Hopper

• Support the management of a portfolio of airline accounts, contributing to growth strategies and execution plans • Track partner performance, analyze results, and help identify risks and growth opportunities • Build a strong understanding of partner business objectives and assist in developing initiatives aligned with their strategy • Identify opportunities to improve commercial relationships and collaborate with internal teams to address them • Help organize and participate in quarterly business reviews with airline partners • Partner with finance teams to support forecasting and revenue tracking for airline partnerships • Assist in developing and executing marketing initiatives and insertion orders (I/Os) with airline partners in support of growth goals • Support contract negotiations, renewals, and amendments in collaboration with senior team members • Act as a liaison between airline partners and internal teams to ensure smooth operational execution and a strong traveler experience • Develop a working knowledge of the global travel market, with a focus on airline industry dynamics.

• Support the management of a portfolio of airline accounts, contributing to growth strategies and execution plans • Track partner performance, analyze results, and help identify risks and growth opportunities • Build a strong understanding of partner business objectives and assist in developing initiatives aligned with their strategy • Identify opportunities to improve commercial relationships and collaborate with internal teams to address them • Help organize and participate in quarterly business reviews with airline partners • Partner with finance teams to support forecasting and revenue tracking for airline partnerships • Assist in developing and executing marketing initiatives and insertion orders (I/Os) with airline partners in support of growth goals • Support contract negotiations, renewals, and amendments in collaboration with senior team members • Act as a liaison between airline partners and internal teams to ensure smooth operational execution and a strong traveler experience • Develop a working knowledge of the global travel market, with a focus on airline industry dynamics.

• Identify and execute improvements to the codebase that make it easier for both humans and AI agents to move fast and ship safely. • Work with a group of senior engineers in a low-process environment powered by trust and autonomy. • Drive decisions and consensus asynchronously with thoughtful documentation and specs. • Build new features from top to bottom — from UX to database. Ship fast. Learn fast. Repeat. • Architect scalable solutions and foundational patterns that let us efficiently launch new partner experiences. • Work directly with PMs and business partners to define and refine our roadmap. Your voice and technical vision matter. • Collaborate with a diverse group of people, giving and receiving feedback for growth.

• Identify and implement improvements to the codebase to enable humans and AI agents to deliver quickly and safely. • Collaborate with a group of senior engineers in a lightweight, trust-based, autonomous environment. • Drive decisions and achieve consensus asynchronously through rigorous documentation and specifications. • Build new features end-to-end — from user experience (UX) to the database. Deliver, learn, and iterate rapidly. • Design scalable solutions and foundational models to efficiently launch new partner experiences. • Work directly with product managers (PMs) and business partners to define our roadmap. Your technical voice and vision matter.

• Lead end-to-end indirect tax compliance across all North American filings, including sales, hotel/lodging, GST/HST/QST, gross receipts, and excise — covering registrations, taxability decisions, payments, and reconciliations • Prepare and review US and Canadian federal, state, and provincial income tax returns, estimated payments, and extensions • Partner with engineering and product teams to identify qualifying R&D activities and prepare defensible US (Form 6765) and Canadian SR&ED (T661/T2SCH31) claims • Coordinate with external advisors (including Avalara and accounting firms) and support responses to federal, state, and local audits — managing IDRs, data pulls, substantiation, and auditor interfaces • Prepare monthly indirect tax provisions and support the annual income tax provision under ASC 450 and ASC 740 • Monitor legislative changes in tax law and assess implications for Hopper's business in partnership with Legal • Collaborate with Finance, Legal, and Hotel teams on new product launches, nexus analysis, and tax-efficient structuring • Work directly with the Tax Engineering team to implement and QA tax logic changes, ensuring accurate tax determination across complex booking flows • Build and maintain scalable compliance processes, documentation, and controls as Hopper expands into new jurisdictions

Role Description At Hopper, we’re redefining how people travel by building the most customer-friendly and transparent travel marketplace. With rapid global expansion and a complex mix of products, transactions, and jurisdictions; tax compliance and planning are critical to our success. We’re looking for a Senior Tax Manager to take ownership of North American (U.S. and Canada) federal, state and local tax compliance, reporting, and planning. You will support our monthly provisions, coordinate with external advisors, and help scale the company’s tax processes as we grow. This role is perfect for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to help shape the tax function at a late-stage, high-growth startup. What you'll do - Lead end-to-end indirect tax compliance across all North American filings, including sales, hotel/lodging, GST/HST/QST, gross receipts, and excise — covering registrations, taxability decisions, payments, and reconciliations. - Prepare and review US and Canadian federal, state, and provincial income tax returns, estimated payments, and extensions. - Partner with engineering and product teams to identify qualifying R&D activities and prepare defensible US (Form 6765) and Canadian SR&ED (T661/T2SCH31) claims. - Coordinate with external advisors (including Avalara and accounting firms) and support responses to federal, state, and local audits — managing IDRs, data pulls, substantiation, and auditor interfaces. - Prepare monthly indirect tax provisions and support the annual income tax provision under ASC 450 and ASC 740. - Monitor legislative changes in tax law and assess implications for Hopper's business in partnership with Legal. - Collaborate with Finance, Legal, and Hotel teams on new product launches, nexus analysis, and tax-efficient structuring. - Work directly with the Tax Engineering team to implement and QA tax logic changes, ensuring accurate tax determination across complex booking flows. - Build and maintain scalable compliance processes, documentation, and controls as Hopper expands into new jurisdictions. Qualifications - 4–7+ years of US state and local tax experience, including transaction taxes for a digital marketplace, with a mix of public accounting (Big 4 or regional firm) and in-house experience. - Demonstrated experience with Canadian indirect tax (GST/HST/QST) and provincial income tax compliance. - Strong knowledge of ASC 450 and working knowledge of ASC 740. - Hands-on experience partnering with product and engineering teams on tax logic, automation, or system implementation. - Experience with Avalara and NetSuite; proficiency in Excel; SQL or Google BigQuery familiarity is a plus. - A CPA designation or Master's in Tax (preferred); Bachelor's in Accounting, Finance, or a related field required. - Lodging or travel-related tax experience is a strong asset. - Comfort operating in a fast-paced, ambiguous environment with a problem-solving, build-it-from-scratch mindset. Company Description At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. - The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. - The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. - Hopper has evolved to become much more than a travel app, growing into a travel fintech provider, commerce platform, and global travel agency. - Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. - Hopper has been named the #1 most innovative company in travel by Fast Company. - We have raised over $750 million USD of private capital and are backed by some of the largest institutional investors and banks in the world.

Role Description La place de marché de Hopper évolue rapidement — traitant des milliards de dollars en transactions de voyage à travers des devises, des territoires et des plateformes de paiement multiples. En tant que spécialiste principal(e), Trésorerie, vous serez responsable de l'infrastructure opérationnelle et analytique qui assure le bon fonctionnement de l'ensemble, du positionnement quotidien de trésorerie et des prévisions de liquidités jusqu'à la gestion des relations bancaires, du risque de change et de l'infrastructure de paiement. C'est un rôle hautement transversal, à l'intersection des finances, du produit et des opérations, conçu pour quelqu'un qui souhaite prendre en charge la fonction — et non simplement la soutenir. - Superviser les positions de trésorerie mondiales quotidiennes pour plusieurs entités, devises et partenaires bancaires, en assurant des liquidités suffisantes pour une place de marché de voyage à volume élevé. - Élaborer et affiner des prévisions de flux de trésorerie à court et à long terme, en transmettant des mises à jour régulières à la haute direction pour appuyer la prise de décisions stratégiques. - Diriger la sélection et l'implantation d'un système de gestion de trésorerie (SGT), en favorisant l'automatisation et l'évolutivité des flux de travail liés à la trésorerie. - Surveiller les expositions aux risques de change découlant des réservations de voyage transfrontalières et contribuer à la conception et à l'exécution de stratégies de couverture pour atténuer les risques de devises et de taux d'intérêt. - Collaborer avec les équipes produit et ingénierie sur les flux de paiement, les nouveaux lancements de produits et l'expansion géographique. - Travailler avec les équipes FP&A et Comptabilité pour optimiser le fonds de roulement et harmoniser les prévisions à l'échelle de l'entreprise. - Agir comme point de contact principal auprès des partenaires bancaires mondiaux, en gérant les relations, les niveaux de service et les exigences de conformité, notamment les processus KYC, les ouvertures de comptes et les lettres de crédit. - Maintenir des contrôles internes rigoureux sur les activités de trésorerie et soutenir les initiatives de financement, y compris la conformité aux engagements liés à la dette et la production de rapports aux investisseurs. Qualifications - 4 à 7 ans ou plus d'expérience pratique en trésorerie, en finance d'entreprise ou en paiements dans un environnement mondial à forte croissance. - Expérience avérée en gestion des positions de trésorerie mondiales et des prévisions de liquidités pour plusieurs entités et devises. - Expérience dans la direction ou la contribution substantielle à l'implantation d'un SGT ou d'un processus de prévision automatisé. - Solide connaissance de l'infrastructure des paiements transfrontaliers (SWIFT, ACH, SEPA) et de la gestion du risque de change. - Compétences avancées en Excel et en modélisation financière; familiarité avec des plateformes SGT ou ERP (Kyriba, GTreasury, SAP ou équivalent). - Expérience dans la gestion autonome de relations bancaires, incluant la coordination KYC et la documentation de conformité. - Capacité à collaborer efficacement avec les équipes produit, ingénierie et finance dans un environnement rapide et ambigu. - Curiosité pour les outils d'IA et d'automatisation appliqués aux opérations de trésorerie; expérience pratique avec SQL ou des LLM, un atout important. - Baccalauréat en finance, comptabilité, économie ou dans un domaine connexe; MBA, titre CFA ou CTP, un atout. Benefits - Entreprise en démarrage bien financée et établie, avec de grandes ambitions, une rémunération compétitive et les avantages d'un régime d'équité pré-PAPE. - Congés illimités. - Allocation de voyage Carrot Cash. - Accès à des espaces de cotravail sur demande via FlexDesk et allocation pour le télétravail. - Congé parental très généreux, bien au-dessus des normes de l'industrie — demandez-nous les détails. - Culture entrepreneuriale où repousser les limites et prendre des risques fait partie du quotidien. - Communication ouverte avec la direction et la haute direction de l'entreprise. - Petites équipes dynamiques = impact considérable. - Couverture médicale, dentaire et visuelle payée à 100 % par l'employeur pour les employés. - Accès à une assurance invalidité et vie. - Compte de remboursement santé (HRA). - Compte de dépenses flexible (FSA/DCA) et accès à un régime 401(k).

• Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine. • Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products. • Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments. • Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value. • Use AI tools and rapid prototyping to test ideas quickly — mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources. • Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like. • Own the marketplace revenue P&L: model and track GBV, take rate, and per-capability unit economics in partnership with Finance. • Set the sequencing and prioritization across all capabilities — from in-progress work (HTS Connect, Taxes) through scoping-stage products (Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing) to capabilities not yet started (Search Polygons, Autocomplete, Ranking, Extranet, Custom Deals Engine).

• Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine. • Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products. • Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments. • Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value. • Use AI tools and rapid prototyping to test ideas quickly — mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources. • Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like. • Own the marketplace revenue P&L: model and track GBV, take rate, and per-capability unit economics in partnership with Finance. • Set the sequencing and prioritization across all capabilities — from in-progress work (HTS Connect, Taxes) through scoping-stage products (Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing) to capabilities not yet started (Search Polygons, Autocomplete, Ranking, Extranet, Custom Deals Engine).

• Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine. • Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products. • Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments. • Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value. • Use AI tools and rapid prototyping to test ideas quickly — mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources. • Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like. • Own the marketplace revenue P&L: model and track GBV, take rate, and per-capability unit economics in partnership with Finance. • Set the sequencing and prioritization across all capabilities — from in-progress work (HTS Connect, Taxes) through scoping-stage products (Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing) to capabilities not yet started (Search Polygons, Autocomplete, Ranking, Extranet, Custom Deals Engine).