• Lead end-to-end integration of external flight supply partners (airlines, aggregators and GDS) via high-performance connectivity APIs. • Translate complex business and technical requirements into clear product specifications for automating search, booking and post-booking servicing. • Prioritize and manage a high-volume roadmap focused on improving integration quality, reducing time-to-market and minimizing system defects. • Monitor and optimize key supply metrics (price competitiveness, booking success rates and API latency) to ensure a seamless user experience. • Collaborate with engineering teams to build scalable, stable backend solutions aligned with internal platform standards. • Implement AI-driven solutions for price anomaly detection, automated issue handling and partner data mapping. • Work closely with commercial and partner success teams to onboard new supply sources and address performance gaps related to availability or feature support. • Standardize integration processes to improve partner onboarding scalability and operational efficiency. • Communicate progress, technical blockers and performance outcomes to cross-functional company stakeholders.

• Oversee the pre-suit claims process from initial report to resolution, ensuring accurate documentation, proper investigation, and timely communication with claimants, policyholders, and other stakeholders. • Review complex or high-value bodily injury claims to assess liability, coverage, and damages. • Collaborate with adjusters to ensure proper investigation, evaluation, and negotiation techniques are applied to achieve fair claim resolutions. • Answering any technical questions for adjusters. • Analyze claims data to identify trends, patterns, and opportunities for process improvement. • Generate and present regular reports to management, highlighting key performance indicators, challenges, and proposed solutions. • Review new suits and prepares them for transfer to defense counsel. • Reviews and re-evaluates injury claims upon receipt of new information. • Logs in time demands and monitors for responses. • Approves any coverage denials; signs coverage disclosure letters for BI/UM claims. • Responds to Civil Remedy Notices • Compiles monthly figures and reports to senior management. • Directly supervises employees and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Travel frequently to client sites - typically multiple days per week - local and/or overnight, via car and/or plane, to complete site surveys independently or with others on our Fire Protection and/or Field Services teams • Work on design-related tasks to help our team take design and construction projects from a defined concept to completion • Collaborate across integrated, cross-disciplinary teams of designers, architects, and engineers • Gain experience in fire protection systems and fire protection design

• Deliver sustainable and profitable sales and market share growth in territory • Implement product placement, programs, and services in assigned stores • Focus on customer satisfaction through teamwork and problem-solving • Establish a strong relationship with customers and partners to drive sales growth • Develop and cultivate new business opportunities