• Define, draft, and maintain end‑to‑end process documentation and Standard Operating Procedures (SOPs) for Global Project Controls. • Develop detailed process flows and swimlane diagrams using Visio. • Translate complex operational workflows into standardized, easy‑to‑follow documentation. • Ensure consistent application of processes across systems, tools, and teams. • Produce high‑quality technical and business documentation for enterprise processes and systems. • Develop user‑friendly materials including Quick Reference Guides (QRGs) and User Guides. • Ensure all documentation is accurate, concise, consistent, and aligned with enterprise standards and controls. • Create training materials to support: • Digital transformation initiatives • Reporting and analytics implementations • New or updated process rollouts • Partner with change management and project teams to translate process changes into role‑specific, practical training content. • Develop process documentation and training materials for enterprise systems and tools, including: • SAP (EPPM, ECC) • Ariba • Compass • Icertis • IBP • SCC • Omega 365 • Ensure documentation aligns with system capabilities, compliance requirements, and governance standards. • Identify process gaps, inefficiencies, and opportunities for improvement. • Support initiatives focused on process simplification, standardization, and scalability. • Keep documentation current as systems, tools, and processes evolve.

• Lead Generation and Qualification: Implement and monitor strategies to capture qualified leads according to criteria defined by the Marketing team. • Active Prospecting: Identify and reach out to potential customers through channels such as email, phone, social media and WhatsApp. • Lead Nurturing: Collaborate with the Marketing team to develop nurture flows and keep leads engaged until they are ready for a sales approach. • Marketing and Sales Alignment: Act as a bridge between the two teams, ensuring that generated leads are ready for conversion. • CRM Management: Record all interactions with leads, keep data organized and update contact statuses in the CRM. • Use of Automation Tools: Operate and optimize marketing and sales automation tools, including chatbots, email marketing platforms and social networks. • Execution of Scripts and Playbooks: Follow structured processes for outreach, qualification and handoff of leads to sales closers. • KPI Analysis: Monitor metrics such as conversion rate, response time and lead engagement to optimize processes. • Market Research: Identify trends and opportunities to improve lead acquisition strategy.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development. This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. They also ensure performance, security, and best practices are upheld. By organizing the frontend landscape into product-driven and engineering-driven dimensions, the Frontend Platform team promotes clear ownership, efficient collaboration, and the delivery of high-quality, inclusive frontend solutions that meet Cresta’s diverse business needs. - Play a substantial role in the platform frontend engineering team. - Work with Cresta product and engineering teams, build and continuously improve the Cresta platform and new product requirements. - Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables. - Develop high quality, well designed, reusable, and well-tested system components, and contribute to the overall system designs. - Constantly identifies product improvement opportunities and generates product improvement ideas. - Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards. - Technical ownership in a substantial part of the Cresta product and platform. - Contribute to building the best-in-class company in addition to building the best-in-class product. Qualifications - Bachelor’s degree in Computer Science or related field. - Strong Computer Science fundamentals. - 8+ years of experience in relevant domains. - Very solid coding skills. - Familiar with React or Angular. Have used at least one of them in large scale consumer-facing products. - Proficient in designing and maintaining clear frontend architecture. - Experience as a technical lead of frontend stack supporting various product features. Benefits - We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. - Paid parental leave to support you and your family. - Monthly Health & Wellness allowance. - Work from home office stipend to help you succeed in a remote environment. - Lunch reimbursement for in-office employees. - PTO: 3 weeks in Canada. - Compensation for this position includes a base salary, equity, and a variety of benefits.

• Cold call restaurant owners to generate qualified meetings for AEs • Run high-volume outbound prospecting (calls, follow-ups, tasks) • Position value quickly and confidently in fast-paced conversations • Handle objections and earn commitment from busy decision-makers • Maintain clean activity, notes, and outcomes in Salesforce • Hit daily execution standards for dials, talk time, connects, and meetings set • Continuously improve through call coaching, QA, and performance feedback • Must be available to work swing shift from (5:00 PM – 2:00 AM).