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Transforming the lives of our most vulnerable populations with affordable VIP care
Growth Consultant
Location
United States
Posted
135 days ago
Salary
$17 - $24 / hour
Seniority
Junior
Job Description
Growth Consultant
ChenMed
• Engage prospective and current members through inbound/outbound calls • Own and execute assigned acquisition, retention, and recovery campaigns • Maintain accurate documentation in Salesforce • Actively participate in team discussions for process improvement • Deliver consistent, professional interactions by following established workflows • Support campaign pilots and strategic initiatives • Meet or exceed defined performance metrics
Job Requirements
- High School Diploma or GED required
- Minimum of one (1) year of successful sales or customer service experience
- Experience working with seniors a plus
- Proficiency in MS Office Suite
- Familiarity with Medicare Advantage basics
- Knowledge of HIPAA compliance and healthcare privacy regulations
- Able and willing to travel up to 25% of the time for local, regional, or national team meetings.
- Spoken and written fluency in English; bilingual a plus
Benefits
- Comprehensive benefits
- Career development and advancement opportunities
- Work-life balance
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