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Une société du Groupe IMA
Patient Account Associate II
Location
Colorado
Posted
52 days ago
Salary
$18 - $27 / hour
Seniority
Mid Level
Job Description
Patient Account Associate II
IMH
• Provides extraordinary care to our customers through friendly, courteous, and professional service • Identify appropriate payment details and save back-up as appropriate • Balance payments to deposits in systems and applications • Post all payments to patient accounts, using both electronic and manual posting systems • Research, validate and make adjustments to payment postings • Follow up in accordance to procedures and policies with an overall goal of account resolution • Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts • Research and follow-up on missing information, such as EOB and insurance remittances • Contact payers as necessary to obtain detailed info in regard to payments • Complete more difficult assignments, and assist teammates with balancing issues • Escalate issues and trends to leadership • Meet department's productivity and quality goals • Collaborate with other teams across the organization • Participate in meetings and educational requirements • Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards • Perform other duties as assigned
Job Requirements
- High School diploma or equivalent, required
- Minimum of one (1) year of full cycle medical billing experience, required
- Minimum of six (6) months in a healthcare Cash Posting role, required
- Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
- Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required
- Basic understanding of accounting procedures such as debits/credits, required
- Experience with insurance claim appeals, required
- Excellent computer skills (including Microsoft Office applications), required
- Familiarity with electronic remittances, required
Benefits
- Health insurance
- Comprehensive benefits package that covers a wide range of programs
- Generous benefits package to foster a sustainable culture of wellness
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