We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking an Operations Analytical Senior Analyst (Individual Contributor) to join our team. This role reports to the Senior Manager of Analytical Insights and is open to fully remote candidates across the U.S. The position plays a key role in analyzing case volumes, call volumes, staff productivity, and resource planning—critical elements for driving operational efficiency and supporting our business partners and members. As an internal analytics expert, you will provide insights for Clinical Operations (ClinOps) and support Prior Authorizations and Performance Productivity Reporting business functions. The role involves working with tools such as Python, Dataiku, Alteryx, Tableau, GCP, SSIS, SSRS, Teradata, and other analytical platforms. You will serve as the technical subject matter expert for automating data reporting from multiple sources, including Novologix, CAS, MedHok, MTM, SQM, phone systems, and Verint. You will also leverage statistical modeling, forecasting techniques, and advanced analytical methods to identify trends, predict operational needs, and help drive data-informed business strategies. Key responsibilities include: - Automating manual data processes. - Migrating applications to modern technologies. - Preparing data for Tableau dashboards that deliver prior authorization insights and exception reporting. - Conducting exploratory data analysis and apply statistical and predictive modeling techniques to identify trends, forecast volumes, and support workforce planning. - Build and validate data pipelines and machine learning workflows using Python, Dataiku, and cloud‑based tools You will collaborate with operations teams to understand business needs and develop logic and metrics for Tableau KPIs, ensuring accurate and actionable reporting. Required Qualifications - 2–5 years of experience in data analytics, reporting, and database development. - Strong knowledge of database technologies including PL/SQL, T-SQL, stored procedures, query optimization, and performance tuning. - Hands-on experience creating SQL queries, packages, functions, and views for ad-hoc and recurring reports. - Proficiency in Microsoft SQL Server development, troubleshooting, and optimization. - Advanced skills in ETL and reporting tools such as SSIS, SSRS, Alteryx; exposure to Dataiku is a plus. - Working knowledge of multiple RDBMS platforms (Oracle, Teradata) and complex SQL report development. - Experience with Python for data processing and automation. - Familiarity with cloud platforms, preferably Google Cloud Platform (GCP), including SQL Server on GCP. - Understanding of database design principles, logical and physical data models. - Ability to translate business requirements into technical specifications. - Experience applying statistical methods (e.g., regression, clustering, forecasting) to operational or business datasets. - Ability to build and evaluate predictive models or machine learning workflows using Python libraries such as pandas, scikit‑learn, statsmodels, or NumPy. - Knowledge of Software Development Life Cycle (SDLC) and documentation best practices. - Strong problem-solving and analytical skills with the ability to assess business impacts and prioritize tasks. - Excellent communication and collaboration skills; ability to work independently and in a team environment. - Agile mindset with a focus on delivering incremental value and incorporating feedback quickly. - Ability to learn new domains and data sources rapidly. Preferred Qualifications - Experience with GCP/BigQuery. - Experience with machine learning model deployment, monitoring, or MLOps pipelines. - Familiarity with visualization best practices and dashboard storytelling for data science insights - Ability to enforce best practices. - Prior experience in PBM services, insurance, or healthcare. - Strong presentation skills and experience engaging with business stakeholders. Education Bachelor’s degree or equivalent work experience required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $102,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Overview This is a remote role that may be hired in several markets across the United States. Seeking a detail-oriented Business Systems Analyst III to support initiatives related to sanctions compliance and model risk management. This role bridges business, compliance, and technology teams to ensure systems, models, and data processes effectively identify, assess, and mitigate sanctions and model risks. The ideal candidate will have experience working with sanctions systems, model risk management, and data analysis. Responsibilities - Business & Systems Analysis - Gather, document, and validate business and functional requirements for sanctions screening systems - Translate regulatory requirements into system specifications and workflows - Collaborate with stakeholders across Compliance, Risk, IT, and Operations - Sanctions Risk Support - Analyze and enhance sanctions screening systems (e.g., name screening, transaction filtering) - Support tuning and optimization of screening scenarios to reduce false positives - Assist in implementing regulatory changes (e.g., OFAC, EU, UN sanctions updates) into systems - Perform data analysis to identify gaps in sanctions controls and recommend improvements - Model Risk Management - Support model lifecycle activities including development, validation, implementation, and monitoring - Document model assumptions, methodologies, and limitations - Partner with Model Risk teams to ensure compliance with model governance frameworks - Assist in model performance monitoring, testing, and reporting - Data & Reporting - Analyze large datasets to support risk assessments and decision-making - Develop dashboards and reports for risk metrics and KPIs - Ensure data quality, lineage, and traceability across systems - Testing & Implementation - Create and execute test cases (UAT, regression, system testing) - Validate system changes and model outputs against business requirements - Support system implementations, upgrades, and integrations - Regulatory & Audit Support - Prepare documentation for internal audits and regulatory examinations - Ensure systems and processes align with regulatory expectations and internal policies - Track and remediate audit findings and control gaps Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support - Skills: - Experience with sanctions screening systems - Familiarity with model risk management frameworks - Strong analytical and problem-solving skills - Experience with SQL, Excel, or data analysis tools - Preferred qualifications: - Knowledge of sanctions regulations (e.g., OFAC, EU, UN) - Experience with payment platforms and message structures - Understanding of statistical or risk models - Experience with tools like Tableau or Power BI This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $110,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Job Title: Agile Business Analyst – ServiceNow Project Location: Remote (Montréal, Quebec) Contract Type: Long-term, ongoing contract Language Requirement: Bilingual (French & English) Overview Our top client is seeking an Agile Business Analyst consultant to work remotely in Quebec on a long-term ServiceNow project. The consultant will play a key role in bridging business needs and ServiceNow capabilities, working closely with stakeholders, Product Owners, and technical teams in an Agile environment. Consultant needs to be French speaking and fluent in English as well Key Responsibilities - Gather, analyze, and formalize business and user requirements related to ServiceNow through workshops, interviews, process analysis, and documentation. - Translate business needs into clear functional requirements, including user stories, use cases, mockups, and acceptance criteria, for the relevant ServiceNow modules. - Propose solutions based on ServiceNow native capabilities, prioritizing configuration over custom development whenever possible. - Configure the ServiceNow platform, including forms, workflows, business rules, service catalogs, notifications, portals, and reports, in alignment with established standards. - Collaborate with the Product Owner to prioritize the backlog, estimate effort, clarify dependencies, and prepare sprints and releases. - Document implemented solutions, including functional specifications, configurations, process diagrams, and IT reference documentation. - Contribute to data and process quality (e.g., CMDB, service management, automations) by identifying opportunities for continuous improvement. - Support the Customer Experience / OCM ServiceNow team in the preparation of training materials and in helping users understand changes. - Provide second-level support for advanced ServiceNow functionalities in collaboration with IT support teams and external partners. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Role Description ADM is seeking a skilled Business Analyst to support DevSecOps enterprise initiatives by partnering with senior IT leadership, stakeholders, and subject matter experts to drive requirements definition and solution delivery. The Business Analyst will help lead stakeholder engagement and requirements elicitation efforts, translating complex business needs into clear, actionable functional specifications. This includes developing user stories, acceptance criteria, and use case narratives to support system design and implementation. The role also involves performing systems analysis, identifying process improvement opportunities, and contributing to solution recommendations aligned with mission and operational goals. The ideal candidate will collaborate across cross-functional teams to ensure alignment between business objectives and technical solutions, support the development and maintenance of project schedules, and produce high-quality status reporting and documentation. The Business Analyst will also assist in estimating business analysis activities and deliverables, ensuring accuracy, transparency, and effective planning throughout the project lifecycle. Responsibilities - Plan out business analysis efforts, including stakeholder analysis, communication planning, and elicitation techniques. - Facilitate requirements meetings, interview sessions, brainstorming, documentation analysis, and other techniques as necessary. - Support customer meetings to understand current client business practices and business needs supporting requirements analysis. - Ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards. - Understand, extract and document user requirements from existing systems, including interactions and interfaces, to support user experience. - Validate requirements with business stakeholders and team members. - Collaborate with stakeholders and team members regarding requirements development and translation into software specifications. - Support traceability efforts from high-level business needs through functional validation. - Lead/participate in requirements prioritization and product backlog grooming sessions. - Write detailed descriptions of user needs, program functions and dependencies required to develop or modify applications. - Manage changes to baselined requirements through effective application of change control processes and tools. - Coordinate the stage gate review process including assembling document packages and working with team members to complete required documentation. - Work closely with engineers to ensure all requirements are understood and have corresponding test scripts. - Manage documentation for multiple applications and releases across more than one development team while meeting deadlines. - Compile SOPs and other related documentation. - Assist the Project Manager in compiling weekly and monthly status reports. - Produce meeting minutes. Qualifications - Bachelor’s degree is preferred. - 3+ years of work experience as a Business Analyst. - Green Card holder or US citizen, must be able to qualify for Public Trust clearance. - Proficient in Microsoft Office tools. - Motivated self-starter and quick learner. Benefits - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. - Paid Time Off (PTO) is offered to regular full-time and part-time employees. Company Description Work Where it Matters. Akima Data Management (ADM), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ADM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. - For our shareholders, ADM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. - For our government customers, ADM delivers agile and innovative cloud and IT services and solutions that enable mission dominance. - As an ADM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. - You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.