Department: 09120 GCMG Hospitalist Group: Administration Corporate - General Administration Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 12 hour shifts, holidays, weekends (every third), remote, track scheduling Pay Range $35.50 - $53.25 Job Summary Coordinates the appropriate placement of patients through professional judgment, communication, and defined organizational standards and policy. Essential Functions - Assesses patients' needs upon admission and utilizes the nursing process in providing responsible patient care. - Documents all significant information on appropriate patient record. - Communicates significant information and collaborates with teammates responsible for, or involved in, the care of the patient. - Anticipates changing patient care needs and department situations. - Resolves patient related problems within scope of responsibility. - Participates in the facility's Performance Improvement program. - Follows organizational policy and procedure and department protocols and serves as a resource for others. - Demonstrates age-specific competency in clinical practice environment. Physical Requirements General hospital environment with frequent exposure to chemicals, pathogens and patient blood and body fluids. Environment is climate controlled. Frequent lifting, pulling, pushing and carrying. Frequent walking, standing, stooping and reaching. Education, Experience and Certifications Graduate from an accredited School of Nursing required; Bachelor's Degree preferred. License to practice as Registered Nurse or temporary Registered Nurse petitioner in the state of North Carolina required. Basic Life Support for Healthcare Provider (BLS HCP) from AHA required. Current successful completion of ACLS from AHA required. High-level of problem solving to identify solutions with human, technical, clinical or administrative problems. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Globe Life AO is seeking motivated and customer-focused individuals to join our team as a Service Support Representative. This entry-level role is ideal for candidates looking to begin a professional career in a remote environment while gaining valuable experience in client support and operations. Position Overview The Service Support Representative will assist in delivering high-quality support to clients while helping ensure smooth day-to-day operations. This role plays a key part in maintaining positive client relationships and efficient service processes. Key Responsibilities - Respond to client inquiries in a timely and professional manner - Provide basic support and assist in resolving customer concerns - Maintain and update client records accurately - Support daily administrative and operational tasks - Collaborate with team members to ensure workflow efficiency Qualifications - Open to entry-level applicants and fresh graduates - Strong communication skills (written and verbal) - Basic computer proficiency and familiarity with online tools - Detail-oriented with strong organizational skills - Ability to work independently in a remote setup What We Offer - 100% remote work arrangement - Flexible working hours - Full training provided - Opportunities for career growth and advancement - Supportive and collaborative team environment If you’re ready to launch your remote career and grow in a dynamic environment, apply today and join Globe Life AO!

• Use Google CCAI and workforce management techniques to analyze and make necessary adjustments in staffing plans • Maintain constant communication with Department leaders and associates to coordinate needed staffing adjustments based on current and forecasted results • Monitor PTO, absences, advisor clock in/out logs, shift swaps and breaks/lunches to ensure schedule adherence and overtime limits • Develop advisor schedules; monitor schedules and update the scheduling system accordingly • Manage virtual agent activity, adding/removing them from the call center queues • Provide daily/intra-day performance reports to leadership • Compare results to forecast and identify opportunities for improvement

Job Description and Requirements The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 IKEA-RBFCU Pkwy., Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. - Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided). - Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment. Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat). You’ll provide exceptional service while you process and finalize a variety of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life. You’ll have the opportunity to demonstrate your initiative and learn and grow with our Path to Promotion and award-winning Learning and Development program. If you have a passion for helping others, a career with RBFCU may be just for you. Essential Functions and Responsibilities: - Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans. - Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate. - Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU. - Process paperwork, and collect fees required to complete title work. - Inform members of loan decisions and provide information for ancillary loan products. - Maintain current working knowledge of RBFCU policies and procedures and regulatory laws. - Include appropriate people in decision-making process and make timely and informed decisions. - Accept responsibility, follow through on commitment, and react well under pressure. - Strive to meet or exceed department standards. - All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). Requirements: - High School Diploma or G.E.D. - A minimum of 9 months financial institution experience or 2 years customer service experience - Must be proficient in utilizing PC, software, Microsoft applications, and other office equipment (type 25 words per minute and 10 key by touch) - Possess excellent organizational, time management, and interpersonal skills - Ability and desire to work well in a team environment and develop strong working relationships with external parties - Must be able to work a flexible Monday-Saturday schedule (Hours of operation: Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.) Preferred: - Bilingual (English/Spanish) All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.