Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Regulatory Program Manager, Automation & Intelligence
Location
California + 1 moreAll locations: California | Worldwide
Posted
91 days ago
Salary
$135.8K - $245.4K / year
Seniority
Lead
Job Description
Regulatory Program Manager, Automation & Intelligence
Block
Role Description As Block has scaled, so has the complexity of our regulatory environment. The Settlements and Supervision Operating Model (SSOM) is Block's centralised governance and execution engine for managing our most critical regulatory commitments. SSOM exists to bring rigour, consistency, and accountability to how Block engages with regulators, auditors, consultants, and partners across a range of high-priority regulatory matters. SSOM is led by a lean, fully dedicated cross-functional core team drawn from Compliance, Legal, BizOps, Data Science, and Finance. We move fast, operate with precision, and are deeply committed to getting this right for Block, our customers, and our regulators. This is not a typical program management role. As a SSOM Program Manager, you'll be the driving force behind how Block uses intelligent tooling, automation, and AI to execute one of its most complex and consequential programs. You'll identify where AI and automation can eliminate manual effort, reduce risk, improve tracking accuracy, and accelerate remediation - and then you'll build it, champion it, and embed it into how the SSOM and its partners operate every day. You will: - Champion AI & Automation Adoption: Act as the primary evangelist for AI and automation tools within the SSOM Core Team and across the broader Matrix Team. - Identify & Build Automation Opportunities: Proactively map SSOM workflows end-to-end to identify high-impact automation opportunities. - Own the AI & Automation Roadmap: Partner with SSOM leadership and BizOps to define, prioritise, and deliver a rolling roadmap of AI-powered initiatives. - Drive Tool Optimisation: Oversee the adoption and continuous improvement of program management tooling. - Translate AI for a Regulatory Audience: Bridge the gap between technical capability and regulatory program reality. - Build Scalable Frameworks: Develop reusable playbooks, automation blueprints, and AI-assisted templates. - Measure What Matters: Define and track KPIs for AI and automation initiatives. - Cross-Functional Collaboration: Work closely with Data Science, Engineering, Compliance Analytics, and external consultants. - Stay Ahead of the Curve: Continuously evaluate emerging AI platforms, agentic tools, and automation technologies. - Roll Up Your Sleeves When It Counts: Step in as a hands-on generalist when the situation demands it. Qualifications - 8+ years of experience in program management, BizOps, regulatory operations, or a related field. - Genuinely excited about AI and automation. - Experience leading change management and enablement initiatives. - Analytically strong and comfortable with program tracking data. - High emotional intelligence and ability to influence without authority. - Experience in regulated industries - fintech, financial services, or similar. - Understanding of the stakes involved in regulatory execution. Requirements - Passionate about using AI to improve execution speed, accuracy, and reliability. - Ability to communicate the value of AI tools in plain language. - Judgement, discretion, and professionalism in a high-stakes environment. Benefits - Remote work options. - Medical insurance. - Flexible time off. - Retirement savings plans. - Modern family planning options.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Recreational clubs, Lunch and learns, Relocation assistance, Remote work program, Restricted work hours, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Abortion travel benefits, Mother's room, Personal development training, Virtual coaching services, Apprenticeship programs, Flexible time off, Floating holidays, Bereavement leave benefits
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