By Light Professional IT Services

• Provide overall technical leadership and architectural governance for the application maintenance and modernization program • Serve as the principal technical authority across all project teams • Establish and maintain enterprise architecture standards • Guide the modernization strategy from legacy on-premise systems to AWS cloud services • Ensure technical decisions align with both immediate operational needs and long-term strategic objectives • Collaborate closely with government technical leads • Review and approve major architectural decisions • Oversee technical risk management • Ensure that all solutions comply with federal security requirements and GSA enterprise architecture standards while optimizing for performance, scalability, and cost-effectiveness

• Serve as the primary agile methodology expert and coach across all project teams • Ensure consistent implementation of Scrum practices • Drive continuous improvement in agile delivery • Establish and maintain the program's agile framework • Mentor team-level scrum masters • Facilitate program-level ceremonies • Work closely with government stakeholders to ensure agile practices support mission objectives and deliver measurable value

• Monitor security events, alerts, dashboards, and operational queues within SIEM, IDS/IPS, and cloud security platforms • Respond to operational tickets, incidents, and service requests within established SLA response timelines • Ensure ticket updates, escalations, documentation, and resolution activities comply with contractual SLA requirements • Perform initial triage and classification of cybersecurity and operational alerts • Escalate incidents in accordance with operational severity classifications and response procedures • Assist with incident investigation, event enrichment, and evidence collection activities • Support ticket management, workflow tracking, and operational documentation within JIRA or equivalent ITSM platforms • Monitor endpoint, network, cloud, and infrastructure telemetry for indicators of compromise or operational degradation • Support vulnerability management activities, including Nessus scan review and remediation tracking • Monitor and support security operations within AWS and Microsoft Azure cloud environments • Support Appgate Secure Access and Zero Trust access monitoring activities • Assist with Splunk dashboard monitoring, search analysis, correlation review, and alert validation • Support operational reporting, metrics collection, SLA tracking, and audit readiness activities • Maintain situational awareness across connected, degraded, and disconnected operational environments • Follow established cybersecurity procedures, change control processes, escalation paths, and operational playbooks • Participate in shift turnover briefings and operational status reporting • Support coordination activities between NOC, CSOC, engineering, cloud operations, and field support personnel • Maintain operational logs, incident records, and audit documentation

• Lead UX‑focused project management for SSO modernization, ensuring user flows, onboarding experiences, and authentication journeys are optimized and consistent. • Partner with VA stakeholders, product owners, and technical leads to translate ICAM requirements into clear UX artifacts (journey maps, wireframes, prototypes, acceptance criteria). • Coordinate cross‑functional teams to deliver UX improvements across Entra ID (SSOi) and Okta (SSOe) integrations. • Manage timelines, risks, dependencies, and deliverables for UX‑related SSO initiatives. • Ensure UX recommendations align with Zero Trust, NIST 800‑63, and VA ICAM standards. • Support change management, communication, and training materials for improved user experience. • Provide executive‑ready reporting, dashboards, and briefings on UX progress and SSO adoption metrics.

• Install, configure, patch and deploy RHEL servers and systems, ensuring they meet organizational requirements. • Manage user accounts, permissions, ensuring proper user access controls. • Manage network infrastructure, hardware capabilities, testing protocols, and software development. • Implement and maintain robust security measures, including firewalls, access controls, and intrusion detection/prevention systems. • Implement and maintain backup and disaster recovery procedures to protect critical data and systems. • Install, update, and manage software packages, ensuring system stability and security. • Create and maintain technical documentation, including operating instructions, user guides, and installation instructions. • Provide feedback, document workflow deficiencies, and identify process improvements. • Maintain scripts for simple repetitive system administrative tasks. • Perform system installations, operating system patching, and maintenance, ensuring compliance with VA security guidelines. • Troubleshoot, diagnose, and resolve system issues, providing timely and effective solutions. • Implement automation using tools like Ansible to streamline repetitive tasks and improve efficiency.

• Must possess a deep institutional understanding of and technical direction of the United States Special Operations community, while communicating By Light’s value proposition to those customers • Establish and maintain strong relationships with key SOF customers, with emphasis on SOCOM and its service components • Maintain and execute customer call plans • Translate customer intelligence into compelling solutions • Gather, assess, and validation of customer requirements, issues, and risks • Develop value propositions and identify/develop early win strategies • Develop and execute capture plans • Drive all aspects of an opportunity from Identified to Proposal phases • Collaborate with Account Leads, Project Managers, and SMEs from across the company to bring the full company depth and breadth forward to win • Plan and participate in opportunity activities, to include white papers, RFIs, sources sought, workshops, industry events, opportunity gate reviews, black hat sessions, collaboration sessions, and proposal color team reviews • Leadership skills to develop, organize and execute significant account planning, capture, and opportunity execution activities, including building industry teams, assessing win probability, ensuring execution of customer call plans to shape acquisitions in order to respond to and win business with new and existing customers • Demonstrable understanding of the Government Acquisition process and typical contract types

• Assist in the design and development of a large-scale distributed simulation system using an existing simulation framework. • Collaboratively define interfaces between this system and military C2 systems and other simulations. • Develop and maintain system software architecture. • Design detailed interfaces between incrementally developed components. • Execute full lifecycle software development to include software requirements analysis, software design, software implementation, software integration and test, and system documentation. • Lead system-level design efforts • Design and implement component interfaces • Coordinate with developers of interoperating systems on interface requirements • Ensure system interoperability with current and developing simulation federations • Document and communicate system design • Identify and document development work (user stories) executable within the Agile sprint timeframe • Design, code and debug applications in various software languages using object-oriented design where appropriate • Understand and adhere to project schedules and stay within established budgets. • Comply with program processes for software development and configuration management. This includes meaningful participation in Agile development process events such as scrums and sprint reviews • Operate in a collaborative team composed of contractor and Government personnel

• Reports directly to the Task Order Manager • Providing Project Management support, to include developing and maintaining integrated master schedules • Creating and submitting program related documentation • Preparing and presenting briefings • Providing full conference/meeting support • Preparing senior level strategic briefings and metrics as required by the Government • Supporting all aspects of the development and implementation of IT services projects • Providing analysis and recommendations in support of the resolution of IT-related problems; executing the recommendations as directed by the client • Aiding in the coordination of activities and documents to ensure alignment with plans and directives for delivery of IT solutions • Overall daily responsibility for the delivery of all work products and services on this program • Manages the operational aspects of ongoing projects and serves as liaison between project management, planning and project team • Oversees the status of projects and budgets; manages schedules and prepares status reports • Monitors the assessment of project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives • Ensures the development of mechanisms for monitoring project progress and for intervention and problem solving with project managers, project team and clients • Ensures production schedules are met or exceeded • Ensures engineering & technical resources are used effectively and appropriately • Coordinates resolution of deliverable-related problems • Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services and deliverables • Prioritize efforts to ensure successful client outcome • Uses strong planning and organizational skills to ensure timely completion of all milestones and efforts with minimal client disruption • Provides proactive and responsive customer focused leadership, reaching back to corporate resources to mitigate risks and resolve any issues that may arise

• Lead and manage a multidisciplinary team of operations, support engineers, and administrators responsible for the IAM system’s availability, performance, and security. • Ensure the ongoing health and operational status of the IAM system, maintaining high availability, performance monitoring, and reliability. • Oversee incident response, root cause analysis, and problem resolution to minimize service disruptions and downtime. • Collaborate closely with the Site Reliability Engineering (SRE) team to implement reliability improvement strategies, monitoring solutions, and automation processes to enhance system uptime and performance. • Develop and optimize Standard Operating Procedures (SOPs) for the deployment, configuration, monitoring, and management of IAM resources. • Work with agency stakeholders to maintain and improve processes around user access, identity lifecycle management, and compliance. • Coordinate the implementation of new IAM features and upgrades in a manner that aligns with system reliability and security best practices. • Collaborate with security teams to ensure IAM systems adhere to all security requirements, including periodic vulnerability assessments, logging, and auditing. • Drive continuous improvement through automation, monitoring, and proactive issue identification to ensure system scalability and cost-effectiveness. • Ensure compliance with disaster recovery and business continuity requirements, including executing regular failover testing and recovery plans. • Monitor key performance indicators (KPIs) to measure and improve system uptime and service levels.

• Perform Lan/WLAN network design, development, installation/configuration, packaging, testing, implementing, and Tier 3 level troubleshooting of multi-vendor network-related equipment in support of government solutions. • Participate in capturing and analyzing technical requirements; documenting detailed system designs, implementation plans, and operations guides of network systems. • Participate in both project and operational meetings; providing Tier 3 level support utilizing change control processes. • Serve as a reach-back to field engineering teams supporting a variety of infrastructure projects. • Responsible for the research and development of existing and new wireless technologies used to optimize and maintain DOD, commercial and corporate networks. • Design, configuration, implementation, testing and troubleshooting of Wireless and LAN components and networks. • Work with 3rd party and internal departments in integrating wireless equipment with current WAN and security infrastructure. • Optimize LAN/WLAN network performance while fulfilling security requirements for user/device authentication, encryption and intrusion detection, i.e. 802.1x RADIUS Authentication using EAP-TLS. • Responsible for installation, configuration, troubleshooting, and modification of network hardware and software. • Provide tier 3 support with LAN/WLAN networks, client devices, including hand-held devices and associated LAN and WAN connectivity. • Document installed networks, to include systems design, operations and implementations guides, Visio design drawings, etc. • Maintain the security and integrity of all wireless hardware and software.