As a Senior Cloud Support Engineer you will provide front-line AWS support for Mission Cloud customers. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. You will ensure customers feel heard and hold AWS to a high standard while working as part of a global 24x7x365 team. Senior Cloud Support Engineers work four ten hour shifts a week or five eight hour shifts. This position is 100% remote. Responsibilities - Lead advance troubleshooting and provide guidance on AWS environments, ensuring optimal cloud performance and security for Mission Cloud customers through Mission’s support ticket platform - Independently manage and resolve complex customer-facing cases related to AWS Services and leverage AWS expertise to guide customers on how to troubleshoot, make changes to, or setup AWS resources - Act as a senior escalation point for AWS support and resolve cases in house, where possible, to provide an excellent customer experience - Advocate for customers when cases are escalated to AWS and help expedite and facilitate a positive resolution of the case - Lead root cause analysis for recurring customer issues, joining calls with customers on a frequent basis to assist in live troubleshooting and explanations of AWS services to expedite resolution of customer-submitted cases - Collaborate with internal teams, escalate issues, and leverage available resources to deliver a positive customer experience - Work a shift schedule to provide 24x7 support - Maintain knowledge of current AWS services - Provide an excellent customer experience in every customer interaction - Train and mentor junior engineers, building and iterating through existing technical documentation to further enable entry level engineers - Participate in interview process for new team members Requirements - Ability to manage AWS cloud workloads, especially EC2, RDS, VPC, and CloudWatch - Experience communicating directly with customers over phone and chat in English - Ability to be adaptable and think critically in customer situations - Knowledge of infrastructure and networking in AWS Services, with deep understanding of EC2 and VPC - Understanding of networks and website management, including IT infrastructure such as DNS, VPNs, SSL, Elastic Load Balancers, and CloudFront distributions - Understanding of web server applications and the administration of web application environments - Working knowledge of web server applications (Apache, nginx, Tomcat, IIS, or varnish) and administrating web application environments (LAMP, RoR, Java, or ASP.NET Core | Open-source web framework for .NET ) - Ability to understand and troubleshoot database issues for both RDS and NoSQL databases - Understand how to identify problematic queries using tools such as RDS performance insights - Ability to understand containerization solutions (infrastructure, pipelines, automation) using tools such as Docker (Dockerfiles, ECS, ECS Fargate) or Kubernetes (manifests, Helm and deployment tooling, KOPS, EKS, or Fargate) - Knowledge of technical customer support processes that include planning, coordinating, problem resolution, and documentation - Ability to work a flexible schedule, including nights, weekends, and holidays - Experience working as System Administrator (Linux and Windows) preferred - AWS SysOps Associate certification required and Solutions Architect - Professional Certification preferred Benefits - Major Medical Expenses Insurance – comprehensive national coverage with emergency care abroad - Life Insurance – protection including natural and accidental death, disability, and funeral assistance - Dental Plan – preventive care, cleanings, x-rays, and preferred rates for additional treatments - Vision Plan – free annual eye exam and discounts on prescription glasses and contact lenses - Funeral Assistance Services – support available for employees and family members - Grocery Voucher – monthly allowance to support your household needs - Savings Fund – 4% employer contribution to grow your savings faster - Vacation Benefits – vacation time accrues from your first day of employment (no waiting period) Commitment to Diversity and Inclusion We are committed to diversity and inclusion. We value every individual’s unique story, experience, and perspective. We aim to amplify the voices of our team members and our community to create a safe, empathetic, and inclusive environment where everyone can contribute to one’s authentic self. Mission Cloud makes every effort to ensure that all employees are compensated fairly regardless of gender, ethnicity, race, or past salary history. We understand that fair compensation practices establish that diversity, fair hiring processes, and fair pay are part of who we are as a company and maintain positive employee morale. We use market data to define salary ranges for each role and regularly review compensation adjustments as needed based on salary range updates. Mission Cloud is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Mission Cloud will consider qualified applicants with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. About Mission Cloud Mission Cloud is an Amazon Web Services (AWS) Premier Consulting Partner and MSP. Clients depend on us to expertly and securely architect, migrate, manage, and optimize their cloud environments. Mission Cloud’s team of AWS Certified Solutions Architects and DevOps Engineers are ready to help you harness the full power of the AWS cloud to transform your business and operations.

Job Title: Cloud Solution Architect – Functional (Dynamics 365 Finance & Operations) Job Description Technical Products and Services (TPS): We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.JOB SUMMARY We are seeking a Cloud Solution Architect – Functional with deep expertise in Dynamics 365 Finance & Operations (F&O), focused on backend finance processes. This role partners with customers and delivery teams to design scalable, compliant, and high‑quality finance solutions as part of ERP and finance transformation initiatives. Responsibilities - Architect and guide Dynamics 365 Finance solutions with strong emphasis on core finance backend processes (GL, AP, AR, Fixed Assets, Budgeting, Financial Reporting). - Act as a trusted advisor to finance stakeholders, translating business requirements into standard‑aligned F&O designs. - Provide functional governance across design, build, and go‑live using Microsoft best practices. - Guide partners on configuration vs. customization decisions and integration patterns. - Identify risks early and ensure finance solutions are scalable, compliant, and audit‑ready. Qualifications - Strong hands‑on experience with Dynamics 365 Finance (F&O) functional architecture. - Deep understanding of enterprise finance and accounting processes. - Experience with ERP implementations or finance transformation projects. - Ability to lead functional design discussions with senior finance stakeholders. Preferred - Dynamics 365 Finance / F&O Solution Architect or Functional Consultant certification. - Experience with global or multi‑entity finance implementations. - Familiarity with Power Platform and integrations supporting Finance. Pay Transparency The base salary range for this position is $120k-$130k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days. The deadline to apply for this position is 4/27/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: - English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf - Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/ At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. #WFH #LI-Remote Location: USA, KS, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

About GitHub GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations In this role you can work from Remote, United States Overview GitHub Actions powers automation for millions of developers worldwide, processing billions of CI/CD jobs monthly, from simple builds to complex deployment pipelines spanning multiple environments and platforms including macOS. Our team owns the macOS platform within Actions, working across cloud infrastructure, networking, security, and distributed systems to deliver a reliable and performant experience for developers. We’re looking for a hands-on Staff Software Engineer to set technical direction for the macOS platform, lead cross-team efforts to deliver durable platform capabilities, and raise the bar on scalability, reliability, and operational excellence at scale. You’ll identify the highest-leverage problems, drive alignment across stakeholders, and guide design and execution from early architecture through rollout and long-term operational ownership, including observability, incident response readiness, and continuous improvement. Responsibilities - Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services and become intimately familiar with the systems you build and take pride in writing maintainable code. - Provide technical leadership, mentorship, pairing opportunities, and code reviews to encourage the growth of others; support teams in producing extensible and maintainable code, ensuring integration with downstream dependencies and adherence to quality standards. - Own and advocate for the health and quality of the systems that the team builds, including participating in on-call for first responder rotations and live incidents. - Write architecture briefs and proposals and carry out code experiments. - Design and implement APIs to facilitate seamless integration between software components. - Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery. - Collaborate with cross-functional teams and partner with stakeholders and lead discussions for technical solutions, includindesign and cost considerations. - Create and guide others in 1) developing clear testing plans to assure solution quality, reliability, and performance; 2) defining success metrics; and 3) integrating customer feedback for continuous improvement; all while ensuring system architecture meets security and compliance standards. - Maintain executional and operational excellence within and potentially across teams/organizations. - Apply debugging tools and telemetry to verify assumptions, proactively resolve issues, and optimize code performance and maintainability. - Drive and support technical roadmap that aligns with product goals, ensuring that engineering efforts are strategically prioritized and incorporating the adoption of new technologies and methodologies where applicable. Qualifications Required Qualifications - 9+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python - OR Associate’s Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 8+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python - OR Bachelor's Degree in Computer Science or related field AND 7+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python - OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python. - OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 3+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python. - OR equivalent experience. - Willingness and ability to participate in a rotating on-call schedule, providing 24/7 coverage for 1 week every 2.5 months Preferred Qualifications: - Experience in one or more scripting languages (e.g., Bash, Python, or a similar language), technologies and software platforms, (e.g., Ruby, React, Go, Javascript/typescript, MySQL, cosmosDB, Elasticsearch), front-end frameworks (e.g., React.js), and / or telemetry dashboard (e.g., Datadog, Sentry, Azure Data Explorer). - Experience with cloud environments and/or Cloud Native Compute Foundation (CNCF) concepts. - Demonstrated experience with large-scale system architecture and design, particularly in cloud-based environments, with a strong understanding of distributed systems and microservices. - Experience building or operating CI/CD systems at scale. - Experience developing on MacOS or iOS platforms. - Experience working closely with product management, design, and other engineering teams to drive cross-functional projects and deliver high-quality products. Compensation Range The base salary range for this job is USD $140,400.00 - USD $372,300.00 /Yr. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub values - Customer-obsessed - Ship to learn - Growth mindset - Own the outcome - Better together - Diverse and inclusive Manager fundamentals - Model - Coach - Care Leadership principles - Create clarity - Generate energy - Deliver success Who We Are GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Trabaja en DaCodes! Somos una firma de expertos en software y transformación digital de alto impacto. Durante 10 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de casi 300 talentosos #DaCoders, incluyendo desarrolladores, arquitectos, diseñadores UX/UI, PMs, QA testers y más. Nuestro equipo colabora en proyectos con clientes en LATAM y Estados Unidos, logrando resultados sobresalientes. En DaCodes, tendrás la oportunidad de impulsar tu desarrollo profesional, trabajar en diversos proyectos dentro de distintas industrias, y contribuir al diseño, implementación y optimización de infraestructuras en la nube. Nuestros DaCoders tienen un gran impacto en el éxito de nuestro negocio y el de nuestros clientes. Serás el experto que participará en nuestros proyectos y tendrás acceso a startups disruptivas y marcas globales. ¿Te interesa? Buscamos un Backend Engineer con fuerte enfoque en AWS, capaz de diseñar, construir y operar servicios en producción, entendiendo no solo el desarrollo de backend, sino también cómo ejecutar sistemas reales en la nube. Este rol está orientado a perfiles que puedan moverse entre desarrollo e infraestructura, participando en decisiones prácticas sobre arquitectura, despliegue y operación en entornos cloud. No es un rol enfocado en frontend ni en teoría de arquitectura, sino en la ejecución real de sistemas en AWS, incluyendo cómo se estructuran, despliegan, escalan y aseguran en producción.