SMA America

• The Customer Project Manager is responsible for providing quality and timely delivery of inverters and Medium Voltage stations to utility scale projects in North America. • Duties include managing project scope and station integration, delivering inverter solutions to meet specific customer needs, supporting customer negotiations and installation projects, and serving as a primary point of contact for EPC partners and station integrators. • Define the scope, schedule, and cost basis for utility scale project proposals. • Coordinate with the Sales department to communicate customer and client needs and to negotiate contracts and order changes. • Manage all aspects of project delivery, including planning and Medium Voltage station integration. • Monitor and provide reports on task completion and forecasting of project milestones. • Serve as the primary point of contact for the customer and measure success from the customer's perspective. • Trigger effective and timely PO and invoice activities. • Build and maintain partner relationships with EPCs and station integrators. • Identify and complete process improvement projects. • Own decisions related to the project and maintain partial project budget responsibility.

• Develop and execute the regional go-to-market strategy for utility-scale solar solutions including hardware, EPC, project development, and full-scope services across the West Coast territory • Own quarterly and annual sales targets across the region • Drive strategic engagement with key accounts including utilities, IPPs, developers, and EPC firms • Oversee the full sales cycle from lead generation and qualification through proposal, negotiation, and contract execution • Support the team in navigating complex utility-scale project sales including multi-party negotiations • Lead, coach, and develop a team of regional sales professionals, conduct regular performance reviews, and support professional development plans • Set clear goals, KPIs, and performance expectations for direct reports • Foster a high-performance, accountable, and collaborative sales culture • Ensure CRM (Salesforce) is accurately maintained with up-to-date pipeline data • Collaborate with internal stakeholders including Product, Engineering, Finance, Legal, Service, and Project Management to ensure customer requirements are met • Provide market intelligence and customer feedback to inform product roadmap and strategy • Stay abreast of regional market trends, regulatory developments, RFP opportunities, and competitor activity • Represent the company at industry events, conferences, and customer meetings as a regional thought leader • Other duties as assigned

• Develop and execute the regional go-to-market strategy for utility-scale solar solutions including hardware, EPC, project development, and full-scope services across the East Coast territory • Own quarterly and annual sales targets across the region • Drive strategic engagement with key accounts including utilities, IPPs, developers, and EPC firms • Oversee the full sales cycle from lead generation and qualification through proposal, negotiation, and contract execution • Support the team in navigating complex utility-scale project sales including multi-party negotiations • Lead, coach, and develop a team of regional sales professionals, conduct regular performance reviews, and support professional development plans • Set clear goals, KPIs, and performance expectations for direct reports • Foster a high-performance, accountable, and collaborative sales culture • Ensure CRM (Salesforce) is accurately maintained with up-to-date pipeline data • Collaborate with internal stakeholders including Product, Engineering, Finance, Legal, Service, and Project Management to ensure customer requirements are met • Provide market intelligence and customer feedback to inform product roadmap and strategy • Stay abreast of regional market trends, regulatory developments, RFP opportunities, and competitor activity • Represent the company at industry events, conferences, and customer meetings as a regional thought leader • Other duties as assigned

• Develop and execute the regional go-to-market strategy for utility-scale solar solutions including hardware, EPC, project development, and full-scope services across the Midwest territory • Own quarterly and annual sales targets across the region • Drive strategic engagement with key accounts including utilities, IPPs, developers, and EPC firms • Oversee the full sales cycle from lead generation and qualification through proposal, negotiation, and contract execution • Support the team in navigating complex utility-scale project sales including multi-party negotiations • Lead, coach, and develop a team of regional sales professionals, conduct regular performance reviews, and support professional development plans • Set clear goals, KPIs, and performance expectations for direct reports • Foster a high-performance, accountable, and collaborative sales culture • Ensure CRM (Salesforce) is accurately maintained with up-to-date pipeline data • Collaborate with internal stakeholders including Product, Engineering, Finance, Legal, Service, and Project Management to ensure customer requirements are met • Provide market intelligence and customer feedback to inform product roadmap and strategy • Stay abreast of regional market trends, regulatory developments, RFP opportunities, and competitor activity • Represent the company at industry events, conferences, and customer meetings as a regional thought leader • Other duties as assigned

Role Description The Quality Analysis Engineer is responsible for ensuring customer satisfaction and maintaining brand quality through root-cause analyses and collaboration with internal and external experts. This role supports SMA's commitment to evidence-based quality processes, working closely with cross-functional and international teams to drive sustainable corrective and preventive actions across the product lifecycle. The ideal candidate brings deep technical expertise in medium voltage systems, transformers, switchgear, and converters, along with a strong quality mindset and the ability to collaborate regularly with SMA's global headquarters in Germany. Primary Duties / Responsibilities - Ensure analyses are evidence-based, documented in compliance with standards, global processes, and aligned with the requirements of internal and external stakeholders. - Perform and participate in technical failure and data analyses. - Apply the 8D method for systematic root cause identification. - Collaborate with interdisciplinary and international teams to implement sustainable corrective and preventive actions. - Conduct initial field analyses, technical evaluations on site, and provide consultations. - Create detailed failure descriptions and collaborate with headquarters to advise and support other functions. - Recognize and document existing known failure patterns and provide technical expertise to resolve them. - Collaborate closely with Customer Quality, Supplier Quality, and regional functions. - Maintain close collaboration with the analysis unit at SMA headquarters as well as with the application engineering unit in the U.S. - Execute, monitor, and evaluate corrective actions and measures implemented by the service team or suppliers. - Travel to Rocklin-based offices, customer sites, and tradeshows as needed. - Other duties as may be required or assigned. Qualifications - Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education. - Minimum 7 years of experience in research and development (R&D), technical failure analysis, and a background in quality management and customer relations. - Technical expertise in medium voltage systems, transformer switchgear, electrical systems, converters, and hermetically sealed equipment. - Expertise in the 8D method for corrective action and quality tools including 5-Why, Ishikawa diagramming, and Pareto analysis. - Experience in solar, automotive, aerospace, electronics, or similar regulated industries. - Ability to present quality findings and corrective actions to mid and senior-level management boards. - Working knowledge of JIRA, Salesforce, SAP, and CRM is a plus. - Background or sourcing experience with companies such as ABB, GE, Magnatec, Powin, or Eaton Transformers is a plus. - Excellent communication and cross-functional collaboration skills across international teams. - Acts with an entrepreneurial and solution-oriented mindset. - Ability to travel regularly. - Proficiency in the English language, both written and verbal, is required. Proficiency in German is a plus. - Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required. Benefits - The salary range for this position is $110,000 - $130,000 per year, dependent upon experience. - Comprehensive benefits including health, dental, and vision coverage (including $0 premium options). - Work Location: This role is remote-first. Hybrid or in-office presence is preferred for those located within commuting distance of our Rocklin, CA office, consistent with our current work model. - 401(k) plan with company match. - Opportunities for professional development and training. - Inclusive, collaborative, and innovative work environment.

Why Work at SMA America At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. div]:bg-bg-000/50 [&_pre>div]:border-0.5 [&_pre>div]:border-border-400 [&_.ignore-pre-bg>div]:bg-transparent [&_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"> _*]:min-w-0 gap-3 standard-markdown"> POSITION OVERVIEW The Service Enablement Manager is responsible for supporting the enablement of large-scale service offerings in the United States and Canada. This role ensures that contractual service offerings are in accordance with SMA strategy and able to be fulfilled profitably by various teams within SMA America. This is an individual contributor role with no direct people management responsibilities. This position is fully remote and open to candidates located anywhere in the United States. PRIMARY DUTIES / RESPONSIBILITIES - Provide support to the Managing Director of Service & Operations and the Senior Director of Service Enablement. - Clarify market trends for scope of services offered by SMA in North America. - Coordinate with Product Management, Sales, and Services teams to refine offerings within the local market. - Review feasibility and pricing of performance guarantees, including time and energy based availability contracts, service delivery commitments, and data-focused service offerings. - Educate Sales, Service, and supporting teams on service offerings and positioning. - Represent the Service organization while advocating service offerings in customer meetings and discussions. - Support services contracting activities, including legal terms, scope of work, and pricing discussions internally and with customers. - Ensure enablement of service capabilities and contractual obligations within multiple SMA departments in support of service contracts. - In partnership with the Business Analytics Team, evaluate effectiveness of service contracts and advocate adjustments to scope, risk, and pricing strategy. - Other duties as may be required or assigned. REQUIRED QUALIFICATIONS - Bachelor's degree in Business, Engineering, or equivalent experience. A specific institution or field of study is not required -- relevant experience and demonstrated competency are prioritized. - Background in energy production, renewables, or a service-related industry required. - Minimum of 4–6 years of experience in a service enablement, service contracts, or related commercial role. - Experience with long-term service agreements (LTSAs), including scope of work, bonuses, liquidated damages, and contract negotiation. - Experience in service support and customer-facing roles within energy, OEM, or inverter vendor environments. - Applicants must be legally authorized to work in the United States. This position does not offer employment visa sponsorship now or in the future. PREFERRED QUALIFICATIONS - Understanding of data science, machine learning, and/or production guarantees is a plus but not required. - Analytics capability and comfort working with numbers, contract performance metrics, and results preferred. - Predictive analytics understanding is a differentiator but not a hard requirement. - Experience with other OEM or inverter vendor service models is a plus. - Proficiency with SAP/ERP and Salesforce CRM preferred. OTHER SPECIALIZED SKILLS - Experience in service contracts, including scope of work, negotiations, and pricing. - Strong customer-facing and presentation skills. - Ability to simplify complex subjects and communicate benefit internally and externally. - Ability to travel monthly for customer meetings and trade shows. - Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) required. - Proficiency in English, both written and verbal, required. German language skills are a plus. - Excellent interpersonal, organizational, and problem-solving skills. - Ability to manage multiple priorities in a fast-paced, collaborative environment. WORK MODEL - Fully remote role open to candidates located anywhere in the United States. - Monthly travel required for customer meetings and trade shows. COMPENSATION AND BENEFITS - Salary Range: $106,000 – $135,000 annually, depending on experience and qualifications. - Comprehensive benefits including health, dental, and vision coverage (including $0 premium options). - 401(k) plan with company match. - Paid time off and company holidays. - Opportunities for professional development and training. - Collaborative, inclusive, and innovative work environment. SPONSORSHIP NOTICE SMA America will not sponsor employment visas for this position, including now or at any point in the future. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

• Manage the lifecycle of SMA's inverter portfolio, including string inverters, hybrid inverters, rapid shutdown, and BOS solutions for the residential and C&I segments. • Ensure system interoperability with storage solutions, grid requirements, and 3rd-party BOS equipment. • Lead certifications, compliance testing, and adherence to regional standards (IEEE, UL, NEC). • Conduct market and competitor analysis to identify opportunities and threats. • Develop product requirements, specifications, and business cases for new hardware platforms. • Coordinate with vendors and suppliers for inverter-related components. • Drive and coordinate product launches in alignment with sales and business development. • Represent SMA in standards committees and regulatory forums. • Support trade shows, internal training, and customer engagements. • Travel to Rocklin-based offices, tradeshows, and customer meetings as needed. • Travel to SMA Headquarters in Kassel, Germany for alignment within the Business Unit. • Other duties as may be assigned by supervisor or management.

• Function as the key liaison between the applications team and business stakeholders. Gather ongoing feedback to fine-tune platform strategy and champion change management and training to drive adoption. • Oversee application managers for Salesforce, SAP/AI Joule for Service, and Pronto Forms to ensure optimal configuration aligning with Service processes. • Deeply analyze SAP, AI Joule, and Salesforce systems and data to continuously develop automations that enhance the efficiency of internal and customer-facing processes. • Collaborate closely with teams at headquarters to implement global process automation within SAP/AI Joule/Salesforce that integrates with Service operations. • Utilize Monday.com selectively for workflow automation only when immediate SAP/AI Joule/Salesforce solutions are not feasible. Collaborate cross-functionally to eventually transition these use cases to core platforms. • Pursue opportunities for bidirectional integrations between SAP/Joule, Salesforce, Outlook, and Teams to allow existing operational systems to augment existing platforms through integrated workflows. • Partner with departments across the organization to ensure all key customer and Service-related data is made available in the various applications that Service teams have access to. Work cross-functionally to break down data silos. • Stay current on SAP, Salesforce, Monday.com, and Pronto Forms capabilities and best practices to inform SMA America's platform strategy. • Continuously refine processes related to intake, triage, project planning, and service delivery to increase team productivity. • Track relevant performance metrics to measure outcomes. Collaborate with vendors to align technology roadmaps with internal needs. • Other duties as may be assigned by supervisor or management.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Manager of Planning, Purchasing, & Logistics is responsible for the development and execution of SMA America's supply chain plans in alignment with the global inventory strategy. This role leads cross-functional collaboration across Sales, Finance, Operations, and global headquarters to ensure material availability, process optimization, and on-time delivery performance throughout the Americas Region. Qualifications - Bachelor's degree with an emphasis in Supply Chain Management preferred; relevant and equivalent work experience will be considered. - Minimum 5 years of progressively responsible experience in Supply Chain, Purchasing, and Logistics management. - Management and leadership experience with direct reports is required. - Proven leadership skills including time management, motivating, scheduling, and conflict resolution. - Previous international work experience preferred. - Experience with SAP preferred. - Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) is required. - Excellent interpersonal, communication, and presentation skills are required. - Attention to detail, high level of accuracy, and excellent organizational skills are required. - Ability to analyze and solve problems effectively. - Proficiency in the English language, both written and verbal, is required. Requirements - Responsible for the development and implementation of process improvements for purchasing, logistics, and inventory availability/levels. - Lead the weekly Sales and Operations Meeting for the region, including interface with Sales, Order Management, Finance, Marketing, Service, and Legal. - Responsible for 3rd party logistics service provider management with a clear focus on internal process optimization, external service time issues, cost reduction projects, and developing KPIs. - Closely collaborate with HQ in Germany on Production Planning, Order Management, and Global Logistics to ensure regional needs are met. - Ensure material availability and high inventory turns (DOH) to meet on-time (OTIF) and lead-time goals. - Work collaboratively with international colleagues to ensure the Americas Region supports global functional processes, while negotiating adaptations as required to meet regional business needs. - Responsible for management of operations logistics, purchasing, and supply chain strategy for the Americas Region. - Responsible for product supplier quoting and cost reductions. - Develop the processes and techniques used in daily operations by internal and external team members. - Responsible for intercompany purchasing. - Provide direction, development, and leadership of the Operations Logistics, Planning, and Purchasing Teams, while also functioning as the Americas Region Supply Chain Manager. - Analyze production plans, lead times, safety stocks, and lot sizes to determine resource requirements and constraints. - Develop the calculation parameters on which SAP calculates reordering. - Work closely with cross-functional teams to support supplier communication, demand forecasts, and new product introductions, including participation in Sales meetings and S&OP planning. - Other duties as may be assigned by supervisor or management. Benefits - The salary range for this position is $82,000 - $108,000 per year, dependent upon experience. - Comprehensive benefits including health, dental, and vision coverage (including $0 premium options). - Work Location: This role is open to remote candidates. Hybrid or in-office presence is preferred for those located within commuting distance of our Rocklin, CA office, consistent with our current work model. - 401(k) plan with company match. - Opportunities for professional development and training. - Inclusive, collaborative, and innovative work environment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Manager of Transportation is responsible for providing on-time delivery of SMA America's products throughout the delivery chain, including inbound and outbound shipments of new product finished goods, accessories, and spare parts, as well as returns of defective and repaired items. This role functions as the primary contact for internal stakeholders and external customers for carrier service requirements, performance issues, and problem resolution. Qualifications - Bachelor's degree or relevant and equivalent work experience. - Minimum 5 years of experience in a supply chain or transportation role is required. - Management and leadership experience with direct reports is required. - Advanced experience with Transportation Management Systems. - Experience with SAP preferred. - Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) is required. - Excellent interpersonal, communication, and presentation skills are required. - Attention to detail, high level of accuracy, and excellent organizational skills are required. - Ability to analyze and solve problems effectively. - Proficiency in the English language, both written and verbal, is required. Requirements - Manage and train Transportation Coordinators and Analysts, ensuring they have the tools to succeed, including hiring, training, coaching, and performance management. - Manage and maintain SMA America's Transportation Management System (TMS), ensuring data accuracy, providing detailed reports as needed, and updating the system as necessary. - Oversee customs clearance for international shipments, involving document verification, duty/tariff calculation, cargo inspection, and collaboration among brokers, forwarders, and authorities to ensure regulatory compliance and seamless goods transit. - Work closely with Large Scale Project Managers and support Supply Chain Operations. - Perform carrier sourcing and negotiation in partnership with Indirect Procurement. - Provide effective delivery solutions through extensive knowledge of relevant modes of transportation including Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, and Intermodal. - Perform data analysis on transportation-related costs and services. - Manage Transportation partners and third-party vendors. - Track Key Performance Indicators for the Transportation Team. - Ensure continuous review and improvement of operational processes to ensure accuracy and compliance. - Other duties as may be assigned by supervisor or management. Benefits - The salary range for this position is $82,000 - $108,000 per year, dependent upon experience. - Comprehensive benefits including health, dental, and vision coverage (including $0 premium options). - Work Location: This role is open to remote candidates. Hybrid or in-office presence is preferred for those located within commuting distance of our Rocklin, CA office, consistent with our current work model. - 401(k) plan with company match. - Opportunities for professional development and training. - Inclusive, collaborative, and innovative work environment.