Engineering Manager This isn't a coordination role. It's a people-first, delivery-accountable, technically credible leadership position at the heart of one of the most genuinely interesting engineering transformations in hospitality tech. You'll lead a team of 5–10 engineers through a live monolith-to-microservices migration, a frontend re-platform, and the shift to AI-first engineering — where 50–70% of code is already AI-generated and the management job has fundamentally changed as a result. What Makes Us Different? Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about. What You'll Be Doing - You'll lead the people: running structured weekly 1:1s focused on growth and wellbeing, owning the full performance cycle, building hiring pipelines from scratch, and creating the psychological safety that lets engineers do their best work — including raising problems early and challenging assumptions, including yours. - You'll own delivery: sprint planning, backlog refinement, roadmap trade-offs with your Product Manager, and the discipline to surface scope and timeline risks before they become surprises — you're a co-owner of the roadmap, not an executor of someone else's plan. - You'll drive technical health: partnering with your Tech Lead on architectural direction, championing observability, documentation, and quality standards, and ensuring the team balances feature delivery with the technical investment that makes them faster over time. - You'll lead through transformation: supporting your team through the monolith-to-microservices migration, the BLAST frontend platform shift, and the move to a generate-and-review engineering model — coaching engineers to evolve their craft as AI changes what great engineering looks like. - You'll build team culture: designing sustainable on-call rotations, managing capacity with care, developing engineers at every seniority level, and modelling the work-life balance you want your team to have. - You'll contribute to the wider org: shaping hiring standards, participating in engineering guilds, partnering with Product, Design, QE, and DevOps, and representing your team's perspective in quarterly planning and cross-functional forums. What We're Looking For You may be a good fit if you have: - 3+ years managing engineering teams of 5 or more, with a track record of hiring, developing, and retaining engineers in a high-growth environment - Experience building hiring pipelines from scratch — role profiles, structured interviews, offer negotiation, and intentional onboarding - Demonstrated career development impact: you can speak concretely about engineers you've grown from mid to senior, or senior to staff - Performance management experience including difficult feedback, written reviews, and PIPs - Strong software engineering background — you've written production code and can hold a genuine conversation about systems design, API design, and data modelling trade-offs - Working understanding of distributed systems, microservices, event-driven patterns, and CI/CD - Remote-first leadership experience: you've built real trust and cohesion across timezones without geographic proximity - A clear point of view on what engineering management means in an AI-first organisation — what changes about coaching, metrics, code review, and quality when 50–70% of code is AI-generated - Experience working with or alongside teams using AI coding tools (Claude Code, GitHub Copilot, Cursor, or equivalent) Strong candidates may also have: - Familiarity with legacy modernisation — monolith decomposition, migration strategies, delivering features while re-platforming underneath - Experience with revenue management, dynamic pricing, or B2B SaaS for enterprise hospitality - Hands-on knowledge of our stack: Java/Spring Boot, TypeScript/React, Next.js, GraphQL, MongoDB, AWS - Exposure to ML or data-intensive systems: real-time analytics, pricing optimisation, low-latency data processing Why Duetto? - You'll be managing at the frontier of AI-first engineering. With 50–70% of code AI-generated and custom agents and agentic workflows already in production, this is a rare opportunity to define what great engineering management looks like when code generation is no longer the bottleneck. - The transformation is real and consequential. Live monolith decomposition, a frontend re-platform, and an AI-first shift — all simultaneously. These are the moments that define engineering careers and management reputations. - Clear growth path. EM → Senior EM → Director of Engineering. Duetto promotes from within and takes management seriously as a discipline, not a consolation prize for engineers who stopped coding. - The work matters. Your teams build systems that process real-time pricing decisions for global hotel brands. It's visible, high-stakes, and genuinely interesting. - Benefits worth having. Equity participation, comprehensive health, dental and vision coverage, home office stipend, generous PTO, and a learning and development budget. The Details - Location: Croatia - Work model: Remote, distributed across EMEA and Americas timezones - Reports to: Director of Engineering / VP of Engineering - Direct reports: 5–10 engineers (1–2 teams) Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Sound like you? You don't need to have done everything on this list. If you're a people-first leader who's technically credible, genuinely curious about AI-augmented engineering, and energised by the idea of leading teams through real transformation — we'd love to hear from you. #LI-REMOTE

• Lead, mentor, and grow the engineering team, fostering a culture of collaboration, accountability, and technical excellence. • Own the technical roadmap for the assigned product suite, aligning engineering strategy with product vision and long-term business goals. • Drive modernization efforts, guiding the team as we evolve legacy systems into scalable, maintainable, next-generation architectures. • Provide technical oversight across the stack, ensuring high-quality design decisions, consistent patterns, and strong engineering fundamentals. • Champion AI-assisted development, helping the team adopt agentic tools for code generation, refactoring, testing, and workflow automation. • Partner closely with product and design, translating requirements into actionable engineering plans and ensuring smooth, iterative delivery. • Coordinate cross-team integrations with our Student Information System, Admissions, Fundraising, and other platform areas. • Improve engineering processes, including CI/CD, code review practices, documentation standards, and developer experience. • Guide technical discovery and risk assessment, ensuring the team makes informed decisions and delivers predictable outcomes. • Represent the engineering team in planning, prioritization, and cross-functional leadership discussions. • Support integrations with third-party systems commonly used by private K-12 schools.

Support the Associate VP in managing a major fundraising campaign, oversee volunteer coordination, assist with event logistics, and ensure effective communication with donors and team members throughout the event planning process.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. As a global leader in Collaborative Work Management and with a market cap of $10bn, we’re scaling our EMEA engineering presence rapidly and are on a strong growth trajectory to 80+ engineers in 2026. You will report to an Engineering Director You Will: - Lead and grow a high-performing engineering team responsible for Enterprise Audit capabilities (e.g., audit trail, admin activity tracking, audit log APIs/exports, retention policies, and audit experiences). - Define and drive the Enterprise Audit roadmap in partnership with Product, Security, Compliance, and other engineering teams—balancing customer value, compliance requirements, and platform sustainability. - Own architecture and delivery of highly reliable, secure, and scalable audit systems, including event capture, processing, storage, and query/reporting at enterprise scale. - Build audit as a platform capability with strong guarantees (integrity, durability, tamper resistance, and clear schemas), enabling other teams to emit and consume auditable events consistently. - Embed security and privacy into everything (least privilege, encryption, defensible access patterns, data minimization, and clear retention/deletion behaviors). - Establish operational excellence: SLIs/SLOs, monitoring, incident response, capacity planning, and on-call health for audit services. - Coach and develop engineers and leads, creating a strong culture of ownership, high-quality delivery, and continuous improvement. - Communicate clearly and proactively with stakeholders and leadership on progress, tradeoffs, risks, and outcomes. What You Will Achieve in Your First 360 Days - First 30 days: Understand current audit capabilities, event sources, data flows, and customer requirements; build strong relationships with Security/Compliance and key partner teams. - 60–90 days: Clarify the technical and product roadmap, improve team execution, and introduce/strengthen best practices for audit event quality, reliability, and operational readiness. - 6 months: Deliver meaningful enterprise audit improvements (e.g., expanded coverage of auditable actions, improved exportability, stronger retention controls, or better performance at scale) with measurable customer and operational impact. - 360 days: Establish a durable Enterprise Audit foundation—scalable, secure, and extensible—positioning Smartsheet as a trusted platform for regulated and security-conscious enterprises. You Have - 10+ years in software development, including experience building distributed systems and production services at scale. - 5+ years managing engineering teams with a strong track record of coaching, delivery, and talent development. - Experience designing systems that emphasize data integrity, traceability, and reliability (audit/logging, compliance platforms, security telemetry, billing/ledger-like systems, etc.). - Strong understanding of security fundamentals (authN/authZ, RBAC, encryption, secure-by-design practices) and how they apply to enterprise audit requirements. - Proven ability to partner cross-functionally, align priorities, and deliver through ambiguity. - Strong Agile delivery habits and a pragmatic approach to balancing speed, quality, and long-term maintainability. - Legally eligible to work in Bulgaria on an ongoing basis. - Fluency in English is required. Why Should You Join Us? - Lead a mission-critical capability that directly supports Enterprise trust, governance, and compliance. - Build foundational platform services used across product areas and relied on by our largest customers. - Influence technical direction and team culture in a high-growth engineering organization. - Work in a supportive, inclusive environment where your voice and leadership make a visible impact. Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote