations • Lead, coach, and develop a team of regional sales professionals, conduct regular performance reviews, and support professional development plans • Set clear goals, KPIs, and performance expectations for direct reports • Foster a high-performance, accountable, and collaborative sales culture • Ensure CRM (Salesforce) is accurately maintained with up-to-date pipeline data • Collaborate with internal stakeholders including Product, Engineering, Finance, Legal, Service, and Project Management to ensure customer requirements are met • Provide market intelligence and customer feedback to inform product roadmap and strategy • Stay abreast of regional market trends, regulatory developments, RFP opportunities, and competitor activity • Represent the company at industry events, conferences, and customer meetings as a regional thought leader • Other duties as assigned

Role Description This fully remote position contributes to reliable, compliant hiring processes by combining structured administration with clear communication and disciplined prioritisation. - Coordinate with delivery teams to ensure handover quality and ongoing account health - Run discovery calls to understand hiring needs, decision criteria, and timelines - Coach deal qualification and proposal discipline to improve conversion and margin quality - Develop proposals and pricing recommendations aligned to client goals and risk profile - Lead sales cadence, pipeline reviews, and prioritisation across key accounts Qualifications - Experience leading sales cadence and coaching pipeline management practices - Proven B2B sales or account management experience, ideally services-led or solution sales - Ability to run structured discovery, qualify opportunities, and build clear proposals - Strong CRM hygiene and forecasting discipline - Strong written and verbal communication skills in a professional services environment - High attention to detail, with consistent follow-through on deadlines and stakeholder expectations - Comfort working with confidential information and applying sound judgement - Ability to work effectively in a remote environment with disciplined time management Benefits - Salary range: 750,000 - 980,000 - Remote work arrangement (South Africa) - Opportunities for professional growth - Flat management structure with direct access to decision-makers - Open communication environment - Full medical coverage Company Description Haldren is a recruitment agency that provides services to clients ranging from startups and non-profits to multinational corporations. Haldren emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.