Account Manager, Regional Partnerships Full-time Location: Remote; occasional travel required Company Overview: Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips hundreds of thousands of members with the intelligence to take control of both the quality and length of their lives. Function has been recognized as one of Fast Company's Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z), with a recently announced $298M Series B. Function's Imaging Team powers one of the most advanced cancer screening platforms in the world, offering AI-driven MRI scans across 13 organs at 180+ imaging facilities in 150+ cities across the US and abroad. Built on the infrastructure of Ezra, a pioneer in full-body MRI screening that Function acquired, the Imaging Team sits at the core of Function's mission to move healthcare from reactive to proactive and is scaling rapidly as part of the company's next chapter of growth. We are building a world-class team that believes deeply in that mission, operates with a relentless bias toward action, and brings the technical rigor to match the ambition. Role: As the Account Manager, Regional Partnerships on the Imaging Team, you will serve as the strategic and operational leader for your assigned region. You will own the success and operational health of our partner imaging centers, driving partner performance, cultivating deep relationships, and ensuring an exceptional experience for Function members throughout their screening journey. You will also provide critical support to the Head of Partnerships on strategic expansion efforts. Key Responsibilities: Regional Management and Partner Ownership - Own the success and operational excellence of your region, ensuring partners consistently deliver exceptional experiences for Function members. - Cultivate deep, personal relationships with key contacts at each partner site through regular communication and a minimum of two in-person visits per year. - Lead localized marketing events in coordination with the marketing team to drive brand awareness and member growth. - Act as the connection point with key stakeholders, including OEM representatives in your area. - Monitor partner performance through data analysis and proactive outreach, intervening to prevent or resolve issues before they impact the member experience. Partnership Expansion Support - Assist the Head of Partnerships in identifying and evaluating new partnership opportunities. - Support due diligence processes for potential new partners as the network continues to scale. Data and Reporting - Maintain meticulous CRM records in Salesforce and build tracking systems to monitor regional performance. - Contribute to dashboards that measure partner health, member satisfaction, and operational metrics. - Present actionable insights to leadership through clear, comprehensive reporting. Cross-Functional Collaboration - Coordinate with clinical, operations, marketing, and member experience teams to resolve regional challenges. - Ensure seamless member scheduling, paperwork processing, and results delivery. - Document and systematize scalable processes across your region. Qualifications/Skills: - 3+ years in account management, partnerships, or regional operations, preferably in healthcare or health tech - Proven ability to own and grow partner relationships across a distributed territory - Strong analytical skills with experience in Salesforce or similar CRM platforms - Excellent communication and interpersonal skills; comfortable engaging partner leadership and internal stakeholders at the same level - Detail-oriented with strong organizational and time-management abilities - Proactive problem-solver with a bias toward action and process improvement - Familiarity with a medical or imaging environment is a plus Why You'll Love Working With Us: As an Account Manager, Regional Partnerships on the Imaging Team, you'll play a direct role in scaling one of the most advanced cancer detection platforms in the world. You'll also have access to: - Base Compensation Range: $90,000 - $110,000 + annual performance bonus + Stock options - Comprehensive health, dental, and vision plans for you and your family - Flexible, fully remote work environment with occasional travel - Team off-sites and wellness initiatives - Competitive vacation policy - A culture that emphasizes continuous learning and personal growth Join the Function Health team and help us build infrastructure that catches cancer earlier for more people, in more places. Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.

• Spend the majority of time on customer-facing sales activities, including in-person meetings, lab visits, and scientific discussions with researchers. • Build and maintain strong relationships with principal investigators (PI), researchers, and R&D leaders in academia, biotech, and pharmaceutical companies. • Identify customer needs and propose appropriate solutions using synthetic biology products and services. • Manage customer interactions across the full sales cycle, including opportunity development, quotation, order follow-up, and post-sales support. • Achieve assigned quarterly and annual revenue targets. • Develop and execute territory plans to expand business in the Korean market. • Maintain a healthy sales pipeline and deliver accurate sales forecasts. • Identify and develop new business opportunities within existing and new accounts. • Monitor market trends and competitor activities within the synthetic biology and life science research markets. • Provide market insights and customer feedback to internal teams. • Support the introduction of new products and solutions based on customer needs. • Work closely with technical support teams (FAS / application scientists) to support customer discussions when needed. • Collaborate with operations and internal teams to ensure smooth order processing and customer satisfaction. • Maintain accurate records of customer interactions and opportunities in CRM systems. • Represent the company at scientific conferences, academic meetings, and industry events. • Support local marketing activities, including seminars, workshops, and customer engagement programs.

JOB SUMMARY The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities. Basic knowledge of Commercial, Managed Care, Medicare and Medicaid insurance is preferable. An effective revenue cycle process is achieved with working as part of a dynamic team and the ability to adapt and grow in an environment where work assignments may change frequently while resolving accounts with minimal assistance. Representative must be able to work independently as well as work closely with management and team to take appropriate steps to resolve an account. Team member should possess the following: - Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed. - Basic computer skills to navigate through the various system applications provided for additional resources in determining account actions - Access payer websites and discern pertinent data to resolve accounts - Utilize all available job aids provided for appropriateness in Patient Accounting processes - Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account - Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership - Identify and communicate any issues including system access, payor behavior, account work-flow inconsistencies or any other insurance collection opportunities - Provide support for team members that may be absent or backlogged ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. - Researches each account using company patient accounting applications and internet resources that are made available. Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online. Problem solves issues and creates resolution that will bring in revenue eliminating re-work. Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail, identifies payor issues and trends and solves re-coup issues. Requests additional information from patients, medical records, and other needed documentation upon request from payors. Reviews contracts and identify billing or coding issues and request re-bills, secondary billing, or corrected bills as needed. Takes appropriate action to bring about account resolution timely or opens a dispute record to have the account further researched and substantiated for continued collection. Maintains desk inventory to remain current without backlog while achieving productivity and quality standards. - Perform special projects and other duties as needed. Assists with special projects as assigned, documents, findings, and communicates results. - Recognizes potential delays and trends with payors such as corrective actions and responds to avoid A/R aging. Escalates payment delays/ problem aged account timely to Supervisor. - Participate and attend meetings, training seminars and in-services to develop job knowledge. - Respond timely to emails and telephone messages as appropriate. - Ensures compliance with State and Federal Laws Regulations for Managed Care and other Third Party Payors. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Thorough understanding of the revenue cycle process, from patient access (authorization, admissions) through Patient Financial Services (billing, insurance appeals, collections) procedures and policies - Intermediate skill in Microsoft Office (Word, Excel) - Ability to learn hospital systems – ACE, VI Web, IMaCS, OnDemand quickly and fluently - Ability to communicate in a clear and professional manner - Must have good oral and written skills - Strong interpersonal skills - Above average analytical and critical thinking skills - Ability to make sound decisions - Has a full understanding of the Commercial, Managed Care, Medicare and Medicaid collections, Intermediate knowledge of Managed Care contracts, Contract Language and Federal and State requirements for government payors - Familiar with terms such as HMO, PPO, IPA and Capitation and how these payors process claims. - Intermediate understanding of EOB. - Intermediate understanding of Hospital billing form requirements (UB04) and familiar with the HCFA 1500 forms. - Ability to problem solve, prioritize duties and follow-through completely with assigned tasks. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. - High School diploma or equivalent. Some college coursework in business administration or accounting preferred - 1-4 years medical claims and/or hospital collections experience - Minimum typing requirement of 45 wpm PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Office/Team Work Environment - Ability to sit and work at a computer terminal for extended periods of time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Call Center environment with multiple workstations in close proximity As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation - Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. - Position may be eligible for a signing bonus for qualified new hires, subject to employment status. - Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: - Medical, dental, vision, disability, and life insurance - Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. - For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act. Our Culture is Rooted in the Communities We Serve Service is at the heart of Conifer Health's values and our company's culture. Our team members are dedicated to making a positive impact in the places where they live and work. Together, we commit to foster good health, combat hunger and connect humanity. The power of local volunteerism combined with charitable giving helps build the strong, healthy communities we want for ourselves and our clients. We Deliver Better Business Outcomes for Clients Consumers are demanding greater transparency on cost and quality, and healthcare organizations and self-insured employers are focusing more on wellness and prevention. Achieving market leadership requires excelling at reimbursement competencies and risk-based capabilities. Aligning with a proven partner with deep expertise in health system reimbursement and risk-based administration can accelerate success and improve your patient, operational and financial outcomes. Real People and Real Lives Inspire Us to Serve for Better We're experts at the business of healthcare. But what truly sets us apart is how we deliver revenue cycle management and value-based care services. Serve for Better is a simple, but powerful mindset for how all of our team members act toward any patient, client, or fellow team member. Serve for Better means we are focused on Empathy, Quality, Completeness and Experience. Together, We Make Better Health Possible Conifer Health has been providing managed services to health systems, their health plans and managed populations for more than 35 years. Our purpose is to provide the foundation for better health. Serving Within Our Communities Service is at the heart of Conifer Health's values. We are proud of the dedication of our employees to make a positive impact in the places where they live and work. Conifer Health provides employees a variety of ways to give their time and talent to the organizations that mean the most to them. Focusing on Growth Conifer Health supports team members through Conifer University. Each field of learning is designed to focus on a unique team member need.

Senior Account Manager Bluefors is the industry standard for ultra-low temperature cooling solutions, powering breakthroughs in quantum technology. Our cryogenic measurement systems, cryocoolers, and pioneering cryogenic products enable physicists and scientists worldwide to push the boundaries of discovery and innovation. We are seeking a highly motivated Senior Account Manager to join our growing Sales team. In this high-impact role, you will develop and lead strategic customer relationships with major enterprise clients in the quantum technology and high-tech manufacturing sectors. You'll drive long-term account growth, manage complex sales cycles, and represent cutting-edge cryogenic technologies to some of the most innovative companies in the world. Our office is in Brooklyn NY, but for this position we're looking for a remote employee to work with our US west coast customers in the state of California. Candidates must reside in California to be considered. Please note that this role requires the ability to travel more than 50% of the time. Salary range: $140-170k plus bonus Your main responsibilities would be - Lead strategic account management for a portfolio of key clients across the US and Canada, managing portfolio sales, understanding customer needs, aligning solutions to meet them, and taking ownership of creating, executing, and closing sales opportunities. - Develop and execute account strategies that align customer objectives with Bluefors' technology solutions and business goals. - Establish and maintain strong, long-lasting customer relationships together with account team and be responsible for driving services initiatives within the account - Collaborate with the sales, and technical teams to deliver excellent customer service and support - Serve as the customer advocate, handling client inquiries, resolving issues in a timely manner, coordinating cross-functional resources, and developing best practices to deliver excellent service and technical support. - Monitor market and competitor trends to identify new opportunities and influence strategic direction. - Forecast and track account metrics, providing regular performance and pipeline reports to leadership. - Contribute to sales process improvement and mentor team members where appropriate. What we expect from you - Minimum MSc/BSc level degree in a relevant field (Business, Marketing, Technology, or related) - 10+years experience in sales and/or account management, preferably in an international environment - Excellent communication and interpersonal skills - Background on working in complex technical industry with technical buyers - A deep understanding of high-technology products and services sales - Strong analytical and problem-solving abilities - Goal-oriented, with a track record of meeting or exceeding sales targets - Ability to work in a fast-paced, dynamic environment - Willingness to travel - Fluency in English, both written and spoken We also appreciate - Ability to work independently and collaboratively in a fast-paced technology environment - Positive and hands-on attitude - Familiarity with Salesforce Employee Benefits - Bluefors offers a generous benefits package including health, dental, vision, 401K, training, vacation and Paid Time Off (PTO). Physical Demands - While performing the duties of this job, the employee is frequently required to sit, stand, walk, reach with arms and hands, and have hand and finger dexterity. The employee is regularly required to see, talk and hear. In an office setting, the employee may occasionally stoop, kneel, or crouch. The employee will frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. For more information, please contact our Sales Director Jukka Marjomaa at jukka.marjomaa@bluefors.com This role does not offer sponsorship for work authorization. Bluefors, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.