Role Description Our synergetic Ethos IT Team is growing and seeking a full-time IT Systems Administration Lead (REMOTE) to provide technical leadership across IT infrastructure, systems, and engineering operations. This role is responsible for overseeing Tier 3 systems administration, driving infrastructure strategy, and ensuring alignment across engineering, service desk, and security functions to support business operations. Key Responsibilities - Technical Leadership: Lead Tier 3 systems administration and engineering efforts, providing guidance and direction to the team. - Infrastructure Strategy: Own and execute strategy for AWS, Microsoft 365, and core systems infrastructure. - Escalation Management: Oversee prioritization and resolution of complex technical issues. - Standardization & Best Practices: Establish and enforce system configurations, documentation, and engineering standards. - Cross-Functional Collaboration: Partner with Service Desk and Security teams to improve processes, service delivery, and compliance. - Security & Compliance: Support implementation of controls, risk mitigation, and compliance requirements. - Technical Advisory: Serve as a key advisor to IT leadership and drive execution of technical initiatives. Qualifications - A Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Relevant experience may be a substitute for formal education. - Minimum of 5+ years of progressive, hands-on experience in systems administration and infrastructure engineering (required). - Strong AWS administration experience, including EC2, S3, IAM, VPC, and CloudWatch (required). - Proven leadership experience in a senior, lead, or architect-level infrastructure role. - Relevant Microsoft or AWS certifications (strongly preferred). Working Conditions - This role is 100% remote and requires working hours between 8:00AM to 5:00PM EST or CST. - There might be occasional exposure to overtime or working more than 8 hours in a day due to project demands.

Role Description The Workday System Administrator serves as the overall system owner for the organization’s Workday platform, responsible for ensuring system integrity, security, availability, and performance. This role operates in close partnership with the HRIS team, who manage stakeholder engagement and functional configuration, while this position focuses on the technical backbone of Workday. This individual plays a critical role in managing integrations, overseeing security administration, supporting system releases, and ensuring the platform operates efficiently and securely across all modules. Responsibilities - Platform Ownership & Operations - Serve as the primary owner of the Workday system, ensuring overall system health, stability, and performance. - Monitor system availability, troubleshoot issues, and coordinate resolution of system outages or disruptions. - Maintain system governance standards, documentation, and audit readiness. - Integrations - Own and manage all Workday integrations (inbound/outbound), including monitoring, troubleshooting, and optimization. - Partner with internal IT teams and third-party vendors to ensure integration reliability and data integrity. - Maintain integration documentation and data flow diagrams. - Security & Governance - Design, implement, and maintain Workday security framework (roles, domains, business process security policies). - Conduct regular security audits and access reviews. - Partner with TechOps and Security teams to ensure secure authentication, authorization, and access lifecycle management. - Change Control, Documentation & Support - Partner with internal stakeholders to execute formal change control processes for integrations, security updates, and system-level changes, including impact assessment, testing, approval, and deployment. - Establish and maintain post-go-live technical support processes, including incident management, escalation paths, and operational runbooks. - Adhere to defined SLAs for Workday-related support and provide regular reporting on service desk performance, trends, and resolution metrics using Jira. - Create and maintain technical documentation as required byproduct of all work, ensuring integrations, configurations, and operational procedures are clearly documented and kept current. - Lead weekly Workday sync meetings with Finance and HRIS. - Release Management & Feature Enablement - Partner with HRIS to evaluate, plan, and deploy Workday bi-annual releases and feature updates. - Develop and publish clear, user-friendly release notes. - Partnership with HRIS - Collaborate closely with HRIS to align priorities, system enhancements, and roadmap planning. - Provide technical guidance on feasibility, system impacts, and best practices. - Support HRIS during configuration changes by ensuring alignment with system architecture and standards. Qualifications - 4–5+ years of experience supporting Workday in a technical or IT systems administration role. - Hands-on experience with Workday integrations, including Core Connectors, EIBs, and REST/SOAP APIs. - Experience with tenant management, release coordination, and Workday security administration. - Proven ability to operate independently, manage competing priorities, and drive work to completion. - Experience working with third-party implementation or support partners. - Working knowledge of enterprise SSO and identity/access management practices. Preferred Qualifications - Direct experience as a technical contributor on Workday implementation. - Workday Pro Certification (Integration and/or Security). - Experience building operational processes within maturing or newly formed teams. - Familiarity with Agile or hybrid delivery models using Jira and Confluence. Requirements - This role reports to the Senior Manager, Business Applications (IT) and partners closely with HR, Finance, and external implementation consulting teams. - The annual base salary for this position ranges from $82,500 - $110,000. - This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. - The Company offers a full range of benefits, including medical, dental, and 401k. Benefits - Fun, fast-paced environment with lots of room for growth. - Commitment to diversity, ensuring everyone has a complete sense of belonging. - Guiding principles: Take Ownership, Be Open, Stay Curious, Work as One. Equal Opportunities Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This posting is open for U.S.-based candidates who currently reside in the following states: CA, CO, FL, GA, IL, MD, MN, NC, NY, OH, OK, PA, TN, TX, VA, WA, WV. For Court Runner opportunities, candidates may also reside in: AZ, DE, KY, MI, NH, NV.

• Install, configure, patch and deploy RHEL servers and systems, ensuring they meet organizational requirements. • Manage user accounts, permissions, ensuring proper user access controls. • Manage network infrastructure, hardware capabilities, testing protocols, and software development. • Implement and maintain robust security measures, including firewalls, access controls, and intrusion detection/prevention systems. • Implement and maintain backup and disaster recovery procedures to protect critical data and systems. • Install, update, and manage software packages, ensuring system stability and security. • Create and maintain technical documentation, including operating instructions, user guides, and installation instructions. • Provide feedback, document workflow deficiencies, and identify process improvements. • Maintain scripts for simple repetitive system administrative tasks. • Perform system installations, operating system patching, and maintenance, ensuring compliance with VA security guidelines. • Troubleshoot, diagnose, and resolve system issues, providing timely and effective solutions. • Implement automation using tools like Ansible to streamline repetitive tasks and improve efficiency.

• Administer and operate assigned Quality IT Systems according to the applicable processes, ensuring availability, performance and compliance • Perform user and role management, system maintenance and supports in system configuration & validation activities • Support release and upgrade activities in coordination with the Quality IT System Owner • Monitor system operation and ensure incident resolution in line with IT Service Management processes • Collaborate closely with Business Owners and Business Administrators to support business processes in alignment with the Quality IT System Owner • Translate approved business and system owner requirements into system configurations and operational setups • Provide expert system support for Quality and Regulatory Affairs users • Support compliance of Quality IT Systems with applicable GxP regulations and internal standards • Contribute to validation and change documentation (e.g. risk assessments, testing support) • Ensure systems remain inspection ready and compliant with the applicable regulations (e.g. data integrity, GxP, GDPR, etc.) • Support audits and inspections together with Quality IT System Owner and Quality stakeholders • Handle incidents, service requests and changes for Quality IT Systems • Support root cause analysis and corrective actions related to system issues • Ensure proper documentation and traceability of changes and system activities • Identify opportunities for operational improvements and system optimization • Support the implementation of best practices for Quality IT Systems administration • Stay up to date with the supported system’s capabilities to advance system evolution and usability