Role Description The Implementation Team Lead supports the Implementation Manager by directly overseeing a pod of Implementation Specialists, Project Managers, and other onboarding team members. This role ensures the successful delivery of onboarding projects by coaching the team, monitoring project health, and ensuring adherence to processes and timelines. The Team Lead also plays a critical role in identifying and escalating risks early. Key Responsibilities - Team Management & Coaching - Supervise a pod of onboarding team members within a vertical. - Provide guidance, coaching, and support for day-to-day tasks and long-term development. - Conduct regular 1:1s, give feedback, and help team members meet project expectations. - Project Oversight - Monitor assigned team’s project pipeline and help allocate resources efficiently. - Serve as point of escalation for blockers within the pod. - Ensure projects remain on schedule and meet quality standards. - Process Improvement - Identify areas for onboarding process improvement and propose solutions. - Help reinforce process adherence across the pod. - Share feedback from team members to Implementation Manager to influence playbook updates. - Collaboration & Communication - Work closely with other Team Leads, Implementation Managers, and cross-functional departments (e.g., Data, Product, Support). - Represent your pod in team meetings and cross-functional syncs. - Assist with onboarding and mentoring of new team members. Qualifications - 3–5 years of experience in SaaS onboarding, implementation, or customer success. - Previous experience mentoring or leading others informally or formally. - Strong understanding of project delivery, customer communications, and implementation best practices. - Excellent organizational and time management skills. Preferred Qualifications - Experience working within a vertical-specific SaaS solution (e.g., Self Storage, Marine, Campgrounds). - Familiarity with project management tools and CRM platforms. - Prior experience in a player-coach role or stepping into leadership. Key Metrics for Success - Project completion rate and on-time delivery within the pod. - Pod-level CSAT or customer feedback scores. - Team member performance and engagement. - Quality and consistency of implementation processes followed. Benefits - Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. - 401(k) match after 60 days, 100% vested after 1 year. - Employer contribution to your HSA, plus an HRA to help offset your deductible. - Instant access to flexible vacation with a ‘take what you need’ policy. - Company rewards and recognition that can be redeemed for personalized gifts and experiences. - 8 hours of Volunteer Time Off each year. - 8 hours of Rest, Relax, Recharge time for mental health care. - Access to mental well-being resources for yourself and your dependents. - Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. - Paw'ternity Leave and Pet Bereavement policies. - Caregiver Leave: four weeks of fully paid time away from work. - $50 monthly home data stipend, plus a home office sign-on bonus of $250. - Fertility care support options. - Access to financial experts for informed decision-making. - Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting. The compensation we will offer for this role is within the range of $65,000 to $80,000 USD based on our internal budget along with your skills and experience level.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role: As a Senior AI Implementation Engineer at Moveworks, you’ll be responsible for making customers successful with the Moveworks Platform by accelerating product adoption through various customer engagements. You are a critical, high-leverage technical individual that operates at the intersection of Customer Success, Product Management, and Engineering. Your primary mission is to translate complex customer business process challenges into innovative, high-impact AI solutions built on our platform. This role provides full-stack ownership of technical success, allowing you to not only deploy capabilities in the current product but also directly influence the product's evolution by ensuring that learnings are folded back into our core platform. Core Responsibilities & Impact: - Full-stack Ownership: Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks Platform: Vision-Lock, Solution Design/Architecture, Building, Tuning, and launch. - Custom Solution Design: Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks platform by helping them leverage AI in novel and meaningful ways to solve complex business challenges. - Integration and implementation: Integrate the Moveworks Platform to Customer enterprise system in an innovative, secure and performant manner. - Product Partnership: Work closely with engineering and product teams on new product rollouts, and help drive product decision making by synthesizing on-the-ground customer feedback and technical gaps. - Strategic Autonomy: Consult customers apply creative freedom in solution design to shape the customer’s Agentic AI roadmap. About You: You are a technical generalist & a “do-er” with a deep, intuitive understanding of complex systems and a relentless focus on customer impact. You thrive in a dynamic, high-growth environment where you can both build and lead. - Technical Acumen & Curiosity Mindset: You are a rapid learner with high technical aptitude and strong generalist with instincts to quickly learn both new technical and business domains. You possess a curiosity to understand details from both a technical and a business perspective i.e: trying to understand: "what happens under the hood?" and “why is this done that way?” - Technical Mastery: Strong grasp of API based systems integration, LLM-based systems design including prompt engineering, context engineering, and data modeling. - Product Excellence Obsession: You have product taste/judgement and are obsessed with building and delivering exceptional product experiences for users. - Reusability: You share what works with the broader team, and help generalize solutions into reusable templates. - Customer-Centric Soft Skills: You have the communication skills required for deep customer partnerships, and you genuinely enjoy working directly with customers. You are compelled to develop and deliver compelling solution narratives through creation of high-quality artifacts (e.g. architecture diagrams, solution proposals, product documentation, SOWs) as well as engaging presentations and demos, tailored to the technical and business awareness of the audience. - Strategic Guidance & Influence: Serve as a trusted advisor to customers, providing strategic direction to help them overcome technical and organizational obstacles. This includes developing and delivering context-specific solutions, as well as upskilling customer teams to leverage the product independently. - Entrepreneurial Drive / Grit: You aspire to a high-growth career path, actively seeking to gain maximum exposure and learning across engineering, product, and business functions as quickly as possible. You lean into navigating through challenging business situations or antiquated legacy systems. - Ecosystem Partnership: You possess a strong sense of personal accountability to both customers and internal teammates who rely on your expertise. Qualifications Qualifications: - 5+ years of experience in a technical role, such as a Forward Deployed Engineer, Solutions Engineer, Customer Success Engineer, Solutions Architect, Consulting Engineer or Software Engineer; or an advanced degree with 3+ years - Ability to operate across multiple business functions or technical domains, demonstrating adaptability, quick-to-learn, and broad technical skills. - Experience designing, building and launching full-stack workflows, and automations, leveraging REST APIs, iPaaS automation (Workato, Azure Functions, AWS Lambdas, ServiceNow Flow Designer), or generic scripting (e.g., Python, JavaScript, Golang, etc.). - Fully independent practitioner who owns work with minimal guidance, applying in-depth knowledge to problems of diverse scope and evaluating multiple factors to arrive at sound technical decisions. - Track record of contributing ideas and documentation across project teams, not just within immediate assignments. - You are willing to travel up to 25% of the time Preferred Qualifications: - Familiarity with enterprise platforms (e.g. ServiceNow, Jira Service Desk, Zendesk, Workday, Okta, etc.) is a plus - You have familiarity with Linux and Windows environments and using the command line. - You have a great track record of driving successful technical adoption with medium to large-sized enterprise projects - You stay current with the latest AI tools and frameworks, and think about how to apply them thoughtfully to work smarter and build reliable, scalable solutions For positions in this location, we offer a base pay of $116,400 to $192,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Flexible or Remote

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is seeking a tenacious & proactive Implementations Manager to join our growing North America team that works closely with clients to implement our strategic SaaS Corporate Actions & Income Processing application and its associated platform components in the Americas. Do you have a strong Asset Servicing background and a proven record of collaborating effectively with clients & multiple teams to deliver outstanding results? Are you able to drive clients to onboard swiftly and efficiently? We'd love to hear from you! Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings. The role will be responsible for: · User Testing Management & Reporting – defining the testing strategy to support the project’s requirements and working with clients to accurately plan, track, report and expedite all phases of testing, challenging clients on change vs defect and ensuring development activity is focused on the essential issues for the priority milestones. Working with client to have clean and accurate data on test execution progress and issue tirage & delivery. · Training – plan and manage both internal and client training which includes the preparation of material, plans for delivery, and hands-on product demonstrations & training. · Change Control – raising CRs and completing the required analysis in a timely manner to enable good governance of project change. · Risk Identification and Management – identifying project risks, issues and dependencies and providing appropriate mitigation and timely escalation. · Data Integration / Configuration Definition – working with our clients to define upstream and downstream data integration mapping, and any associated configuration to support the client’s business. · Migration/Conversion – definition of the conversion strategy and the runbook to execute it. Managing mock conversions and final go-live, ensuring any issues from the mocks are reported and tracked to completion in good time for subsequent mock runs. Includes reporting, internally and externally for all mock and go=live activities to ensure good governance. · Planning & Execution - participating in all phases of the planning, governance & delivery of the implementation activities, including supporting clients during mock conversions & go-live weekends. · Implementation Governance – providing the first level of control that the implementation’s plan activities are resourced and executed appropriately. Also includes internal & external reporting, issue escalation & management and representing BR on Project Steering Committee meetings and Working Groups. · Production Compare Management & Reporting - participating in all phases of reconciliation work to compare legacy output to BR’s solution for the same inputs using BDC (BR Data Control). Prioritising & driving improvements to match rates and daily reporting both internally and to clients. · Team Management – day to day management of the implementation resources assigned to a project. May include direct team management or working in a matrix manner. · Environment Management– definition, execution & reporting of environment setup runbooks, and the definition of integration points, monitoring & control frameworks and releases. Release management also includes communicating release content and timing with clients & internal teams. Qualifications: · 10 yrs experience as a conversions/implementation consultant or manager, working on SaaS project delivery to Wealth or Capital Markets organizations. · 5 yrs project management experience. · Asset Servicing platforms (either in-house or vendor solutions) in a Wealth Management, Investment Banking, or other financial environment. · 1 yrs team leading experience, task managing teams of up to 5 resources. · Demonstratable critical thinking and of proactively driving successful conclusions. · Ability to define control processes, and to distil salient facts from the resulting data to report cleanly and clearly to senior management & clients. · Client facing, and able to build good working relationships with clients whilst being strong enough to defend BR’s position. · Experience of large scale projects and solid understanding of the full project lifecycle and Governance. · Experience of working in an agile environment with JIRA. · Excellent attention to detail to enable accurate reporting. · Ability to handle multiple work streams and assignments simultaneously. · Ability to understand and challenge the detail. · Data analysis including use of SQL & Excel. · Subject matter expertise in all areas of Asset Servicing including Dividends, Coupons, Tax and Corporate Actions (Mandatory & Elective) announcements and processing. · A thorough understanding of the Asset Servicing lifecycle and components including: o Event capture (multi-source) o Data quality / data cleansing o Position and Transaction types o Entitlement processing including trade generation and resulting ledgers o Integration with US Market Participants (eg BoNY and DTCC) · Product knowledge covering Equities and Fixed Income · Previous experience at Broadridge or with Broadridge products such as Astrid, BPS, Impact, IPE/Gloss or ICS’ Notifications. · Reconciliations experience, ideally with BR’s Data Control. Hourly range $90-100/hr CAD Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. #LI-MR1 #LI-REMOTE We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Join our Team The role is responsible to adapt, maintain and continually improve the policies, programs and requirements for environment, health, safety, and well-being (EHS) within Ericsson. Driving to create a sustainable safety culture and promoting employee well-being are part of the responsibility across Mexico and assigned BA. The EHS Manager enables consistent EHS governance, data-driven decision-making, and continual improvement, ensuring employees can thrive, perform at their best, and return home safe and well every day. Responsibilities & Outcomes - Contributes to internal and external reports, audits, assessments and EHS and well-being programs and campaigns. - Supports Ericsson's EHS leadership by contributing to solving complex issues, developing solutions and information for decision making. - Supports EHS strategy execution, governance, processes, and drives continues improvements. - Follows up target performance, identifies deviations, and proposes corrective actions. - Contributes to competence and development. - Supports EHS legislation monitoring. - Coordinate and participate in EHS governance forums and safety committees, ensuring effective communication, training, engagement, and required documentation. - Drive the effectiveness and maturity of the EHS Management System, ensuring alignment with ISO 45001 and ISO 14001 and Ericsson global governance. - Proactively identify EHS risks and opportunities. - Lead and support incident investigations, including serious incidents, ensuring high-quality root cause analysis, learning, and sustainable corrective actions. - Support digitalization, automation, and AI-enabled initiatives to improve efficiency, consistency, and execution of EHS programs. - Coordinate emergency bridges and ensure compliance with applicable NOMs and Fire Department regulations. - Performs additional duties and responsibilities as required to support EHS business operations Qualifications (Required) - Industrial Engineering or related field, with valid professional license (cédula professional). - Demonstrated ability in interpretation and compliance verification of the following Mexican regulations: - Federal Labor Law (Ley Federal del Trabajo) and its Regulations - Official Mexican Standards (NOMs) issued by STPS, SEMARNAT, and PROFEPA - Federal Regulation on Occupational Safety and Health (Reglamento Federal de Seguridad y Salud en el Trabajo - RFSST) - General Law of Ecological Balance and Environmental Protection (LGEEPA) and its Regulations - General Law for Prevention and Comprehensive Waste Management (LGPGIR) and its Regulations - General Civil Protection Law and its Regulations - Minimum 3 years of experience within Environmental, Health, Safety, and Well-Being roles. Valuable Experience - Long experience of theoretical concepts and principles in own area of responsibility - within EHS and Well-being - Experience working in a global team - Experience working in a dynamic and agile environment Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Mexico (MX) || Mexico City Req ID: 783171