Freelance Business Writer
Location
Texas
Posted
49 days ago
Salary
0
Seniority
Mid Level
Job Description
Freelance Business Writer
Mint Studios
Please note: We're receiving a high volume of applications and it may be some time before your application is reviewed. Are you aching to write content that brings in real results and that people actually read rather than another generic piece of content? Are you obsessed with understanding how a product works and how to make it appealing to a reader? Do you continuously look for ways to improve your writing, and dream of becoming a writer who can confidently say their content brings in customers? Then read on… this freelance position may be right for you! *Please note: we aren't accepting candidates who are in full-time employment About the position Mint Studios is a content marketing agency based in the UK and US that helps financial services companies like Modulr, Zai, Confused.com and Jeeves acquire customers with content. We use our four pillar framework to help financial services companies turn their blog into a customer acquisition channel: - A content strategy based on customer research and focused on Bottom of the Funnel keywords - Content written for the level of the reader and focused on the company's product - Content based on interviews with subject matter experts - Content results that can be tracked We’re currently looking for writers to work with us. If you’re interested, here’s more information on what we’re looking for. Responsibilities - Write 3 - 4 articles per month for one client - Each article is usually 2,000 - 3,000 words, and takes around 2 weeks to write in between rounds of edits - 90% of articles are based on a recording of an interview with a subject matter expert combined with desk research - The process includes one outline, then 2 rounds of edits - Edit content based on feedback - Complete a comprehensive questionnaire and outline (our version of the “brief”) before writing the first draft. - Acquire knowledge about our clients, their products or services and the audience we’re targeting (you don’t need a background in fintech or financial services!) What we're looking for You don’t have to have a background in fintech or financial services – we can teach you that. What we really value is attitude and good writing. These are the 7 characteristics of the best writers that we work with at Mint Studios: - You have clarity of thought. You can put together logical arguments in the written form and when you don’t understand something you’ll take the time to understand it. - You are inherently curious. You want to understand a topic inside out. You’ll do the right amount of research and ask the right questions till you feel confident writing and talking about the topic. - You are detail oriented. You care about delivering something great, even when no one is watching. - You’re constantly thinking of the bigger picture. You like to understand how the content in the interview fits into the product, the client, and the strategy. - You take responsibility for your skillset. You’re always trying to become a better writer and are open to new processes and ways of working. - You are empathetic. You can put yourself in the shoes of the reader and of the client. You try to understand their perspective and will ask questions if you don’t. - You like working with smart, fun and collaborative people where you are supported and your career is developed! You might not be a good fit if... - You don't enjoy explaining complex topics. - You are a creature of habit and prefer to stick to your own writing processes or are not open to learning new processes. - You don't enjoy the research process (understanding the topic, product and the content strategy in depth, listening to and analysing the interview for the main takeaways, etc). - You don't like asking for advice, asking questions or you are not comfortable with feedback. - You are not interested in improving your writing skills The password to apply is: The Hobbit About Mint Studios Mint Studios is a content marketing agency that helps helps financial services companies acquire customers and position themselves as experts with content marketing. Our main differentiation point from other agencies is that we create content that is optimised for conversions and leads, not just traffic. We do this by creating Bottom of the Funnel content, which involves understanding our client’s ideal customer and creating content that is designed to sell, not entertain. You can learn more about BOFU here: What is BOFU (Bottom of the Funnel) Content and Why Is it Important? Although we only work with financial services companies, these range from crypto, to budgeting apps, to enterprise payments companies and consultancies. You won’t be writing about the same topics over and over again. These are some examples of BOFU content we’ve written for clients: - How To Get Health Insurance As An Expat In The Philippines - Paying International Vendors & Suppliers: What’s the Best Way? - Wave Alternative In Australia: Parpera - Top corporate incubators [2023] Examples of more technical content: - Top marketplace payment providers in Australia: We compare 4! - Payroll payments solution: How to innovate with Modulr - Marketplace fraud prevention: how to fine-tune your current system You can learn more about why we set up the agency here: Why I Set Out to Build a Financial Content Marketing Agency - Why I Joined Mint Studios: Michelle Maiellaro - Why I Joined Mint Studios: Elliot McGuire - Why I Joined Mint Studios: Katie Norris - Mint Studios Careers Compensation and benefits of working with Mint Studios - We pay $300/£250/per article to begin with, and once you’re trained on our methodology and we’re confident in your writing (this usually takes 3 - 4 articles) we then go to the next stage, where we pay $450/£350 per article. - For our payment clients, we pay $600/£500 per article once you're trained. - If you pass our “probation period”, we can offer a long-term contract (at least 6 months). We can also offer a full-time position if you’re interested. - We pay on-time, usually on the first Friday of the month. - As long as articles are delivered on time, you can work when you want. - You don’t have to know about financial services (but you do have to be willing to learn). We value good writing more. - You’ll be able to see how your content delivers impact and helps our clients acquire customers. - We give a lot of detailed feedback. You won’t get vague feedback like “can you make this less confusing?”. We try to make our feedback to the point and we’ll always look for ways to improve the article ourselves (so you’re not left coming up with alternatives alone). - You’ll have the opportunity to grow: we only hire content strategists from within, and we’re always looking for strategists. You’ll have a chance of learning about content strategy and learning how to turn readers into leads. Interested? Apply on the next page!
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Nestle Operational Services Worldwide SANestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members—you’re joining an organization that’s revolutionizing food and championing global humanitarian efforts with technology at its core. Joining Nestlé IT means you’ll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring.
Resumo da Posição Localização: NBS – Ribeirão Preto Área / Stream: IMS Reporta para: Coordenação IMS Horário de trabalho: 08:00–18h - Teletrabalho Existe candidato mapeado? Não Um dia na vida… - Realizar atualização de conteúdos (textos, imagens, landing pages, produtos, artigos e formulários) nos websites de marketing e e-commerce da Nestlé, utilizando plataformas de CMS (principalmente Drupal e Magento). - Fazer ajustes simples em HTML e CSS quando necessário. - Atuar em colaboração com equipes internas para entender solicitações, garantir alinhamento com a estratégia e executar as entregas conforme orientações. - Apoiar nas atividades relacionadas à implementação da estratégia dos websites, priorizando demandas e cumprindo prazos. - Revisar conteúdos antes da publicação, garantindo precisão, padronização e conformidade com diretrizes de marca. - Seguir padrões e boas práticas de ambiente web, assegurando qualidade e consistência. - Manter-se atualizado(a) sobre ferramentas de CMS (Content Management System), tendências digitais e oportunidades de melhorias. - Atuar proativamente sugerindo melhorias simples que otimizem processos e experiência do usuário. O que contribuirá para o seu sucesso? - Formação superior completa em: Ciência da Computação, Marketing, Comunicação, Jornalismo ou áreas relacionadas– mandatório - Para esta posição, o inglês avançado é obrigatório, pois haverá contato frequente com parceiros internacionais. - Experiência com CMS (Drupal, WordPress, Joomla ou Magento) – mandatório - Experiencia com conhecimentos em HTML e CSS - desejável - Experiência em gestão de conteúdo digital - mandatório - Capacidade de adaptação, aprendizado rápido e curiosidade. - Atenção a detalhes e organização. - Capacidade de conectar-se com parceiros internos, entender diferentes contextos e adaptar formas de comunicação. - Forte conhecimento de ambiente web, KPIs, ferramentas e padrões digitais. - Excelente comunicação verbal e escrita. - Autonomia, capacidade de trabalhar com múltiplas prioridades e cumprir prazos curtos. - Atitude orientada a resultados e foco em superar expectativas. - Experiência em atuação com times multifuncionais e com mercados LATAM - Desejável
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Role Summary The Principal, Knowledge Management & Ontology is accountable for the enterprise semantic layer and knowledge foundations that make generative AI and analytics useful, safe, and scalable. This role owns the structure, semantics, and governance of enterprise knowledge across Snowflake and AI platforms, ensuring consistent business meaning across reporting, analytics, and GenAI use cases. The role establishes the operating model, ownership model, and lifecycle management processes for AI-consumable knowledge assets. This is production-grade enablement—not experimentation. Scope & Authority • Enterprise-wide semantic ownership across Snowflake, analytics, and GenAI platforms. • Formal decision rights over enterprise ontologies and semantic standards. • Authority to challenge or block deployments that bypass semantic governance. • Accountable for production knowledge integrity and lifecycle enforcement. Enterprise Semantic Layer (Snowflake) • Own the enterprise semantic layer within Snowflake, including business definitions, metric standardization, and governed data products. • Align ontologies, knowledge graphs, and Snowflake semantic models to prevent metric drift and conflicting business logic. • Define standards for semantic modeling across analytics, BI, and AI use cases. • Establish change management, versioning, and approval workflows for semantic updates. Ontology & Semantic Architecture • Design, govern, and evolve enterprise ontologies enabling reasoning, explainability, and disambiguation. • Establish modeling standards for entities, relationships, attributes, and versioning. • Ensure interoperability across domains, platforms, and AI systems. GenAI Enablement • Embed governed knowledge into RAG systems, knowledge graphs, and agent frameworks. • Define repeatable onboarding processes for new GenAI use cases. • Establish guardrails for structured vs unstructured knowledge usage. • Improve grounding, reduce hallucination, and increase answer consistency through semantic strength. Knowledge Lifecycle & Governance • Define and institutionalize lifecycle processes: creation, validation, approval, publication, monitoring, and retirement. • Establish domain ownership and stewardship models for semantic assets. • Enforce governance for accuracy, provenance, compliance, and auditability. • Detect and mitigate semantic drift, outdated content, bias, and leakage. • Serve as escalation authority for knowledge integrity disputes. Measurement & Impact • Improve retrieval precision and recall across GenAI use cases. • Reduce hallucinations through strengthened semantic foundations. • Decrease semantic inconsistencies across reporting and AI systems. • Increase AI trust, adoption, and speed to insight. Qualifications • Bachelor’s degree in Computer Science or related field (advanced degree preferred). • 12–15+ years in knowledge management, data modeling, ontology design, or semantic technologies. • Demonstrated enterprise-scale ontology or knowledge graph design experience. • Strong understanding of GenAI architectures, including RAG and agent-based systems. • Experience in regulated or risk-sensitive environments preferred. • Executive-level communication skills. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
Networking Tier 2
TendrilAt Science On Call, we help restaurants thrive by ensuring their technology works seamlessly from POS systems to network operations. We are problem-solvers, collaborators, and lifelong learners, passionate about helping our customers succeed. 🙏 Be Human – Show up every day with humility, empathy, and generosity. 🙌 Own Your Limits – Be honest, ask for help, and trust the team. 💡 Seek Solutions – Bring solutions (rather than problems) to the table. 🚀 Sustain a Growth Mindset – See potential, keep learning, aspire.
Networking Tier 2 Support Operations Location: Remote Reports To: Team Lead & Operations Manager Employment Type: Full Time ROLE PURPOSE The Networking Support Specialist is responsible for supporting and maintaining customer network environments across restaurant technology systems. This role focuses on configuring, monitoring, troubleshooting, and escalating network related issues while helping ensure stable performance across routers, switches, POS systems, and other connected hardware. This person will work closely with customers, vendors, and internal teams to resolve issues efficiently and maintain accurate documentation of network setups and changes. PRIMARY FUNCTION - Support and maintain customer network environments - Gather complete and accurate technical information during intake - Troubleshoot and resolve networking issues within scope - Triage and prioritize based on urgency and business impact - Escalate internally or to vendors with full documentation when required - Maintain network documentation and cabling records - Follow up with customers and vendors to drive resolution - Monitor network performance and surface recurring issues Networking specialists are responsible for maintaining stable customer environments and ensuring networking issues are resolved, documented, or escalated with clarity and accuracy. KEY RESPONSIBILITIES Network Support & Issue Intake - Serve as a support resource for inbound networking related issues across customer environments - Capture critical details including impacted devices, affected systems, symptoms, troubleshooting performed, and urgency - Document all findings, actions taken, and next steps thoroughly in the ticketing system - Set clear expectations with customers regarding resolution steps, follow up, and escalation timelines Network Configuration & Hardware Support - Install, configure, and maintain network equipment including routers, switches, access points, POS related network hardware, and other connected devices - Support customer environments with setup, replacement, and ongoing maintenance of networking hardware - Assist with physical hardware troubleshooting as it relates to connectivity and network performance - Ensure equipment is configured according to company and customer standards Network Monitoring, Troubleshooting & Escalation Resolve networking issues using established workflows, troubleshooting tools, and technical expertise, including: - LAN and WAN connectivity issues - Router, switch, and access point troubleshooting - VLAN, subnetting, and IP related issues - POS connectivity and network communication failures - Cabling and physical layer troubleshooting - Vendor coordination and escalation for advanced networking problems Attempt timely resolution whenever possible while maintaining quality, accuracy, and proper escalation judgment. Documentation & Network Records - Prepare and maintain accurate documentation for network configurations, device inventories, and cabling layouts - Update internal documentation as network changes are made or new information becomes available - Ensure escalations and handoffs include complete technical context for efficient follow through - Maintain organized records that support troubleshooting, onboarding, and long term customer support Customer & Vendor Communication - Communicate clearly, calmly, and professionally with customers, vendors, and internal teams - Follow up by phone, email, or web chat to provide updates and move issues toward resolution - Coordinate with third party vendors when additional support or access is needed - Build trust with customers through clear communication, technical confidence, and dependable follow through System Performance & Support Standards - Monitor customer networks to identify issues, improve performance, and support overall system stability - Proactively surface recurring issues, risks, or opportunities for improvement - Maintain strong ticket hygiene and ownership of open networking issues - Support team standards for response times, documentation quality, and escalation readiness WHAT SUCCESS LOOKS LIKE - Clear, complete networking tickets with minimal rework - Accurate troubleshooting and timely escalation of network issues - Stable and reliable network performance across supported environments - Network hardware is installed and configured correctly - Customers feel confident in the support provided - Escalations are clear and require no additional clarification - Documentation is accurate and kept up to date - Recurring network issues are identified and surfaced proactively QUALIFICATIONS Required - 3 or more years of experience in network support, network administration, or a related role - Strong understanding of TCP/IP, subnetting, VLANs, routing, and general network design principles - Experience troubleshooting wired and wireless network issues in real world environments - Solid understanding of structured cabling systems, including installation, termination, and troubleshooting - Familiarity with network troubleshooting tools and standard diagnostic techniques - Strong written and verbal communication skills with the ability to explain technical issues clearly - Ability to manage multiple priorities and follow through on open issues in a fast paced support environment Preferred - Experience working with Unifi, Meraki, and Omada environments - Completion of CCNA coursework or similar networking training - Industry certifications such as CCNA or structured cabling certifications are a plus - Experience supporting restaurant technology environments, including POS systems and related peripherals, is a plus Who We Are At Science On Call, we help restaurants thrive by ensuring their technology works seamlessly from POS systems to network operations. We are problem-solvers, collaborators, and lifelong learners, passionate about helping our customers succeed. Our Core Values: 🙏 Be Human – Show up every day with humility, empathy, and generosity. 🙌 Own Your Limits – Be honest, ask for help, and trust the team. 💡 Seek Solutions – Bring solutions (rather than problems) to the table. 🚀 Sustain a Growth Mindset – See potential, keep learning, aspire.
UX Writer – Freelance, Polish, Portuguese, Ukrainian, Romanian
NetguruNetguru builds software that lets people do things differently.
Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted. As a Netguru freelancer, you can choose what works well for you. You decide when, where, and how you work on projects and tasks. We match you with work that fits your skills. Plus, you have access to various opportunities across different industries and companies. That means you will not only gain more experience, but also develop various skills. But there's more. Netguru freelancers can benefit from full-time collaboration and really be a part of the team. So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.**Our Client is looking for **several people** to support them with freelancer for post-editing AI-generated content in their native languages: **Romanian, Polish, Ukrainian, Portuguese (English also required)** **You don't have to know all these languages, just one + English :) **Contract: B2B** **English: C2** **Part-time:** A daily commitment is required: the engagement is typically **around 1–2 hours per day**, but for more demanding localization projects, this can increase to 3 hours per day. **100% remote** **Project length: until June 2026** **You must be located in European Union**
