About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Risk Platform team at Airwallex is responsible for managing the risk for all the products at Airwallex, including GTPN, PA, Issuing, Onboarding, and Account takeover. The risk landscape is constantly changing, and fraudsters are becoming increasingly sophisticated. We are at the forefront of innovation in risk management. Our mission is to keep Airwallex's products and services safe and secure, and make Airwallex a trusted partner for businesses around the world. We use cutting-edge technologies, such as graph, ML, and LLM, to implement and improve our strategy. We collaborate with other teams and our customers globally to ensure a holistic approach for risk management. This role is based in "Singapore". What you'll do As an Engineering Manager, you will own the strategy, roadmap, and delivery of real-time detection systems and client-facing fraud management products that protect customers and revenue at global scale. This is a hands-on leadership role: you will shape architecture and execution while developing managers and senior engineers to do the best work of their careers. - Provide strategic leadership for a mission-critical fraud and risk platform, aligning technical direction and capacity planning with business goals and regulatory requirements. - Work with PM, Design, Ops, Commercial and Strategy teams to shape the future of our fraud management products - Build and scale a high-performing engineering organization (including managers and senior ICs): set goals, establish career paths, run performance and compensation processes, and cultivate a culture of ownership, inclusion, and excellence. - Partner closely with PM to define the roadmap, prioritize a measurable backlog, and deliver outcomes that improve detection rates, reduce false positives, and minimize chargebacks. - Serve as the accountable owner for architecture and system quality across services, ensuring reliability, scalability, and cost efficiency for real-time decisioning under high load. - Remain hands-on where it matters: guide designs, review critical code and APIs, and de-risk complex initiatives with pragmatic technical deep dives. - Drive design and code quality: institute standards, reviews, and automated checks that raise the bar without slowing teams down. - Ensure cross-team collaboration with platform, data, SRE, security, and global engineering teams; remove blockers and foster clear interfaces, SLAs, and ownership. - Own operational excellence: on-call readiness, incident response, postmortems, observability, capacity planning, and continuous reliability improvements. - Lead talent strategy: recruit, onboard, and develop engineers and managers; build diverse teams and succession plans for sustained velocity. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 8+ years in back-end engineering with 2+ years in engineering management, including ownership of complex, distributed systems in production. - Risk management or Fintech product engineering experience. - Bachelor's degree in Computer Science or related field. - Proficiency in Java, including multi-threading, high-concurrency patterns, I/O/NIO, and network programming. - Deep experience with distributed systems and high-availability, high-throughput architectures (caching, partitioning, consistency models, and resiliency patterns). - Proficiency with Spring / Spring Boot, HTTP, TCP/IP, REST, and build tools such as Gradle / Maven. - Practical experience with Docker and Kubernetes for containerization and orchestration. Preferred Qualifications: - Leadership across multiple disciplines (e.g., frontend, backend, data/ML, SRE) with managers-of-managers scope for Director-level candidates. - Working knowledge of machine learning in production and strong data analysis skills to interpret model and rule performance. - Fluency in English for effective collaboration across global teams and stakeholders. - Familiarity with modern data and storage technologies: Cassandra, Redis, NoSQL, Hadoop, and streaming systems (e.g., Kafka, Flink, Spark). - Polyglot engineering with one or more of Kotlin, Scala, Python, Golang. - Cloud experience with Alibaba Cloud, AWS, or GCP; strong grasp of cloud networking, security, and cost management. - Background with risk-specific components: rule engines, feature stores, model serving, A/B testing/experimentation, and real-time stream processing. - Awareness of regulatory and security standards relevant to payments (e.g., PCI DSS, SOC 2, data privacy best practices). What Will Set You Apart - You think in systems: data, models, rules, services, and people-optimizing the whole, not just parts. - You operate with clarity and urgency, turning ambiguity into decisive roadmaps and measurable results. - You coach and multiply leaders, not just output; you attract and retain top talent. - You balance pragmatism and rigor, delivering incrementally while paying down risk and tech debt deliberately. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position We are seeking a Senior Engineering Manager - Regional Service Manager to lead our Remote Enablement operations across the Americas. In this pivotal role, you will manage a large, cross-functional team based in Costa Rica while delivering high-quality support to employees worldwide. You'll drive service excellence, foster team capability development, and champion a culture of collaboration and continuous improvement. As a key bridge between remote resolution and physical workplace support, you'll ensure consistent, reliable service delivery across multiple channels while building and sustaining a high-performing team equipped for evolving business and technology needs. The Opportunity As a Senior Engineering Manager - Regional Service Manager, you will take on strategic leadership responsibilities that span people development, operational excellence, and service delivery transformation: - Build and Develop High-Performing Teams – Shape team capabilities aligned with immediate project needs and our function's vision; empower team members to define their career journeys and create tangible development opportunities that support their growth. - Ensure Team Health and Sustainability – Maintain a sustainable work pace while cultivating healthy team dynamics, psychological safety, and open communication; proactively remove impediments and act as an escalation point that protects team focus and morale. - Lead Product and Service Delivery – Co-create technical roadmaps with Product Managers, drive end-to-end feature delivery, set clear priorities, manage stakeholder expectations, and create collaboration efficiencies across teams and functions. - Drive Performance and Optimization – Define success metrics, analyze workforce capability trends, translate data into actionable insights, and implement process improvements that boost efficiency and service quality. - Own Financial and Resource Management – Develop business cases for new initiatives, make data-driven resource allocation decisions, and manage budgets responsibly including headcount, operational costs, and vendor contracts. - Bridge Regional and Global Operations – Partner closely with regional on-site support teams and affiliates to ensure seamless service delivery, aligned processes, and effective escalation management in a high-volume environment. Who You Are Experience & Education: - 10+ years of people leadership, product/service management, program management, or similar roles, with a proven track record of building high-performing teams - 2+ years in pharmaceutical, biotechnology, or regulated healthcare technology industries - Bachelor's degree or advanced degree in Business or IT (or equivalent experience) Technical & Business Capabilities: - Deep understanding of software development and/or service delivery methodologies; familiarity with solution, information, and process architecture - Demonstrated lean & agile mindset; ability to create clarity around team outcomes and translate data into strategic insights - Proven experience leading large-scale service desk or technical support operations with multi-channel, high-volume environments - Experience adopting and operationalizing AI-enabled support capabilities to drive efficiency and scalability Leadership & Mindset: - Servant and creative leadership style (VACC values); demonstrated ability to empower teams to act autonomously while holding them accountable - Executive presence with strong business acumen; comfort navigating ambiguity and managing complexity with an enterprise mindset - Track record of breaking down silos, driving cross-regional collaboration, and building strong partnerships with stakeholders across organizational boundaries - Intellectual curiosity, integrity, and genuine passion for innovation and operational excellence - Proven capability in managing service performance metrics (SLA, CSAT, resolution rates, productivity) and driving continuous improvement Ready to make an impact? We invite you to apply for this exciting opportunity to lead service excellence and team transformation at Roche. If you're passionate about building high-performing teams, driving operational innovation, and delivering exceptional employee experiences in a global, regulated environment, we'd love to hear from you. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

• Work as part of the senior engineering leadership team to help build a quality engineering organisation • Assist squad leaders to maintain their backlog providing assistance with architecture and stakeholder management. • Collaborate with engineering practice leads to improve core engineering practices across backend, front end, infrastructure and quality practices • Help to monitor squads' delivery cadence and work with a team on improving their efficiency • Promote sound, modern engineering practices and tools within the squads (TDD, pair programming, efficient branching strategies, etc) • Teach and mentor your squads on making sound technology choices, software design practices and the ways of working • Mentor and grow Engineers under your care • Collaborate on and recommend sound DevOps practices in the teams • Manage direct reports - Engineering Team Leads in each of your squads

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Majors Solution Engineering organization is seeking a Manager of Solution Engineering to lead a highly skilled team of Solution Engineers across Healthcare & Life Sciences who provide value-based evaluation scenarios including demonstrations, labs and POCs. In addition to managing a team, you will work directly with our sales team and channel partners to understand the needs of our enterprise customers, strategize on how to navigate sales cycles, and close business. IN THIS ROLE YOU WILL GET TO: - Build and lead a team of solution engineers who serve as our core product introduction, evaluation and education experts - Partner with sales leadership to achieve regional quota targets, our goals and ensure relationships are built - Work alongside revenue leaders to set the go-to-market strategy for territory - Effectively escalate customer feedback and product obstacles/gaps to represent the team’s needs to executive staff - Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions - Collaborate and maintain a close working relationship with product, engineering, sales, marketing and services - Play an active role in sourcing and screening potential candidates and managing the interview process - Act as a player/coach working with your team on and delivering compelling presentations to customers and prospects ON DAY ONE WE WILL EXPECT YOU TO HAVE: - 8+ years of industry experience in a pre-sales or engineering capacity with 2+ years of direct front line management experience (hiring, training and retaining top talent). - Industry expertise within Data Warehousing, Data Engineering, Data Science, Business Intelligence, Data Analytics and/or Cloud Computing. - Snowflake experience strongly preferred - Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos. - Ability to connect a customer’s specific mission problems and Snowflake’s solutions. University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred. ABOUT OUR TEAM: Our Solution Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: - This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $252,000 - $330,750. The estimated base salary for this role is $189,000 - $248,062. - Additionally, this role is eligible to participate in Snowflake’s equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.