• Develop plans and strategies for developing business and achieving the company’s sales goals • Travel for in-person meetings with customers and sales agencies to develop key relationships • Manage the sales agents (reps), national accounts, and sales resources to deliver profitable growth • Create a culture of success and ongoing business and goal achievement • Manage the industrial and commercial sales and marketing budgets and provide detailed and accurate sales forecasting • Hire and develop industrial and commercial sales agents • Define sales processes that drive desired sales outcomes and identify improvements where and when required • Compile information and data related to customer and sales agency interactions • Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions • Work closely with the marketing function to establish successful support, channel and partner programs • Manage key customer relationships and participate in closing strategic opportunities • Achieve sales growth within the geographic district • Maintain and develop long term customer relationships • Increase market share of designated product families • Identify target accounts and create effective sales strategies • Present and demonstrate products to distribution channels and end users • Provide exceptional customer service • Other duties as assigned to support business initiatives.

• Independently place outbound calls to business that are past due on invoices • Contact businesses via email or portal to collect payments • Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment • Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications. • Organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment. • Process daily and/or month-end Account reconciliations – spread sheets such as daily cash log. • Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company. • Preparation of weekly aging report and prioritize accounts based on overdue status. • Account review for credit releases.

Account Manager, Regional Partnerships Full-time Location: Remote; occasional travel required Company Overview: Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips hundreds of thousands of members with the intelligence to take control of both the quality and length of their lives. Function has been recognized as one of Fast Company's Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z), with a recently announced $298M Series B. Function's Imaging Team powers one of the most advanced cancer screening platforms in the world, offering AI-driven MRI scans across 13 organs at 180+ imaging facilities in 150+ cities across the US and abroad. Built on the infrastructure of Ezra, a pioneer in full-body MRI screening that Function acquired, the Imaging Team sits at the core of Function's mission to move healthcare from reactive to proactive and is scaling rapidly as part of the company's next chapter of growth. We are building a world-class team that believes deeply in that mission, operates with a relentless bias toward action, and brings the technical rigor to match the ambition. Role: As the Account Manager, Regional Partnerships on the Imaging Team, you will serve as the strategic and operational leader for your assigned region. You will own the success and operational health of our partner imaging centers, driving partner performance, cultivating deep relationships, and ensuring an exceptional experience for Function members throughout their screening journey. You will also provide critical support to the Head of Partnerships on strategic expansion efforts. Key Responsibilities: Regional Management and Partner Ownership - Own the success and operational excellence of your region, ensuring partners consistently deliver exceptional experiences for Function members. - Cultivate deep, personal relationships with key contacts at each partner site through regular communication and a minimum of two in-person visits per year. - Lead localized marketing events in coordination with the marketing team to drive brand awareness and member growth. - Act as the connection point with key stakeholders, including OEM representatives in your area. - Monitor partner performance through data analysis and proactive outreach, intervening to prevent or resolve issues before they impact the member experience. Partnership Expansion Support - Assist the Head of Partnerships in identifying and evaluating new partnership opportunities. - Support due diligence processes for potential new partners as the network continues to scale. Data and Reporting - Maintain meticulous CRM records in Salesforce and build tracking systems to monitor regional performance. - Contribute to dashboards that measure partner health, member satisfaction, and operational metrics. - Present actionable insights to leadership through clear, comprehensive reporting. Cross-Functional Collaboration - Coordinate with clinical, operations, marketing, and member experience teams to resolve regional challenges. - Ensure seamless member scheduling, paperwork processing, and results delivery. - Document and systematize scalable processes across your region. Qualifications/Skills: - 3+ years in account management, partnerships, or regional operations, preferably in healthcare or health tech - Proven ability to own and grow partner relationships across a distributed territory - Strong analytical skills with experience in Salesforce or similar CRM platforms - Excellent communication and interpersonal skills; comfortable engaging partner leadership and internal stakeholders at the same level - Detail-oriented with strong organizational and time-management abilities - Proactive problem-solver with a bias toward action and process improvement - Familiarity with a medical or imaging environment is a plus Why You'll Love Working With Us: As an Account Manager, Regional Partnerships on the Imaging Team, you'll play a direct role in scaling one of the most advanced cancer detection platforms in the world. You'll also have access to: - Base Compensation Range: $90,000 - $110,000 + annual performance bonus + Stock options - Comprehensive health, dental, and vision plans for you and your family - Flexible, fully remote work environment with occasional travel - Team off-sites and wellness initiatives - Competitive vacation policy - A culture that emphasizes continuous learning and personal growth Join the Function Health team and help us build infrastructure that catches cancer earlier for more people, in more places. Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.

• Spend the majority of time on customer-facing sales activities, including in-person meetings, lab visits, and scientific discussions with researchers. • Build and maintain strong relationships with principal investigators (PI), researchers, and R&D leaders in academia, biotech, and pharmaceutical companies. • Identify customer needs and propose appropriate solutions using synthetic biology products and services. • Manage customer interactions across the full sales cycle, including opportunity development, quotation, order follow-up, and post-sales support. • Achieve assigned quarterly and annual revenue targets. • Develop and execute territory plans to expand business in the Korean market. • Maintain a healthy sales pipeline and deliver accurate sales forecasts. • Identify and develop new business opportunities within existing and new accounts. • Monitor market trends and competitor activities within the synthetic biology and life science research markets. • Provide market insights and customer feedback to internal teams. • Support the introduction of new products and solutions based on customer needs. • Work closely with technical support teams (FAS / application scientists) to support customer discussions when needed. • Collaborate with operations and internal teams to ensure smooth order processing and customer satisfaction. • Maintain accurate records of customer interactions and opportunities in CRM systems. • Represent the company at scientific conferences, academic meetings, and industry events. • Support local marketing activities, including seminars, workshops, and customer engagement programs.