Legal Ops Manager Location Remote - US Employment Type Full time Location Type Remote Department Legal Compensation Manager$160K – $230K • Offers Equity The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. OverviewApplication About the Job: I’m Kelly, Senior Legal Counsel at Ashby. I joined recently as our first dedicated legal hire and I’m now building the legal team to support our next phase of growth. After 12 years building and scaling in-house legal teams, I joined Ashby for its ambition, product vision, and exceptional talent across the company. The team is full of smart, low-ego, high-ownership operators and the leadership team is decisive in balancing speed with long-term growth. Ashby is in a rapid growth phase (growing ~130% YoY and adding ~500 customers per quarter), and our legal function is at an inflection point. We’ve established our first in-house legal presence and are actively expanding with hires across commercial and product/privacy. The next critical step is hiring our first Legal Operations Manager to build the operational infrastructure for the legal function: the systems, processes, data, and relationships that enable us to scale efficiently and make better decisions as we scale. This is a highly impactful, builder role. You will be responsible for designing and implementing the systems, processes, and tools that underpin how legal works at Ashby - from the legal inbox, contract workflows and intake processes to cross-functional tooling and exploring AI opportunities. You will partner closely with myself and our Commercial Counsel to bring contracting in-house, lead the evaluation and implementation of intake and contract workflow and management tooling (which may range from workflow automation to full CLM), and work directly with Sales on enablement and adoption. You will also work cross-functionally with teams like Sales, Security, Product, IT, and RevOps to design scalable, tech-enabled solutions. This includes evaluating and implementing new tools, improving workflows, and exploring how AI and agentic systems can meaningfully improve how legal operates and how other teams engage with the legal team. This role is central to unlocking leverage for the entire legal team and enabling Ashby through this exciting growth phase. If you are excited about building from zero, thrive in high-growth environments, and enjoy turning ambiguity into scalable systems, I’d love to meet you. Responsibilities - Build and own Ashby’s legal operations function from the ground up, including systems, processes, and tooling. - Partner with Commercial Counsel to bring commercial contracting fully in-house, reducing reliance on external counsel and improving speed and consistency. - Lead the evaluation, selection, implementation, and ongoing management of contract workflow and management tooling (e.g. workflow automation or CLM). - Partner closely with Sales and RevOps to support contract tooling rollout, drive adoption, and deliver enablement (playbooks, workflows, training). - Design and implement a centralized legal intake function (e.g., legal inbox, ticketing system), improving visibility, prioritization, and response times. - Identify and implement opportunities to leverage AI and emerging technologies to improve legal workflows, including experimentation with agentic tools and optimization of internal AI usage. - Establish and maintain contract templates, version control, and documentation to ensure consistency and scalability. - Build and maintain a centralized legal knowledge base, including playbooks, FAQs, and self-service resources that reduce repetitive inquiries from business teams. - Collaborate cross-functionally with teams such as Security, Product, IT, and Finance to implement scalable legal and compliance workflows (e.g., security questionnaires, procurement tools, incident management). - Own and continuously optimize the legal tech stack, including integrations with tools like CPQ and procurement platforms (e.g., Zip), and identify opportunities to adopt new tooling as the function matures. - Support broader legal and company initiatives as needed, including fundraising or M&A data room management, compliance workflows, and cross-functional projects. - Manage vendor and external counsel operations, including billing, budgeting, and performance tracking. - Build reporting and dashboards to provide visibility into legal metrics (e.g., contract turnaround time, volume, bottlenecks). Qualifications - 5+ years of experience in legal operations with at least 2 years’ experience working in legal operations within a high-growth technology company or startup. You have built or materially scaled legal operations infrastructure before, not just maintained it. - Participation in relevant legal ops communities is a plus. - Demonstrated experience evaluating, implementing and managing legal technology (e.g., CLM/workflow automation, intake/ticketing systems, contract repositories). - Experience evaluating, implementing and experimenting with AI tools in legal or operational workflows. - Strong understanding of commercial contracting workflows and the needs of GTM teams. - Experience working cross-functionally with teams like Sales, RevOps, Security, Product, or Finance. - Highly organized with strong project management skills - able to drive multiple initiatives simultaneously and bring structure to ambiguity. - Strong analytical mindset with the ability to identify inefficiencies and design scalable solutions. - Excellent communication skills - able to translate legal and operational concepts into clear, actionable processes. - High ownership and execution focus - you don’t just design systems, you implement and iterate on them. You should apply if: - You’re a systems thinker - you don’t just see a tool, but instead you see an ecosystem that interconnects with other teams. You stay current on legal tech and are excited by the white space available for you to build a best in class legal operations tool stack from scratch. - You possess strong project management skills. You will be running vendor evaluations, negotiations, implementations and keeping your stakeholders informed at every step of the process. - You understand how lawyers work and how legal technology can accelerate both the legal team and the business teams we support. You build strong cross-functional relationships with RevOps, sales, security and IT, and you take the time to understand their existing tech stacks and workflows so that legal tooling integrates with, rather than disrupts, how those teams already operate. - You are proactive and can ruthlessly prioritize. You can easily spot areas of improvement across the legal process and operations and can work with cross-functional teams on education and process improvements. - You're comfortable with ambiguity and excited by Ashby’s stage of growth. You’ll help building processes and systems from the ground up. You shouldn’t apply if: - You prefer highly structured environments with established playbooks already in place. We're building those now - and you'll help shape them - but if you need that structure from day one, this isn't the right fit. - You default to replicating what you’ve done before rather than evaluating from first principles. At Ashby, one of our Operating Principles is to think from first principles and we constantly assess the best available technology and approaches that can improve our legal operations. - You're not comfortable working directly with GTM teams and business stakeholders. - You prefer to advise rather than execute. This role requires rolling up your sleeves and doing the work, not just flagging issues. - You prefer an in-office environment. This is a remote role and is best-suited for self-starters who excel in an independent setting. - You’re uncomfortable with change. We are a rapidly growing team and company, and the ability to stay flexible and thrive amid change is key to success here.

• Lead the end-to-end delivery of Icertis platform and Vera AI implementations for enterprise clients across industries and geographies. • Define program vision, success criteria, delivery models, and multi-phase roadmaps aligned to customer transformation objectives. • Oversee project planning, estimation, risk management, release management, and client acceptance for complex, multi-country deployments. • Manage program budgets, KPIs, and performance metrics ensuring profitability and customer satisfaction. • Act as the senior point of contact for client executives, sponsors, program and project managers (PMO, Legal, Procurement, IT, Finance, and Sales organizations). • Facilitate daily, weekly, steering committee meetings, executive reviews, and cross-functional discussions internally and with clients to align business goals with delivery execution. • Cultivate trusted relationships across customer leadership teams and Icertis internal stakeholders. • Champion adoption of Icertis Vera features and GenAI capabilities (e.g., contract analysis, clause suggestion, summarization, and workflow intelligence). • Guide customers in identifying realistic GenAI use cases and managing change across enterprise SaaS ecosystems. • Collaborate with Product and Engineering teams to provide structured field feedback and influence product evolution. • Partner closely with Solution Architects, Business Analysts, and Technical Configuration Teams across global delivery models (onsite and offshore). • Drive alignment across hybrid teams and ensure milestones, dependencies, and deliverables are met with transparency and accountability. • Mentor and coach Engagement Leads, Project Managers, and Business Analysts to strengthen program delivery excellence. • Create and maintain project, program dashboards, status reports, and executive summaries for senior internal and customer stakeholders. • Implement governance processes consistent with Professional Services best practices, enabling consistent delivery quality and risk mitigation. • Represent Icertis in strategic delivery forums, program audits, and post-implementation reviews.

We are seeking a Senior R&D Manager to lead research and development initiatives within a dynamic organization. The successful candidate will be responsible for driving innovation, overseeing project execution, and managing cross-functional teams to deliver impactful R&D results. This is an exciting opportunity to shape the future of the company's product portfolio and contribute to its long-term success. Key Responsibilities: - Lead and manage the R&D team to develop new products and improve existing technologies - Oversee all phases of the R&D project lifecycle including concept development, testing, and commercialization - Collaborate with cross-functional departments such as engineering, manufacturing, and marketing to align R&D efforts with business goals - Identify emerging technologies and trends to inform innovation strategies - Manage project budgets, timelines, and resource allocation effectively - Ensure compliance with relevant regulations and quality standards - Mentor and develop R&D staff to foster a high-performance culture

Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) The Program Manager, Learning Experience Design will create and continuously improve learning programs using an array of educational approaches. These approaches include development of blended learning, including e-Learning, instructor lead training/virtual instructor lead training, microlearning, and multimedia assets. This role is a balance of learning experience design and content creation. Job Functions: - Apply human-centered design and instructional design methodologies to design and develop advanced multi-modal learning experiences, including simulation, gamification, live action video, instructor-led/virtual instructor-led, blended, and social learning. - Research, curate, and/or adapt existing content assets to incorporate into learning journeys and blended programs. - Maintain, evaluate, and iterate on existing learning solutions to ensure content and learner experience are current, relevant, and engaging. - Develop ongoing support and updates to the training materials. - Create and maintain a library of global, dynamic training content spanning across multiple modalities and the entire Learner’s Journey. - Collaborate with the Learning Technology Solutions Team on the development of innovative ideas, processes and practices that will improve learner outcomes. - Partner with SMEs to understand program goals and define the learning solution that will make their programs successful. - Use Agile methodology to manage projects, balancing a high-volume of work in a fast-paced environment. - Create initial learning experience conceptual designs that meet business outcomes and appropriately take advantage of a wide range of enablement options that include: learning assets, knowledge management, certification, learning boards / collections, social learning, etc. - Provides technologically innovative, engaging, and instructionally sound learning deliverables for customers while partnering with other team members to ensure the most effective and engaging learning. - Drive innovation and efficiency in the design and development of modern learning experiences that drive behavior change through immersive, engaging experiences and preparing the content for deployment. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Employment Qualifications: Required Minimum Education - Bachelor's degree - Instructional Design, Communications, Education, Human Resource Management, Organizational Communication Preferred Education - Masters - Instructional Design, Communications, Education, Human Resource Management, Organizational Communication Minimum Years and Type of Experience Required: Minimum of 5 years’ experience in learning/education/human resources. Minimum Years and Type of Experience Preferred: Strong verbal and written communication skills, well-developed interpersonal skills, highly organized, with the ability to adapt quickly to changing priorities, effective prioritizing and time management skills. Proficiency in Microsoft Word, PowerPoint and Excel. Proven ability on office computer systems, including Internet, email and database systems. Ability to maintain highly confidential information. Proficiency in Articulate Storyline 360 program. Skills: Functional (Hard) Skill Items – Required - Instructional Design; Adult Learning Theory; Project Management; Research; Analytical; Reporting; Writing Skills; Oral Comprehension Interpersonal (Soft) Skill Items – Required - Service Orientation; Strategic Thinking; Active listening; Interpersonal Skills, Communication; Problem Solving; Critical thinking; Organization; Persuasion; Detail Oriented; Time Management Bon Secours Mercy Health is an equal opportunity employer. As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: SS Human Resources - Culture & Talent It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.