Position Summary:  Product Business Analyst within the Product Management Team, is responsible for supporting the team’s Product Managers. This includes writing user stories, creating wireframes, educating internal teams on our products, conducting market research, verifying product requirements, and compiling data. You will work with cross‐functional teams (i.e. project managers, developers, etc.), be a member of all SCRUM ceremonies, and  vendors in developing product solutions. The Product Business Analyst is part of the Product Management team, consisting of Product Managers and UX/UI Designers,  This position will work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, HUB Operations, Quality Assurance,  and Marketing. This position reports to the Sr Product Manager at AssistRx. The Product Business Analyst must be detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. The Product Business Analyst will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and educate project team members. Duties & Responsibilities: - Collaborate with design team responsible for user experience and user interface. - Champion a user‐centered design process throughout the organization. - Assist with planning and conducting user focus groups. - Develop and continuously improve usability test criteria to guide product acceptance. - Create market and product documentation that accurately reflects user needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc.) - Create clear and easy to follow user guides for clients and end-users. - Share knowledge and organize training for team members. - Work with product manager to manage potential integration partnerships with external applications. - Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements. - Facilitate communications throughout the product development lifecycle to all teams. - Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products.

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE As a Business Analyst in data and digital transformation, you will play a pivotal role in connecting business goals with technical solutions, shaping how teams leverage data and integrations across the organization. You’ll influence the design of processes, pipelines, and analytics, driving efficiency and insight while collaborating with cross-functional teams in an Agile environment. This is a unique opportunity to work at the intersection of business strategy and technology, contributing directly to measurable impact and professional growth in a dynamic, collaborative culture. WHAT YOU WILL DO - Partner with stakeholders across departments to capture and validate business needs; - Translate business concepts into structured technical requirements, use cases, and user stories; - Define data and integration requirements in collaboration with architects; - Map current- and future-state processes, identifying opportunities for automation and efficiency; - Maintain a clear traceability matrix linking business requests to delivered functionality; - Work with Data Engineering and Analytics teams to clarify metric definitions, data transformations, and aggregation rules; - Support efforts to standardize KPIs and enable self-service analytics using BI tools; - Validate data outputs and ensure alignment with business definitions and governance standards; - Collaborate with data governance leadership to ensure quality, compliance, and consistent usage of data assets; - Assist in the design and implementation of new data pipelines, APIs, and system integrations across cloud environments; - Partner with architects to document data lineage, source-to-target mappings, and system dependencies; - Analyze and communicate technical constraints, data availability, and system impacts to business sponsors; - Coordinate with engineering teams to perform user acceptance testing and validate results. MUST HAVES - 5+ years of experience as a Business Analyst, Technical Analyst, or Product Owner in data, IT, or digital transformation contexts; - Strong ability to bridge business language and technical concepts; - Knowledge of data systems, cloud services (AWS preferred), and integration frameworks such as APIs; - Experience writing detailed functional specifications, user stories, process diagrams, and acceptance criteria; - Understanding of data modeling concepts, ETL pipelines, and BI/reporting workflows; - Exceptional analytical, problem-solving, and communication skills; - Collaborative approach in team settings spanning technical and business disciplines; - Upper-intermediate English level. NICE TO HAVES - Experience in hospitality, travel, or luxury retail industries; - Familiarity with Scrum/Agile practices, Jira, Confluence, and data catalog systems. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options.

Job Title: Business Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * Join Our Dynamic Team as a Business Analyst! Are you a strategic thinker with a passion for driving business success? We’re looking for a talented Business Analyst to join our innovative team and help shape the future of our organization. Position Overview: As a Business Analyst, you’ll be at the heart of our mission to deliver exceptional solutions that align with our organizational goals. You’ll serve as the vital link between stakeholders, functional teams, and technical resources, ensuring seamless communication, effective solution design, and successful project implementation. Responsibilities: - Engage with Stakeholders: Elicit, analyze, and document business, functional, and technical requirements through dynamic stakeholder engagement, workshops, and interviews. - Craft User Stories: Translate business needs into detailed user stories, process flows, and functional specifications. - Shape Product Backlogs: Support the development and refinement of product backlogs, prioritizing requirements in collaboration with stakeholders. - Facilitate Collaboration: Lead meetings, working sessions, and requirements reviews with cross-functional teams to foster a cohesive project environment. - Drive Process Improvement: Analyze current business processes and identify opportunities for improvement, optimization, and automation. - Support Testing Efforts: Contribute to testing efforts including test case development, user acceptance testing (UAT), and defect tracking. - Ensure Requirement Traceability: Maintain traceability of requirements throughout the project lifecycle. - Assist in Change Management: Help with change management, training, and documentation for end users to ensure smooth transitions. - Collaborate with Technical Teams: Work closely with technical teams to ensure solutions meet business needs and are delivered on time. - Provide Insightful Updates: Offer status updates, reporting, and documentation to support program objectives and keep all stakeholders informed. Qualifications: Required: - US Citizenship is required. - Educational Background: Bachelor’s degree in Business Administration, Information Systems, or a related field. - Experience: 3–7+ years of experience as a Business Analyst or in a similar role. - Methodologies: Experience gathering and documenting requirements in Agile and/or Waterfall environments. - Skills: - Strong analytical, problem-solving, and critical thinking skills. - Excellent communication and stakeholder engagement abilities. - Tools: Experience with tools such as JIRA, Confluence, Microsoft Office Suite, or similar. - Adaptability: Ability to manage multiple priorities and thrive in a fast-paced environment. Desired: - Federal Experience: Experience supporting federal or DoD programs. - Agile Expertise: Familiarity with Agile frameworks (Scrum, SAFe). - Data Analysis: Experience with data analysis and reporting tools (e.g., Power BI, Tableau). - Lifecycle Knowledge: Knowledge of system implementation lifecycles and software development processes. - Certifications: Relevant certifications (e.g., CBAP, PMI-PBA, Agile certifications). Why Join Us? - Innovative Environment: Be part of a forward-thinking team that values creativity and collaboration. - Career Growth: Opportunities for professional development and career advancement. - Impactful Work: Make a real difference by contributing to projects that drive business success. - Supportive Culture: Enjoy a supportive and inclusive work culture that values your contributions. Ready to take the next step in your career? Apply now and become a key player in our success story! - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

D365 Business Central Application Support Contractor Contract | Remote (UK-based preferred) Company Overview Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK, providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 consultancy services. With over 170 professionals operating from offices in Tunbridge Wells and London, we help organisations work more securely and productively using Dynamics 365, Microsoft 365, and Azure. Role Overview We are looking for an experienced Dynamics 365 Business Central Application Support Contractor to join our Business Applications Service Desk, providing end-to-end application support across multiple customers. This role requires someone comfortable handling both initial triage and more complex Business Central issues, owning incidents through to resolution while maintaining a high standard of customer communication and documentation. Key Responsibilities - Act as a primary point of contact for Dynamics 365 Business Central support incidents. - Log, triage, prioritise, and manage support tickets through the case management system. - Provide clear, professional communication to customers throughout the full incident lifecycle. - Diagnose, troubleshoot, and resolve functional and application-level Business Central issues. - Investigate and resolve more complex issues, identifying root causes and appropriate fixes. - Ensure all tickets are responded to and progressed in line with agreed SLAs and priorities. - Escalate issues to consultants, developers, or Microsoft where appropriate, following agreed escalation procedures. - Ensure all support work is accurately documented, including issue details, resolutions, and workarounds. - Maintain and contribute to client and internal documentation. - Ensure support activity is correctly categorised as support or logged separately as a change request where applicable. - Proactively manage workload and multiple concurrent cases in a fast-paced environment. - Identify recurring issues and contribute to service improvement where possible. - Work collaboratively with internal teams to ensure efficient and consistent customer outcomes. Skills & Experience Required - Proven experience supporting Dynamics 365 Business Central in a live support environment. - Strong functional understanding of Business Central (core finance and operational modules). - Experience working in a multi-customer or managed service environment. - Strong analytical and logical problem-solving skills. - Confident, professional customer communication skills (written and verbal). - Ability to work independently and manage workload effectively. - Strong attention to detail, particularly around documentation and case updates.