We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Aetna, CVS Health is looking for top sales leadership talent! We have an exciting opportunity available for highly motivated individual to lead a core internal direct to consumer channel sales team as a Lead Director of Field Sales programs. The position will lead Managers that are responsible for their teams retaining existing members and acquiring new prospects with available plan offerings to help meet their specific healthcare needs. In addition, the role is responsible for recruitment, onboarding, training, developing, and managing of the staff and activities to achieve superior business performance and sales goals. To be successful the role is accountable for talent development, employee engagement, sales volume, retention, and quality of service. This role is ideal for candidates that are energetic, empathetic, and looking to become part of a growing business segment. Job Responsibilities: - Manage and lead a sales organization of managers and field representatives with a high level of focus on selling Aetna’s Medicare products. - Oversee and lead daily operations including, but not limited to scheduling, communication, alignment, program and product training, and incentives. - Responsible for executing field operations to scale and grow business across all product lines. - Design, build, and/or optimize program by executing field operations with virtual/in person events, provider marketing, seminars, and other community grass roots efforts that are designed to achieve ROI and a great member experience. - Ensure operating models are deployed for managers and agents to support overall field operations model. - Manage and oversee team budgets and ensure cost per acquisition and retention metrics are in line with plan. - Manage and develop career paths for top talent within organization, with emphasis on leadership development and performance management. - Maximize effectiveness and efficiency of the sales leadership and programs (i.e. sales volume) leveraging new tactics and enhancing agent productivity, among other levers, to achieve target sales volume. - Partner with other functions (ex. operations, training, quality) to ensure that all colleagues are well trained and prepared in order for effective and efficient operations of the team. - Deploy daily operating models for leaders and front line staff to ensure effective sales operations, high quality program submissions, and achievement of business results. - Develop enhanced sales techniques and drives sales through robust knowledge and experience and make improvements to the model. - Travel up to 40% - Other duties as assigned. Required Qualifications - 5–7 years of experience in sales leadership, ideally within Medicare Sales or Medicare-related programs. - 5-7 years of experience in Medicare, including state and federal regulations governing Medicare field agent programs. - Proven ability to build and maintain relationships with key internal and external partners. - This role requires up to 40% travel. - Must have reliable transportation with active insurance coverage. - Valid driver’s license required. - Experience working with CRM systems, such as Salesforce. - A Life & Health insurance license is preferred; if not already held, it must be obtained within 60 days of starting employment. - High proficiency in Microsoft Office applications. Preferred Qualifications - 5-7 years of managing individual contributors and managers. - Demonstrated successful experience in developing internal sales capabilities for health insurance companies. - Experience managing Tele-sales & Field agents - Demonstrated successful experience in developing high performing sales organization with a strong culture of performance and operational rigor. Education - Bachelor’s degree or equivalent work experience Licenses And Certifications - Insurance/Licensed Life & Health Insurance Agent (GA) is desired Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $105,000.00 - $231,132.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Plans, designs, develops, facilitates, and evaluates training programs aligned to the designated therapeutic area and selling skills • Applies instructional design methodology, adult learning principles, and project management expertise when planning, developing, and facilitating initial and continuous learning curricula • Conducts regular needs assessments to develop new programs and continuously improve existing training programs, resources, and frameworks • Stays current on industry trends to inform program delivery and design through technology, innovation, and cutting-edge approaches • Independently manages vendor or third-party relationships in the development of training programs and curricula, including budget and contract oversight, as needed • Cultivates strong working relationships and collaborates closely with stakeholders at all levels of the organization, including sales leadership, compliance, legal, marketing, and operations teams • Serves as a leader in maintaining and applying a current understanding of the Viatris business and regulatory environment, products, customers, sales opportunities, and challenges • Functions as a respected member of PRC by fully understanding how to coordinate and manage projects and assets from development through approval • Offers or leads sales training support across any business unit for product launches, training program execution, sales meetings, etc • Leads launch planning and execution, including cross-functional alignment, launch readiness planning, content development, and timeline management • Performs other duties as directed by the Sr. Director/Head, North America Sales Training

• Drive key business outcomes and sales metrics that matter by developing and implementing best-in-class activation strategies such as lead list segmentation, process and tool adoption, change management, information cascade, ad hoc trainings, etc. • Act as a subject matter expert on our sales process and approach, and industry to make recommendations with authority. • Lead as an owner of your relevant markets and teams to develop team strategy as a thought partner to your Sales Leaders, and deliver on that strategy. • Maniacal focus on proactively identifying gaps or opportunities for sales productivity improvements in collaboration with Sales leaders, including through observation of sales successes and shortfalls, analyzing sales performance metrics, conferring with stakeholders, and acting on team feedback. • Seek out cross-functional collaboration opportunities across Sales Enablement, as well with other teams, (e.g., Product, Engineering, Customer Experience, Marketing, Legal); • Translate technical needs and solutions into broadly applicable, scalable, and productable solutions that enable better self-service by the sales team and/or customers. • Serve as a conduit between the sales team and subject matter experts in other parts of the organization (e.g., systems and energy markets teams) by triaging Sales team needs that require involvement from beyond the Sales Productivity function. • Provide ad-hoc coaching for sales team members where necessary (e.g., use of tools). • Implement and improve upon deal data quality processes.

Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients’ needs and imparting knowledge on solutions. • Cultivating lasting client relationships through consistent, periodic check-ins. • Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include but not limited to: • No cold calling • Qualified lead program • Advancement based on performance • Weekly pay • Renewals • Mentorship and complete training • Industry leading tools and technology access • Work from home (web conference-based presentations) Looking for candidates who hold the below characteristics: Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable. If you are a hard-working, motivated team player, this may be an opportunity for you! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)