Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is a fast-growing direct-to-consumer e-commerce brand in the home comfort space, focused on delivering high-quality fleece products to customers worldwide. The brand is scaling rapidly and is now looking for a strong operator to stabilize and optimize its backend operations. We are hiring a Head of Business Operations to bring structure, clarity, and execution to the company’s core operations. This is a hands-on leadership role for someone who has worked in fast-moving DTC environments and knows how to fix messy systems, streamline workflows, and keep operations running reliably at scale. You will focus on building operational foundations, improving execution across teams, and reducing day-to-day firefighting for the founders. Responsibilities - Oversee Shopify backend workflows (orders, refunds, payments, fraud handling) - Ensure stable operations between store, payment providers, logistics, and support - Identify inefficiencies and implement automation where possible - Manage and optimize global support teams (agents, QA, escalation flows) - Define SLAs, refund logic, and escalation processes - Reduce ticket volume by improving root causes (product, delivery, UX issues) - Coordinate with suppliers and fulfillment partners - Improve delivery timelines, stock visibility, and operational reliability - Flag risks early (delays, stockouts, cost changes) - Build and document clear SOPs across operations - Improve internal tools, reporting, and dashboards - Create clarity in ownership, workflows, and execution standards - Act as the operational bridge between support, product, and leadership - Drive accountability and follow-through across teams - Surface issues early and propose practical solutions What Success Looks Like - Day-to-day operations run without constant founder involvement - Customer support is predictable, efficient, and under control - Backend systems are structured, documented, and scalable - Operational issues are identified early and handled proactively - Teams know what to do, and things get done without chaos

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Business Operations Analysis Sr Professional I Business Operations Analysis Sr Professional IThank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

• Build the operational foundation for scale • Set the rhythm of the company • Drive operational leverage through AI • Turn institutional knowledge into infrastructure • Drive financial clarity for the business • Build a proactive compliance and people ops function

Title: Business Operations Manager, Hawaii Initiatives Location: Off-Campus: Other US Locations Job Description: Job Profile: Administrative Operations Manager 1 Job Family: Administrative Operations Time Type: Full time Max Pay – Depends on experience: $107,640.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management. Job Description: Salary Range:​ $86,060 - $107,640 per year; DOE Job Description: Arizona State University’s Knowledge Enterprise seeks a Business Operations Manager to support Global Futures initiatives in Hawaii, including Global Discovery and Conservation Science and other Hawaii-based research and engagement activities. This position serves as the primary financial, grant, and human resources operations lead for designated initiatives, working in close collaboration with faculty, researchers, and staff located in Hawaii, as well as central KE finance, HR, and compliance teams. The successful candidate will oversee day-to-day financial management, grant administration, HR coordination, procurement, and operational compliance for complex, multi-funded research and programmatic activities. This role requires a high degree of independence, sound judgment, and the ability to navigate ASU systems and policies while supporting locally based research operations. Essential Duties: Financial Operations & Management - Oversee day-to-day financial operations for assigned Hawaii-based initiatives, including budgeting, forecasting, expense monitoring, and financial reporting. - Manage multiple funding sources, including state funds, sponsored research, gifts, and foundation-managed funds, ensuring appropriate use and compliance. - Partner with faculty and research leadership to develop and manage project budgets aligned with program goals, sponsor requirements, and award terms. - Review and approve financial transactions, including procurement, reimbursements, travel, and vendor payments, in accordance with ASU policies. - Serve as the primary liaison between on-the-ground teams and Knowledge Enterprise Global Futures Finance, Sponsored Projects Administration, and ASU Foundation as applicable. - Identify financial risks or issues and proactively recommend solutions. Grant Management & Research Administration - Provide end-to-end grant management support for sponsored research and programmatic awards, from pre-award budget development through post-award financial management and closeout. - Collaborate with faculty and central research administration offices on proposal development, budget justification, compliance requirements, and submission processes. - Monitor grant expenditures to ensure alignment with award terms, sponsor guidelines, and institutional policies. - Support effort reporting, cost share tracking, and sponsor reporting requirements in coordination with faculty and central offices. - Prepare and review financial reports for sponsors and internal stakeholders. - Ensure timely closeout of grants and resolution of any audit or compliance issues. Human Resources & Personnel Support - Working with GFL PO, manages recruit-to-hire of all categories, including renewal/nonrenewal of academic personnel and graduate appointments - Submits SharePoint requests for recruitments, employee changes, additional pay, visa sponsorship, and exits. - Assists supervisors in managing the interview process for applicants - Work with PO Academic Personnel Specialist Sr to obtain responses for academic personnel actions (e.g. annual evaluations) - For all center employees - Time reporting/absence management - Payroll accounting - Absence management - WCPH & IPIF access - Submit request to PO partner for fingerprinting if needed - FWAs (if applicable) - Courtesy affiliate and contingent worker management - Collect contingent worker details and connect to GFL PO who will obtain confidential information and process in WD. - Annual renewals - Serving as Onboarding Ambassador for and assisting new employees with department-specific onboarding tasks. - Coordinating the on-site offboarding process for departing employees, including completing offboarding checklist items and collecting ASU property. - Assisting in the communication and distribution of PO policies, procedures, and reminders. - Escalates employee relations issues to PO. - Compensation: working with leadership and PO to identify and correct equity issues and plan staff promotion and salary increases, including the merit process. Operational & Strategic Support - Serve as a trusted operational partner to faculty and research leadership, enabling focus on research, discovery, and conservation outcomes. - Support planning and execution of new initiatives, grants, and partnerships in Hawaii. - Ensure operational practices align with ASU, Knowledge Enterprise, sponsor, and regulatory requirements. - Develop and document processes that support consistency, efficiency, and audit readiness. - Represent Global Futures Finance in meetings with campus partners and external stakeholders as needed. Desired Qualifications: - Bachelor’s degree in business, finance, public administration, or related field. - Experience in higher education, sponsored research administration, or externally funded programs. - Familiarity with ASU financial, HR, and research administration systems. - Experience supporting geographically remote or field-based research operations. - Experience managing grants from federal agencies, foundations, or international sponsors. - Demonstrated ability to work independently, manage competing priorities, and communicate effectively with diverse stakeholders. - Experience working with or supporting conservation, environmental science, or global research initiatives. Working Environment: This position is located in Hawaii ASU is an inclusive enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market, as such the following options may be offered dependent on department needs: Flexible work options: - Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times. - Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required. - Remote work is an arrangement where the employee spends less than 60% of their regular workweek at a regularly assigned ASU work location. Executive vice president-level approval is required. Standard Working Environment: - Climate-controlled office setting subject to extended periods of being in a stationary position. - Regular use of a computer and other office productivity equipment, such as a calculator, copy machine and printer. - Ability to clearly communicate and exchange accurate information to perform essential duties. - Expected to be responsive to customers; engaged in work production; and resourceful, flexible, and respectful of others. Department Statement: Each year since 2016, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all eleven years the category has existed. ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit https://research.asu.edu/about-us/careers.   At Knowledge Enterprise, Global Futures Finance, we are dedicated to building an inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team.   Working at ASU has additional perks and outstanding benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator. , we are dedicated to building an inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team. Driving Requirement: Driving is not required for this position. Location: Off-Campus: Other US Locations Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$20454.htmld To be considered, your application must include all of the following attachments: - Cover letter - Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources. Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.