• Design and develop end-to-end architecture blueprints for complex telecom ecosystems, leveraging COTS products. • Translate business and functional requirements into robust technical architectures and integration frameworks. • Create and maintain detailed solution documents — high-level design, interface specifications, and data flow diagrams. • Conduct system assessments and propose modernization or transformation strategies aligned with cloud-first and microservices principles. • Provide architectural guidance throughout the project lifecycle — from conceptualization to implementation. • Mentor technical teams and oversee compliance with architectural standards and best practices. • Conduct design reviews, risk assessments, and ensure performance, scalability, and reliability benchmarks are met. • Drive collaboration across cross-functional and geographically distributed teams. • Recommend technology enhancements, integrations, and optimization techniques within the Billing ecosystem. • Evaluate emerging technologies and frameworks relevant to telecom OSS/BSS transformation. • Contribute to the creation of reusable architectural patterns and solution accelerators.

• Define enterprise architecture (As-Is and To-Be) • Ensure alignment between technology and business strategy • Lead the development of roadmaps, standards, and architectural models • Use tools such as LeanIX to manage the IT landscape • Support digital transformation programs and technological evolution

Role Description This position is responsible for creating and editing CAD drawings for all projects. - Develop 2D AutoCAD layouts, details, installation drawings, and bills of material based on engineering specifications. - Develop 3D fabrication designs for custom project-specific fall safety equipment. - Check the accuracy, technical content, and adherence to instructions and tolerances on all drawings and the adequacy of design. - Interpret project plans and quotes in order to ensure design requirements are met. - Perform revisions of drawings and bills of material. - Organize workload to meet competing and shifting project timelines. - Familiarize with company products, company procedures, and industry standards. - Other duties as assigned. Qualifications - Pursuing a degree in Drafting, Engineering, Engineering Technology or equivalent. - 2+ years of experience working with AutoCAD; SolidWorks programs a plus. - An open mind to design options and a keen eye for detail. - Ability to perform and prioritize multiple tasks and be open to constant change. - Good technical skills with the ability to articulate ideas and concepts both visually and contextually. - Ability to recognize and distinguish color. - Advanced computer skills – Microsoft Office (Outlook, Word, Excel, etc.). - Project management skills. - Must have strong interpersonal skills and the ability to communicate effectively with a variety of people through both verbal and written communication lines. - Excellent organizational skills. Requirements - Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. - Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. - Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Role Description As a Senior Solution Architect in the Services team at Fivetran, you will facilitate the implementation, configuration, and optimization of the Fivetran platform and product suite through your expertise in various applications, databases, data warehouses/lakehouses, and APIs. This includes: - Adjacent transformation - Open data infrastructure (e.g., open storage and table formats) - Data activation workflows where relevant Working directly with customer stakeholders, you will: - Define requirements and facilitate an architecture and integration that fulfills those requirements - Optimize the implementation through performance tuning - Offer best-practice advice on source and target setup - Use analytical skills to troubleshoot issues and support use cases - Enable customers to take responsibility for the installation once it has been tested and is ready for deployment into a Production environment - Produce enablement collateral and train teams to adopt new software applications Your role will encompass interactions with customer stakeholders and a wide range of internal stakeholders, including: - Account Executives - Customer Success Managers - Sales Engineers - Customer Support Engineers - Product Managers - Software Engineers This is a full-time position based remotely in the US with a strong preference for Central and East Coast timezone states. Technologies You’ll Use - Fivetran - Fivetran SaaS, Hybrid Deployment, and HVR (self-hosted) architectures - On-premises and cloud databases, including: - Oracle - Microsoft SQL Server - IBM Db2 - MySQL - PostgreSQL - SAP HANA - On-premises and cloud data warehouses/lakehouses, including: - Snowflake - Databricks - BigQuery - Redshift - Fivetran Managed Data Lake Service (MDLS) concepts and open table formats such as Apache Iceberg and Delta Lake - Operating systems, including: - Windows - Linux - Unix - Cloud Services Providers: AWS, GCP, or Azure environments and services - Container and Orchestration: Docker, Podman, and Kubernetes - Git What You’ll Do Your responsibilities will include: - Installation and Setup: Lead the installation and setup of Fivetran products for customers, ensuring that environments are fully prepared for replication. - Implementation Support and Troubleshooting: Work closely with customer teams to identify, troubleshoot, and resolve any issues during the implementation phase. - Customer Training and Enablement: Empower customer teams to take full ownership of Fivetran implementations by providing hands-on training, detailed documentation, and ongoing support. Qualifications - 8+ years of extensive experience in customer-facing teams - Solid understanding of the data integration and replication space - Experience working with a wide range of databases, data warehouses/lakehouses, and operating systems - Strong proficiency in SQL and command-line scripting - Advanced understanding of networking approaches, including SSH tunneling, VPNs, and PrivateLink - Ability to analyze and resolve customer challenges - Exceptional verbal and written communication skills - Proactive, resourceful attitude with the ability to manage multiple projects - Demonstrated ability to prioritize and organize work - Familiarity with scripting and automation languages such as Python - Experience with Kubernetes and containerized environments Bonus Skills - Experience with modern data lakes/lakehouses such as Amazon S3, Google Cloud Storage, and Microsoft ADLS2 - Familiarity with open table formats such as Apache Iceberg or Delta Lake - Experience with enterprise platforms such as SAP or IBM iSeries Benefits - 100% employer-paid medical insurance - Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off - RSU stock grants - Professional development and training opportunities - Company virtual happy hours, free food, and fun team-building activities - Monthly cell phone stipend - Access to an innovative mental health support platform