• Develop, enhance, and maintain CI/CD self-hosted infrastructure using modern DevOps tooling (GitHub Actions Runners stack, ArgoCD, FluxCD etc.). • Automate infrastructure provisioning, configuration management, monitoring, and operational workflows using IaC and scripting languages. • Own the deployment, maintenance, and lifecycle management of systems supporting engineering (Kubernetes clusters, container registries, artifact systems, and internal developer platforms) leveraging deep expertise in Kubernetes, container runtimes, and the broader cloud-native ecosystem (Helm, Kustomize, etc.). • Troubleshoot complex infrastructure and application issues, driving root-cause analysis and developing long-term remediation solutions. • Design, build, and maintain cloud infrastructure across major cloud providers (AWS, GCP, Azure), and develop/support deployments of applications, services, and monitoring with a strong focus on scalability, reliability, and cost optimization. • Develop internal tooling and automation using Terraform, Python, Go, or similar languages to streamline operational tasks and improve developer productivity. • Implement and manage security best practices across cloud environments, including identity management, secrets handling, audit logging, and network controls. • Leverage AI/ML tools to automate repetitive DevOps tasks, operational workflows.

Role Description The location preference for the role is New Delhi but can also be in Mumbai/Remote with hours of working 12:30 hrs – 21:00 hrs IST. To provide both technical and functional expertise of the Power Platform, SharePoint, and D365 CE areas with focus on enhancing the performance, efficiency, and capability of the Control Risks business. This is a hands-on role and the holder will equally lead the development, design, implementation, and support of Power Platform & SharePoint solutions as well as optionally provide configuration and enhancements to Dynamics 365 CE. The role requires strong communication to a non-technical audience and the holder needs to be able to work at a strategic level as well as have hands-on tactical and operational skills to define work and troubleshoot/resolving issues in an effective way. What You'll Do: - Work closely with the Enterprise Applications Solution Architect and Technical Delivery Manager to design and deliver Power Platform and SharePoint solutions including architecture and design decisions. - Design and implement solutions using PowerApps (Canvas and Model Driven), Power Automate, Power BI, Microsoft Dataverse, and SharePoint. - Establish and enforce Power Platform environment policies, Data Loss Prevention (DLP) rules (in conjunction with the Infosec team), and license optimization using the Center of Excellence (CoE) toolkit. - Build complex, efficient Power Apps and automated workflows to streamline operations. - Integrate Power Platform solutions with external data sources, including SharePoint, Azure SQL, REST APIs, and the Microsoft Dynamics 365 suite. - Provide expert-level guidance, documentation, and best practices to developers (including citizen developers) and stakeholders. - Manage Application Lifecycle Management (ALM) by configuring CI/CD pipelines for solution deployment across environments. - Work with the Business Teams to understand opportunities/requirements, develop user stories in DevOps (or ITSM), and define product backlog. - Inspire the business through demonstrations of the possibilities of Power Platform, SharePoint, and their wider capabilities/integration to meet Control Risks needs and strategic ambitions. - Explore the functionality of AI tools including Co-Pilot, use cases within Control Risks, and advise on the approach and implementation. - Advise customers on best practices for Power Platform & SharePoint processes, user interface, and architecture. - Develop functional designs, test plans, and scripts where applicable. - Develop and deliver the configuration/customization/integration/enhancements to the solutions as necessary. - Prepare and represent Power Platform and SharePoint changes at CAB. - Work with other teams on ad hoc projects as a SME utilization resource from the Enterprise Apps team to complete project tasks on time and within budget. - Provide technical support for D365 CE solutions focusing on Sales, Project Operations, Customer Service, and Omni channel. - Drive innovation and developing solutions that improve the efficiency and capability of Power Platform and D365 CE users. - Assist in the platform releases (upgrades) with regression testing and work with the business to arrange functional tests. - Provide Go-live/Hypercare support where relevant. - Resolve tickets and issues raised by Business Teams in accordance with internal service levels, processes, and procedures (L3/L4 Support). - Implement product best practices based on Microsoft Dynamics standards and supported configurations. - Help and provide guidance with training SMEs in areas specific to their BAU activities. - Work with the business SMEs, help with knowledge, answer questions, drive a knowledge base. - Data migration: Assist with the facilitation of data sets for ETL activities and work with the business teams. Qualifications - 5+ years of development and extensions using the Power Platform: Canvas driven Apps, Model driven Apps, Flow, Power Virtual Agent, Dataverse & SharePoint based solutions. - Desirable: 3+ years of experience configuring and implementing Dynamics 365 CE, including technical development skills (customization, extension, and integration). - Bachelor’s degree and 5+ years relevant work experience. - Proven experience in business analysis with organizations of various sizes and complexity is an advantage. - Excellent problem-solving and analytical skills. - Business process mapping and optimization: experience leading ongoing reviews of business processes and developing optimization strategies. - Good interpersonal skills, possessing the confidence to build relationships with all levels of stakeholders. - Must have in-depth knowledge of Microsoft Power Platform and SharePoint, including deep knowledge of Power Apps (Canvas & Model-driven), Power Automate, Dataverse, Power BI. - Good understanding of Dataverse security models, ALM, and governance practices. - Good grasp of new/emerging technology trends – experience of Co-Pilot for Power Platform, Power Virtual Agents (Copilot Studio), or AI Builder will be a significant advantage. - Background in .NET or C# development is desirable. - Any experience on D365-CE is an advantage! Requirements - Problem Solving: Owns problems, identifies and works with the right people to solve problems quickly within own remit and wider team(s). - Innovation & Creativity: Reviews and looks for efficiencies in ways of working; constantly seeks innovative ways to improve services offered to clients. - Applied Thinking/Decision Making: Be prepared to make decisions and effectively implement those decisions. - Results Oriented: Delivers on personal objectives to deliver to strategic and department plans – focuses on delivery, strives to exceed expectations. - Driving profit/margin improvement: Suggests and makes improvements and efficiencies to manage costs and improve margins. - Communication, planning work, and influencing: Communicates clearly and concisely using language appropriate to the audience.

• Drive the end-to-end platform engineering strategy for foundational components of Workspace ONE / UEM ecosystem • Design, build, and scale the automation and infrastructure for UEM services • Lead and evolve platform-level automation focusing on patch automation improvements • Collaborate closely with Engineering, SRE, Product, and Release teams to enhance platform performance • Influence how Omnissa builds, validates, and ships platform capabilities at scale

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: - Business Insider named us an “enterprise startup to bet your career on” - Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below: - Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time. - Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx - On-board Workato components & applications to Internal Platform. - Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle. - Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc. - Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release. - Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements. - Participate in system design consulting, platform management, and architecture reviews. - Document development processes and best practices. - Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. - Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment. If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you! Requirements Qualifications / Experience / Technical Skills - Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go - Experience with creating internal platform tooling, e.g. CLI tools, etc - Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions. - Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps. - Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices. - Strong understanding of networking fundamentals and web services architecture. - Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation). - Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). - Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools. - BS or MS in the CS field (or equivalent experience). - 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer / DevOps / SRE / CICD). (REQ ID: 2718)