Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. The Human Resources Business Partner will serve as a strategic business partner to organizational leadership and employees in designated business units. They will provide daily HR guidance and recommend HR strategies to improve work relationships, employee engagement, and productivity. They will serve as a coach and strategic partner for the organization. This is a Remote position available in the United States, this person would reside in the San Francisco Bay Area. Responsibilities: - Establish a collaborative working relationship with business leaders in assigned business units and across organization. - Be present and visible in assigned worksites to build relationships with leaders and employees. - Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention - Provide day to day performance management guidance around coaching, counseling, career development and disciplinary action. Provide HR policy guidance and interpretation. - Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Follow up with urgency to ensure employee relations issues are resolved promptly - Maintain in-depth knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance. Partner with the legal department as needed/required - Utilize data and reporting analytics to identify trends and offer recommendations for addressing areas where improvement is needed. - Guide operational leadership in the areas of diversity, equity and inclusion in collaboration with DEI team. Support awareness training objectives, company goals, and inclusive employment practices Required Qualifications: - 7 years of proven HR experience with a minimum of three years of employee relations experience - Ability to travel as needed to assigned business units within the U.S. - Minimum of 3 years of experience resolving complex employee relations issues - At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position Preferred Qualifications: - Bachelor's Degree or HR Certification - Experience with Multiples Sites of employees - Working knowledge of multiple human resource disciplines, including compensation and benefits, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws - Must have excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects - Excellent organizational skills and attention to detail required - Problem solving, diplomacy and good judgment in considering the impact of decisions is essential - Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies - Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors - Excellent time management skills with a proven ability to meet deadlines - Must be a critical thinker and have strong analytical and problem-solving skills - Proficient with Microsoft Office Suite or related software - Knowledge of HRIS Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference. Compensation: The annual salary for this position is between $80,000 – $109,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: - Medical, dental, and vision insurance - Paid vacation, sick, holiday, and parental bonding leave - 401(k) retirement plan - Long-term and short-term disability insurance - Life insurance - Money-saving discounts and financial planning tools - Tuition assistance and education coaching - Caregiving support and resources for the children and adults in your family - Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law). Deadline to Apply: This posting is anticipated to remain open until 5/1/2026. Compensation: $80,000 - $109,000 / year Life at Bright Horizons: At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Role Description The VP Human Resources will provide strategic guidance and operational HR leadership across several EMEA countries, ensuring that all HR initiatives for field HR are globally aligned with both regional and organizational objectives. Reporting to the Chief People Officer and working directly with the EMEA COO, this senior role drives cross-border talent strategy, organizational effectiveness, and inclusion initiatives, while supporting leaders in diverse cultural and regulatory environments across EMEA. Key Responsibilities - Regional Strategic HR Leadership: - Partner with C-Level and function leaders across multiple countries to ensure HR strategies are aligned with organizational goals and sensitive to regional nuances. - Develop and implement EMEA-wide workforce plans, succession strategies, and talent management programs addressing current and future leadership needs. - Serve as a strategic advisor on workforce trends, organizational capability, and HR best practices within the regional context. - Lead the Local HR teams based in all the countries included in the Nearshore and Offshore region. - Multi-Country Talent Management: - Identify and develop talent across EMEA including any nearshore and offshore opportunities to ensure pipeline readiness for critical roles. - Lead performance management and career progression initiatives, incorporating best practices adaptable to diverse regulatory and cultural environments. - Foster regional leadership development programs and support high-potential employee growth across borders. - Employee Engagement and Inclusion: - Drive employee engagement and belonging strategies that resonate across EMEA’s diverse workforce. - Provide expert guidance on employee relations across multiple legal jurisdictions, ensuring adherence to local legislation and global HR standards. - Act as a trusted partner to leaders for resolving complex cross-border people challenges. - Organizational Design and Change Enablement: - Shape regional organizational structures to optimize efficiency and respond to evolving business needs. - Support major change initiatives, providing guidance on communication, transition planning, and change adoption in a multi-country context. - Implementation of HR Programs Across EMEA: - Lead the consistent implementation of HR policies, frameworks, and programs, including compensation, performance, benefits, and DE&I initiatives tailored for EMEA operations. - Monitor HR effectiveness regionally using metrics to drive insights and continuous improvement. Qualifications - Extensive international HR experience with exposure to multi-country/regional operations. - Strong business acumen and strategic thinking to translate corporate goals into EMEA HR initiatives. - Expertise in employment law, compliance, and HR practices across multiple jurisdictions. - Exceptional communication, influencing, and stakeholder management skills at senior leadership levels. - Data-driven mindset with proficiency in analytical insights and workforce metrics to guide regional HR decisions. - Cultural intelligence and ability to lead in diverse, cross-border environments. - University Degree in Business, Arts or HR. - Master’s degree in human resources would be an advantage. - CIPD, SHRM or HCI Certifications qualified or equivalent. - Excellent command of English. - Fluency in either Spanish, French or other European languages would be desirable. Company Description Foundever® is the next-generation services leader reinventing customer experience (CX). Built on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries. - Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters. - Our AI-powered solutions integrate deep human insight to deliver technology-enabled, people-led and insight-driven outcomes at scale. - We are building new ways to simplify the complexity of change, accelerate digital transformation and create measurable brand and business momentum for our clients.

Overview About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive compensation and flexible scheduling while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: - Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols - Administer and order point of care and lab-based testing as needed - Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate - Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary - Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix - Flexibility – Visits are scheduled based on YOUR availability. We conduct assessments Sunday – Saturday from 8 am – 7 pm. You can work during the day, evening, and/or weekend based on your schedule. - Competitive Pay – Earn income based on the number of assessments you complete. Increase your earning potential by offering greater availability and traveling to see members outside your home location. Those completing a monthly average of 20 – 100 visits earn $1,800 – $11,500 per month. This is based on the per assessment completion rate range of $90 – $115 depending on your state of residence. - Benefits – Including mileage reimbursement, 401(k), employee referral bonuses, and limited voluntary benefits. - Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education. - Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. - Full-time (FT) Opportunities – Our PRN providers can transition to FT roles supporting their home location, or a state or region – and receive a FT sign on bonus. Qualifications Skills & Experience That Shine - Master’s Degree or commensurate experience and satisfactory completion of NP licensure - Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed - AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty - Current BLS, ACLS or CPR certification - 1 year of NP experience preferred, new grads encouraged to apply! - Valid state driver's license for the state of residence - Automobile insurance coverage requiring for the state of residence (or ability to obtain) - Bodily Injury: $100,000 per person/$300,000 per incident - Property Damage: $50,000 - Collision and comprehensive deductibles: $1,000 or less - Strong computer skills and familiarity with employee health/medical record software - Excellent verbal and written communication skills The Matrix Culture - Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart. - Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team. - Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-TM1

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview Employee Relations Partner, North America The North America Employee Relations Partner, reporting to the Vice President, Employee Relations, is a key member of the Employee Relations Center of Excellence. This role will be supporting a business division within North America and will serve as a trusted advisor to resolve challenging issues including complex investigations, policy issues, performance improvement, conflict resolution, reductions in force and other ER concerns. This role will partner, as needed, with HRBPs, Legal, HR Operations, Global Security, IT Security and others to analyze, diagnose and resolve Employee Relations issues in an efficient and effective manner. How you'll make an impact Key responsibilities: - Conduct internal investigations related to EEO concerns and potential code of conduct violations. - Partner with managers and employees to facility positive interactions and effective outcomes for matters including performance coaching, performance improvement plans, written warnings, disciplinary actions and communications. - Collaborate cross functionally with division leaders, Legal and HR to resolve ER cases and sustain positive employee relations. - Provide detailed case management documentation, executive summaries and timelines clearly written and with recommended outcomes. - Analyze employee relations trends with the business to develop proactive strategies, solutions, training programs and policies. - Maintain thorough understanding of Gallagher HR policies/procedures and relevant employment and labor laws to mitigate risk and ensure equitable and consistent resolution of cases. - Engage and execute on projects across divisions and functions where ER expertise and input is required. - Assist in the continuous improvement of processes, policies, metrics and overall HR quality improvements. Knowledge, Skills & Abilities - Highly accountable ER professional with case management system experience handling complex employee relations issues autonomously from initial contact through resolution. - Strong attention to detail and excellent verbal and written communication skills, including the ability to write cohesive emails, summaries and investigations plans/reports. - Ability to build collaborative working relationships and be a conscientious, trusted adviser with employees at all levels, regions, and divisions of the organization. - Ability to handle complex and emotionally charged issues with maturity and composure, addressing situations objectively and without bias. - Passionate about making things better, e.g. improving processes, reducing/removing inefficiencies. - Ability to analyze data, create reports and use system analytics to dig into root cause analyses. About You Required: - 10+ years of related experience –focused on Employee Relations, employment law, or HR Business partner/generalist experiences with Employee Relations responsibilities. - Extensive investigation experience - Experience using a case management system and accountability for detailed, documented investigations - Experience building and using metrics to identify employee relations trends. - Background in HR, Employment Law, or Business - Bachelor’s degree in relevant field - Experience with both US and international (e.g., Canada, Lat Am) ER / compliance / Human Resource matters, highly preferred. Behaviors: - Strong attention to detail and excellent verbal and written communication skills, including the ability to write cohesive emails, summaries and investigations plans/reports. - Demonstrates ability to build collaborative working relationships and be a conscientious, trusted adviser with employees at all levels. - Handles complex and emotionally charged issues with maturity and composure, addressing situations objectively and without bias. - Passionate about making things better, e.g. improving processes, reducing/removing inefficiencies. - Desire to effectively mentor, develop and coach partners and team members. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.