Job Description Summary Job Description Responsabilidades Essenciais: - Operar e supervisionar as unidades geradoras, equipamentos auxiliares, subestação e linha de transmissão, garantindo eficiência, segurança e alta disponibilidade da geração conforme os planos operacionais; - Coordenar a operação em tempo real da usina hidrelétrica, atuando de forma eficaz em situações de contingência para restabelecer a geração com segurança e no menor tempo possível; - Supervisionar, operar e controlar painéis e sistemas SCADA a partir do centro de controle; - Manter atualizadas as informações de operação e manutenção do sistema elétrico, reportando-as aos órgãos e responsáveis competentes; - Gerenciar indicadores de EHS e acompanhar o cumprimento das ações corretivas relacionadas à segurança, meio ambiente e saúde ocupacional; - Apoiar a planta em processos de partida de máquinas, inspeções de equipamentos, verificação de parâmetros operacionais e atividades de manutenção de rotina; - Elaborar relatórios de falhas, conduzir tratativas com agentes geradores e elaborar planos de manobra para operação do sistema; - Executar atividades complementares à função, incluindo operação de equipamentos de apoio, montagem de andaimes, retoques em pintura e condução de veículo da empresa, conforme orientação da liderança. Qualificação Requerida: - Residir em Uberlândia/MG; - Curso Técnico Completo em Mecânica ou similares; - Experiência em atividades de manutenção ou montagem industrial; - Desejável SENAI ou similar, NR 10, NR11, NR12, NR 33, NR34 e NR 35. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

Customer Support Engineer We are looking for a talented Customer Support Engineer to step onto a fintech unicorn rocketship. Customer Support Engineer works directly with customers in identifying and resolving basic customer issues and needs. Why join Tipalti? Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin. In this role, you will be responsible for: - Provide world-class service to our customers and ensure customer success post-sales. - Provide specialized support on both technical and product issues, and also manage customer escalations. - Lead/coordinate actions to resolve customer issues while collaborating with other teams including Customer Success, Product, and Engineering as required. - Act as a customer advocate by sharing product feedback with engineering, product, and other internal stakeholder teams to drive the product roadmap. - Create and contribute to the development of knowledge articles in Tipalti’s knowledge base. About you - Proven experience of hands-on technical support experience at a SaaS company, with a focus on delivering support through live chat and email. - Proven experience providing real-time support via live chat, including managing multiple conversations simultaneously while maintaining high service quality. - Strong communication skills, including written, verbal, and listening. - Detail-oriented and well-organized. - Always learning, has a growth mindset. - Strong creative thinking and problem-solving skills. - Experience in working with ticketing systems such as Zendesk or any ticketing system. and Salesforce - Experience with NetSuite / QuickBooks or other ERP systems, and knowledge of accounting is a big plus. - Experience with payment systems and/or working at a Fintech company – an advantage. - Proven ability to read, debug, and understand HTML code, API calls, etc. - an advantage. Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting. Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. AI Use We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com. Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below: Job Candidate Privacy Notice | Tipalti www.tipalti.com/privacy/job-candidate-privacy-notice/

Role Description Tipico sucht einen IT Support Analysten (m/w/x), der unser Team verstärkt. Wachse mit uns, bring neue Ideen ein und entwickle Produkte, die das Sporterlebnis für unsere Kunden noch spannender machen. Jeden Tag arbeitest du in einem hochgradig kollaborativen und agilen Umfeld mit funktionsübergreifenden Teammitgliedern zusammen, um Produkte weiterzuentwickeln und technische Lösungen zu schaffen, die uns voranbringen. - Stellen eines hohen Standards im Kundenservice (vor Ort und remote), in der Zufriedenheit und im Support. - Unterstützung des Corporate-IT-Teams bei der Bereitstellung hochwertiger IT-Support-Services für Endnutzer an allen Standorten der Tipico Group. - Analyse und Behebung technischer sowie operativer Probleme im Rahmen des Incident-Managements und der Request-Fulfillment-Prozesse. - Mitwirkung an Infrastrukturprojekten zur kontinuierlichen Verbesserung von Tools und Services für unsere Kunden. - Übernahme der Verantwortung für gemeldete Störungen und regelmäßige Kommunikation von Status und Fortschritt. - Analyse, Reparatur und Behebung von Problemen bei Hardware, Betriebssystemen und Software (Windows, macOS, mobile Geräte) sowie bei Systemausfällen und Datenwiederherstellung. - Verwaltung des internen Beschaffungsprozesses im IT-Support. - Verwaltung von Benutzerkonten, Gruppen, Passwörtern und Mailboxen in Active Directory, Exchange Servern (Office 365) sowie weiteren Systemen. - Pflege von Betriebsdokumentationen, einschließlich Knowledge-Base-Artikeln und Standard Operating Procedures. - Beitrag zur Weiterentwicklung und Optimierung von IT-Service-Management-Standards und -Prozessen. Qualifications - Mindestens 3 Jahre Erfahrung im IT-Support-Umfeld. - Starker Kundenfokus sowie fundierte Kenntnisse in IT-Service-Management-Standards und -Prozessen (ITIL). - Erfahrung mit Active Directory, E-Mail-Technologien (Office 365, Exchange Server) und Microsoft-Office-Anwendungen. - Kenntnisse in der Sicherheit von PC-Arbeitsplätzen sowie in Festplattenverschlüsselungssystemen. - Erfahrung mit ITSM-Anwendungen wie Jira Service Desk. - Verständnis von IP-Adressierung, Netzwerken und Telefonie. - Grundkenntnisse in WLAN-Technologie, Netzwerksystemen, Virtualisierung und virtuellen Infrastrukturen (VMware & Hyper-V). - Sehr gute Englischkenntnisse in Wort und Schrift; Deutsch ist ein Plus. Requirements - Agiles Mindset: Du lernst, passt dich an und verbesserst kontinuierlich unsere Arbeitsweise. - Teamplayer: Wir lernen voneinander und entwickeln großartige Ideen gemeinsam weiter. - Innovativ: Du bringst neue Ideen ein und arbeitest gerne mit neuesten Technologien. Benefits - Etablierter internationaler Konzern mit stabiler Grundlage für persönliches Wachstum. - Vielfältige Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung. - Events wie Charity-Aktionen oder Team-Events zur Stärkung des Teamgeists. - Unterstützendes Umfeld, das Zusammenarbeit und Teamwork schätzt.

Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. Meet your radiology, cardiology, enterprise imaging needs – on your own terms – with Merge by Merative imaging solutions. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers healthcare organizations with advanced medical imaging solutions to enhance workflows, optimize care delivery, and help improve patient outcomes. Merge’s Imaging Suite, built on a cloud-native foundation, provides solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing and Workflow Orchestration. Merge’s portfolio also includes Best in KLAS Cardiology and Hemodynamic Monitoring, and Digital Pathology. The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products. Responsibilities: - Takes a self-directed role in the support and resolution of technical issues within the installed base - Takes inbound calls and makes outbound calls - Assess complex problems, collects data, establish facts, and documents detailed and accurate information about issues, troubleshooting steps and resolution into CRM - Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems - Escalates, owns, and remains focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills - Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner - Provides direct input to help continue building the internal and customer facing knowledgebase by documenting root cause & solution details for technical support issues - Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers Qualifications Required: - Extensive knowledge of computer hardware, including workstations, servers, and storage systems - Strong proficiency with workstation and server operating systems - Solid understanding of network infrastructure and communication protocols - Excellent customer service abilities, along with strong documentation and communication skills - Proven capability to manage and prioritize multiple assignments with minimal supervision - Ability to collaborate effectively within a team and work well with individuals at all organizational levels Basic Qualifications - Preferred - 1–3 years of experience working with or administering medical information systems such as RIS, PACS, HIS, or EMR platforms - Understanding of clinical workflows within medical imaging environments - Familiarity with database technologies, including SQL, DB2, and Oracle - Knowledge of DICOM and HL7 standards - Basic proficiency with scripting languages such as Bash, Korn, VB, Java, or Perl Education Requirements - Degree from a Technical College/University or equivalent experience - Bachelor’s Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics Work Environment The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Office environment: Temperature Controlled - Call center environment - Travel: 10% Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $53,560.00 - $80,340.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. - Remote first / work from home culture - Flexible vacation to help you rest, recharge, and connect with loved ones - Paid leave benefits - Health, dental, and vision insurance - 401k retirement savings plan - Infertility benefits - Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees