Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented New Business Case Manager I to join our team. This position will be remote. The New Business Case Manager Team is responsible for reviewing new business applications for completeness, accuracy, and regulatory compliance and resolving any problems with application. Reviews submission criteria to accept and approve clean applications and reviews basic underwriting requirements, as defined by age and amount requirement. Follows up for outstanding requirements, responds to inquiries from agents, financial institutions, other home office staff and clients, and makes courtesy calls to provide status updates. The department partners with Financial Professionals and their staff to resolve outstanding requirements that may impact the ability to submit and process applications. Through service excellence (quality and efficiency of processing, meeting service level commitments, and leading positive interactions with clients), these teams play an important role in impacting our clients’ choice to conduct their business through Pacific Life. How you’ll help move us forward: - Review, evaluate and process case work as directed by supervisor according to department procedures. - Analyzes case information and identifies appropriate action. - Provides and collects information ensuring systems are both updated and noted with the appropriate level of detail. - Meet or exceed productivity and quality metrics per department guidelines. - Case outreach and follow up activity are timely and professional. - Utilize necessary CMD resources and tools to determine regulatory, product and case design requirements. - Understands NB and UW terminology (labs, APSs, MVRs, etc.) - Become familiar with reasoning for requirements. - Establish relationships with underwriting, distribution partners and marketing partners by understanding their needs and communicating timely and effectively with them. - Communicates effectively with and/or creates correspondence for producers, field offices and external interested parties as applicable. - Sets proper expectations with producers/offices/FVPs. - Supports department needs as assigned. The experience you bring: - A strong desire to deliver a superior customer service experience. - Ability to work effectively in a team environment. - Experience working successfully with a variety of customers, preferably within the financial services industry. - Ability to complete assignments in a high-volume, fast-paced environment, balancing accuracy, speed, and thoroughness. - Clear verbal and written communication skills. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $20.68 - $25.28 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

• Manage all aspects of the client relationship, working to anticipate needs, address concerns, and ensure a high level of client satisfaction. • Oversee and manage all annual, recurring and ad hoc projects for your client portfolio, including the entire open enrollment and rollover processes, EDI files, ACA site prep and code report reviews, and imports, ensuring all deadlines are met. • Serve as a knowledgeable resource for clients on Health & Welfare administration principles and practices, providing guidance on platform functionality and data management. • Provide clear and timely communication to clients and internal stakeholders, proactively documenting progress on all deliverables and projects. • Act as the primary point of contact for all client questions, troubleshooting issues and coordinating with internal teams to find effective solutions. • Provide guidance to junior team members and peers by sharing knowledge and owning first-level escalations.

Job Title: Area Business Manager, Hematology/Oncology, Los Angeles, CA - Location: Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving annual sales objectives for a defined territory through the development, maintenance and enhancement of key customer relationships. Responsibilities include development and implementation of effective territory planning and leveraging Sanofi Genzyme resources effectively. Utilization of effective selling techniques and marketing strategies to create and expand product understanding and appropriate patient identification are also a must. Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. About Sanofi We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. Main Responsibilities - Develop and utilize a business plan aligned with marketing strategies through territory analysis, cross-functional collaboration and customer insights (updated quarterly). - Implement business plans through leveraging all appropriate resources, both human and physical, with Hematologists and Oncologists and other appropriate key customers. - Develop as product, disease state and marketplace expert. Effectively communicate and position product information to customers in order to successfully promote the appropriate use of the Sanofi Genzyme oncology portfolio within territory. - Work closely with all field partners, including, but not limited to Oncology Transplant Network Manager (ONM) as necessary to ensure strategy pull through from Key IDNs/System, Reimbursement, Account, other Sanofi-Genzyme ABMs and Medical (as appropriate). - Complete call reporting, business plan updates and expense reports, and operate within all Pharma compliance guidelines. - Effective account targeting and time management. - Attend training sessions as required and conventions and symposia, as necessary. - Complete all fleet safety training and maintain an acceptable driving record regarding accidents and incidents. About You Basic Qualifications: - BA/BS degree from an accredited school required. Focus in business or life science preferred. - Minimum two years of Oncology/Hematology sales experience OR one-year previous Sanofi Oncology/Transplant sales experience. Additional Requirements: - Ability to think, plan, and act strategically - Effective oral and written communication skills - Up to 2 years successful experience in the sale of chemotherapeutic agents or bio-tech products preferred - Working knowledge of and familiarity with the hospital and cancer center environment preferred. - Driving a company car in a safe manner to daily meetings and appointments is required Why Choose Us? - Bring the miracles of science to life alongside a supportive, future-focused team. - Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. - Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. - Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #LI-Remote #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $125,250.00 - $180,916.66 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Ready to be a Titan? The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time. This role requires proactive engagement with clients on a weekly basis, ensuring the successful implementation of our platform while delivering exceptional client satisfaction and business outcomes. What you’ll do: - Manage a team of Enterprise Implementation Consultants (EICs), each of whom closely drives multiple and concurrent implementation projects from - initiation through project close. - Partner with your EICs to ensure that each phase of a client’s implementation is completed efficiently, thoroughly, and on-time, ensuring long-term - client success and sentiment. - Conduct weekly status meetings with client stakeholders and executive management. - Manage client escalations in a timely and professional manner, developing and communicating potential solutions ensuring client satisfaction and - retention. - Foster a collaborative culture across your team to facilitate growth. - Collaborate with cross-functional sales, data, training, and product teams to deliver against defined project timelines. - Act as a thought partner to senior leadership in the development and prioritization of long-term strategies to achieve successful client sentiment. - Host weekly one-on-ones with each EIC, providing them with guidance, coaching, career development planning, and creative solutioning to - challenges on any of their active projects. - Stay up-to-date and enabled on ServiceTitan functionality and industry best practices to ensure you are able to discuss the workflows and their impact - on our clients’ businesses. - Periodically travel to client on-sites 20-30% of the time. What you’ll bring: - At least 7-10 years of relevant work experience that may include a combination of experience in managing a team of direct reports, owning client - relationships, project management, technology/SaaS implementation, and/or the home or commercial services industries - Bachelor's Degree or equivalent professional work experience - A proven track record of being exceptionally detail-oriented while managing multiple projects - Ability to think several steps ahead and take proactive steps to address roadblocks and issues - Exceptional relationship-building skills and a clear view on what constitutes an excellent client experience and partnership - Experience as a collaborative team player always looking to help and enable others in the organization - Knowledge of and experience with SmartSheet a plus (not required) Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: - Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. - Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. - Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $137,900 USD - $184,500 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.