Role Description We are looking for an energetic, hard-working, dependable, multi-tasking Patient Services Representative who is passionate about helping others and making a difference. The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. - Answers inquiries by clarifying desired information; researching, locating, and providing information. - Determines client requirements by answering telephone calls, interviewing patients and verifying information. - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. - Fulfills requests by clarifying desired information; completing transactions; forwarding requests. - Inform clients by explaining procedures; answering questions; providing information. - Maintains call center database by entering information, keeping records of all conversation. - Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. - Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. - Maintains communication equipment by reporting problems. - Accomplishes sales and organization mission by completing related results as needed. - Meets personal/team qualitative and quantitative targets. - Other duties as assigned. Qualifications - High School diploma or equivalent. - Strong customer service background. - 1 to 2 years of Medical Reception or High-Volume Call experience is preferred. Requirements - Full-Time. - Fully Remote - must be based in Florida, Georgia, or Alabama. Benefits - Medical, Dental, and Vision are available after 30 days of hire. - Short-term disability and life insurance, and many ancillary options. - 10 days of PTO with an increase to 15 days upon completing 1st year. - 401 (k) available after 90 days of hire. - Excellent growth and advancement opportunities. - Discounts on services.

Call Center Supervisor, Community Impact Call Center 100% Remote within California, Must reside in California Limited Term Position through 10/30/2026. We are seeking Call Center Supervisors to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California. What You’ll Do The Community Impact Call Center provides outstanding customer service and technical assistance to families who receive social services across the state. We are seeking a Call Center Supervisor to support in directing, overseeing, and evaluating all activities of FoundationCCC’s Call Center and its staff. - Supervise and manage the daily operations of the call center staff, including reviewing employee performance. - Ensure all calls are handled professionally, accurately, and promptly, in accordance with company standards. - Provide continuous training and coaching to staff, developing and maintaining training materials and procedures. - Participate in the recruitment and selection process for all direct reports. - Manage performance reporting and documentation for direct reports, ensuring all necessary records are maintained. - Monitor calls for quality assurance purposes, providing feedback and coaching to ensure optimal performance and identify areas for improvement. - Oversee ongoing training initiatives and ensure the quality of all training efforts, including maintaining an up-to-date resource manual. - Proactively create and deliver reports and presentations for program leadership, partners, and clients. - Assist with queue management and handle calls or case escalations as needed to meet service level or call center senior leadership requirements. - Perform various administrative and operational duties as assigned by Senior Call Center Management. - Evaluate employee performance regularly and recommend actions, including disciplinary measures or performance improvement plans when necessary. - Contributes to team effort by completing other projects and tasks as assigned. Attributes for Success - Bilingual speaking abilities in Spanish and English preferred. - Exceptional supervisory, leadership, analytical & problem/resolution competencies, and skills. - Must be able to learn and acclimate rapidly to new requirements and expectations. - Analyze complex issues, evaluate alternative solutions, develop sound conclusions, and recommend an appropriate course of action. - Ability to work remotely and navigate various technology platforms (Zoom, MS Office Suite-Teams, Outlook, Salesforce Lightning and other database programs, Google Suite, etc.). - We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better - Our work holds great weight and responsibility, and the opportunity to impact the lives of millions - Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals - FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency - Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more - We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol. Benefits - Competitive compensation, generous PTO, holidays - Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings - CalPERS retirement program and optional 403(b) and 457 Retirement plans - Tuition reimbursement - Public Service Loan Forgiveness certified employer If you have any additional questions, please email us at jobs@foundationccc.org. Budgeted Annual Salary Pay Range: $70,304.00 - $70,304.00 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

Interested candidates are encouraged to apply online as soon as possible—this is an exciting time to join Premier Disability Services! About Premier Disability: Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team! Premier Disability Services is looking for Call Center Representatives to join our growing Brooklyn Park, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people’s lives for the better. About this Role: In this role, you will provide high-quality phone support to attorney clients. You’ll follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis. Compensation: The range is $16.00 - $20.00 per hour, with the opportunity to earn up to $500 a month in bonuses based on your performance. Hiring States: Minnesota, Georgia, Iowa, Texas, South Dakota, Kansas Onsite: Brooklyn Park, MN - Pay starts at $20.00 per hour Remote hiring areas: Pay starts at $16.00 per hour Terms: Full-Time. This is an hourly, non-exempt position. Hours of Operation: Monday through Friday 8:00am – 6:00pm CST Responsibilities: - Make outbound calls to clients who are requesting our services - Answer incoming calls from potential clients - Providing accurate information to clients regarding their case - Convey the benefits of the Premier Disability services - Gather information, document responses, and keep a detailed record of all customer interactions in our CRM database Requirements: - Excellent oral and interpersonal communication skills - Professional phone manners and a friendly attitude - Active listening skills and problem-solving skills - Ability to handle client objections and de-escalate challenging situations - Ability to retain information and learn new systems quickly - Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner - Strong computer knowledge and excellent typing skills at least 50 WPM What we offer: - Medical, Dental and Vision insurance. - PTO and paid holidays! - Cafeteria onsite and a subsidized lunch program. - Opportunities to grow within the company! In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process. Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus. Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

Laboratory Corporation of America Holdings (NYSE: LH), an S&P 500 company, is a leading life sciences organization providing comprehensive clinical laboratory services and end-to-end drug development solutions. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions, accelerates the delivery of innovative medicines to patients, and leverages technology to enhance patient care. With annual revenue exceeding $10 billion, LabCorp’s 50,000 employees serve clients across 60 countries. Job Duties/Responsibilities - Handle both inbound and outbound helpdesk calls from customers - Install, test, configure, troubleshoot, and repair desktop hardware and software - Evaluate customer issues and determine appropriate resolutions - Escalate calls to Field Technicians or Level 2 support as needed - Accurately document all interactions in the ticketing system in a timely manner - Provide support for LabCorp’s eProducts and enterprise software applications - Process, set up, and schedule eProduct requests received from the LabCorp sales team - Create and maintain customer online access, including password resets, username maintenance, software installation, and user training - Respond to customer inquiries promptly and professionally - Ensure proper follow-up and resolution of all outstanding client issues - Perform preventative maintenance and application updates as required - Monitor and ensure timely delivery of laboratory results to clients - Collaborate with team members and supervisors to complete all assigned responsibilities - Perform administrative, clerical, and technical tasks as needed Required Qualifications - Associate degree in Information Technology or equivalent hands-on IT experience (candidates with relevant IT experience in lieu of a degree will be considered) - Minimum of 2+ years of IT-related experience - Prior experience in a call center environment is required - Experience troubleshooting hardware, software, and basic networking issues - Previous customer service experience - Experience using ticketing systems (ServiceNow preferred) with a focus on accurate call logging and documentation - Proficiency with Microsoft Office applications - Strong written and verbal communication skills - Ability to work independently as well as in a team environment - Flexibility to work overtime as needed Preferred Qualifications - Experience in the healthcare industry - IT certifications such as A+ or Network+ Application Window closes 4/30/26 Salary Range: $50,000-$55,000 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.