Responsibilities: - Serve as the first line of support for MindFi members through email, phone, and live chat, providing timely and empathetic assistance. - Handle a wide range of customer queries, complaints, account issues, and service-related concerns, ensuring clear communication and effective resolution. - Conduct basic technical troubleshooting (e.g., app issues, login problems, device compatibility) and escalate complex technical problems to the appropriate teams. - Build rapport with members by communicating in a warm, friendly, and professional manner to create exceptional service experiences. - Collaborate with the Content and Operations teams to support event logistics, community activities, and engagement initiatives in MindFi’s forums. - Maintain accurate records of interactions, follow-ups, and resolutions in customer support systems. Requirements - Bachelor’s Degree - Fluent in English, written and spoken. Extra languages are a plus - At least 2 years of experience in a call center or customer support role - Excellent active listening and verbal communication skills - Strong problem-solving and conflict resolution abilities, with the capability to synthesize information - Ability to multitask, manage time effectively, and prioritize tasks - Keen attention to detail - Proficiency in Google Workspace, customer support software, phone call systems, and live chat platforms - Ability to quickly learn and adapt to new technologies and software Particulars - Work from Home setup, laptop not provided - Willing to work on rotating shifts, including night shifts - Willing to work during the weekends About MindFi MindFi pursues a simple mission: making mental wellness culturally-relevant and accessible to all of Asia. The MindFi platform delivers a full spectrum of mental health and wellbeing support to corporate clients and individual users. To empower lasting mental wellness for the modern professional, the platform serves 24/7 self-care and community-care services, intelligent matching with therapists and coaches, and personalized wellbeing tools in a single cross-platform mobile app. Headquartered in Singapore, MindFi is the mental health and wellness provider of choice for Fortune 500 companies, fast-growing startups, and corporations in APAC. To become a part of the #MindFitness movement, visit mindfi.co or download the app on the App Store or Google Play.

Founding Account Executive Company Description Systems in healthcare are often cumbersome and outdated, failing to meet the critical needs of both clinicians and patients. Decoda Health (YC S23) is building AI-powered solutions to streamline patient and provider journeys, reducing administrative burdens and improving efficiency for everyone involved. Role Description We are looking for an Account Executive to own the sales process from first meeting to close. This role focuses exclusively on closing qualified, pre booked opportunities generated by our go to market engine. You will work directly with founders and operators at healthcare practices to understand their business, clearly articulate ROI, and confidently drive decisions. This is a true closing role. Key Responsibilities Own the Close - Run discovery and demo calls with qualified inbound and outbound leads. - Understand practice workflows, revenue challenges, and specific decision criteria. - Present Decoda Health’s solution with clarity, confidence, and conviction. - Manage the full cycle, including handling objections, pricing conversations, and contract negotiations. - Drive deals to close efficiently and predictably to meet growth targets. Pipeline and Deal Management - Maintain CRM hygiene by keeping accurate deal stages, notes, and forecasts up to date. - Follow up decisively to maintain momentum and move opportunities through the funnel. - Partner with the Head of Sales to ensure seamless handoffs and maintain high deal quality. Improve the Sales Motion - Collaborate with founders to refine product demos, messaging strategies, and pricing models. - Provide strategic feedback on lead quality, common objections, and win/loss trends. - Shape the sales playbook by helping to build repeatable processes as the company scales. What We’re Looking For - 2 plus years closing experience as an AE in B2B SaaS or health tech - Demonstrated ability to source and close mid-market and enterprise deals end-to-end - Proven track record closing deals with founders or decision makers - Strong discovery skills and ability to communicate business value - Comfortable owning pricing and contract conversations - Highly organized with strong follow through - Experience selling into medical, wellness, or aesthetic practices is a strong plus. What We Offer - Competitive base salary plus uncapped commission - Direct access to founders and real influence on GTM strategy - Clear path for growth as the company scales - Opportunity to meaningfully improve how healthcare operates

Wer wir sind Sellence – Selling Excellence Bei Sellence verbinden wir Leidenschaft für Vertrieb mit Exzellenz im Handeln. Bei uns geht es nicht nur ums Verkaufen – sondern darum, Marken sichtbar zu machen und Händler nachhaltig zu begeistern. Denn Exzellenz ist kein Zufall, sondern unser täglicher Anspruch: smarte, digitale und professionelle Vertriebsarbeit. Und genau dafür suchen wir Menschen wie dich! Wer wir sindWir sind ein junges Unternehmen, doch unser Team bringt jahrzehntelange Erfahrung im Vertrieb von Tabakwaren mit. Wir verbinden den Spirit eines dynamischen Start-ups mit der Sicherheit und Expertise echter Branchenkenner. Flache Strukturen, moderner technischer Standard und ein menschliches Miteinander zeichnen uns aus – bei uns kann sich jeder entfalten und Verantwortung übernehmen. Deine Mission Du willst Marken nicht nur verkaufen, sondern im Handel sichtbar machen und echte Beziehungen aufbauen? Als Vertriebsmitarbeiter im Außendienst (m/w/d) bei Sellence sorgst du dafür, dass Premium-Tabakprodukte optimal platziert werden, Händler begeistert sind und unsere Marken dort glänzen, wo Konsumenten ihre Entscheidungen treffen. Das erwartet dich • Vertrieb & Beratung: Betreuung und Ausbau deines Kundenstamms im Vertriebsgebiet – mit individueller Beratung und gezielten Absprachen. • Markenpräsenz gestalten: Optimale Regalplatzierung, kreative Promotions und professionelle Auftritte im Markt. • Händler aktivieren: Schulungen des Verkaufspersonals und repräsentative Einsätze auf Messen. • Smart Data nutzen: Tourenplanung und Reportings über iPad & Online-Tools – digital, effizient und transparent. • Marktgespür zeigen: Analyse von Wettbewerbern und Trends – du erkennst Chancen, bevor andere sie sehen. Dein Profil • Erfahrung im Außendienst, Vertrieb oder Handel • Kommunikationsstark, überzeugend und serviceorientiert • Selbstständig, organisiert und zielorientiert • Sehr gute Deutschkenntnisse in Wort und Schrift • Führerschein Klasse B + sicherer Umgang mit iPhone & iPad • Du wohnst in einem unserer Vertriebsgebiete oder bist offen für einen Umzug in die Region Unser Angebot • Sicherer Job: Unbefristete Festanstellung mit attraktivem Grundgehalt und Bonus nach klarer Zielvereinbarung • Mehr als Geld: Zusätzlich erwarten dich attraktive Zusatzleistungen wie steuerfreie Extras (z. B. Sachbezüge), Tankkarte, echte Chance für persönliches Wachstum sowie eine Firmenkultur, in der Leistung anerkannt wird • Starkes Onboarding: Du wirst von einem motivierenden Projekt-Team und erfahrenen Gebietsleitern in deiner Region unterstützt. Dank des geballten Fachwissens unserer langjährig erfahrenen Mitarbeiter erhältst du das beste Onboarding und kontinuierliches Learning für deinen Erfolg. • Ausstattung, die Spaß macht: VW Golf Variant + iPhone & iPad – alles auf dem neuesten Stand • Work smart & balanced: 5-Tage-Woche, flexible Arbeitszeiten, eigenverantwortliche Tourplanung und ein Umfeld, das Raum für Beruf und Privatleben lässt – so bleibst du motiviert und kannst dich voll entfalten • Entfaltung garantiert: Bei uns zählen Ideen, Mitgestaltung und Eigeninitiative. Jeder soll sich bestmöglich einbringen können Dein nächster Schritt Klingt spannend? Dann zeig uns, dass du Vertrieb lebst! -> Bewirb dich mit deinem Lebenslauf direkt über unser Online-Portal. Ein kurzes Anschreiben oder Zeugnisse kannst du gern ergänzen – sind aber kein Muss. So läuft’s ab: 1. Bewerbung abschicken 2. Rückmeldung innerhalb von 5 Tagen 3. Online-Interview mit unserem Projektteam 4. Dein Angebot für den Start in eine starke Zukunft

What we're doing Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta was founded to rebuild the mortgage LOS from the ground up. Our founding belief is that the future of mortgage lending will be a fully automated process. Today, our AI augmented platform makes that a reality. Our mission has been to build a platform where AI isn’t just an add-on, but the core engine that transforms how a loan is actually manufactured. Who we are Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open, and automated origination experience, benefitting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are You're an entrepreneurial enterprise software sales professional who thrives in early-stage environments and is energized by building something from the ground up. You have a track record of successfully closing complex, high-value deals and aren't afraid to own the full sales cycle from prospecting to close. The ideal candidate will have: - Proven experience selling enterprise software solutions, particularly those requiring significant organizational change or integration - Strong relationship-building skills and a natural ability to connect with stakeholders at all levels, as well as the ability to build consensus across a large organization - The ability to quickly grasp complex technical concepts and effectively communicate them to diverse audiences - A self-starter mentality with excellent organizational skills and follow-through - Experience in or strong familiarity with the mortgage industry is a plus, but not required - Most importantly, you're someone who combines deep sales expertise with genuine curiosity about our customers' challenges and a collaborative approach to finding solutions. About the role As one of our first few sales hires, you'll play a crucial role in scaling Vesta's go-to-market motion and establishing our sales playbook. You'll work directly with our executive team to learn our proven sales approach and make it your own. Your responsibilities will include: - Owning the full sales cycle for enterprise mortgage lenders, from initial outreach through closing - Building and maintaining relationships with key industry stakeholders and partners - Conducting detailed discovery calls and product demos - Developing and documenting repeatable sales processes that can scale with our growing team - Contributing strategic insights to help shape our product roadmap based on customer feedback - Representing Vesta at industry conferences and events This role offers a unique opportunity to join an early-stage startup and be part of a small sales team . You'll work directly with the founding team and play a key role in shaping how we build and grow our sales function. Perks + Benefits - Robust medical, vision, & dental coverage (~100% of employee premiums covered) - FSA plan offering - 401(K) plan offering - Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) - Remote-first culture with a physical hub in the bay area! - Generous Work-From-Anywhere & Wellness Benefits - Monthly cell & wifi stipend - Monthly Doordash benefits - Open & encouraged flexible time off - Company offsites to get to know the team! The OTE compensation range for this role is $200,000 - $300,000/year. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.