• Provide RAMS (Reliability, Availability, Maintainability & Safety) support across allocated programmes • Influence system design by delivering safety and reliability recommendations • Perform analyses including FMEA, Fault Tree Analysis (FTA), Reliability Predictions, Common Cause Analysis, and Maintainability Analysis • Support airworthiness certification through safety assessments and documentation • Produce RAMS deliverables aligned to customer milestones and programme schedules • Conduct risk assessments for safety-critical issues • Engage directly with customers to discuss safety and reliability topics • Collaborate with systems, design, and project teams across multidisciplinary environments • Support bid and proposal activities on RAMS-related topics

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description Are you passionate about AI and eager to drive innovation in a fast-paced, impact-driven environment? Do you have experience developing AI-powered applications and enjoy mentoring others? If so, we invite you to join Nexthink as an Senior AI Engineer! As a senior member of the AI team, you will prototype, mature, and ship AI-powered capabilities into Nexthink's cloud platform. You will lead architectural decisions, establish best practices, and ensure AI systems are scalable, observable, and production-grade. Responsibilities AI Engineering & Architecture - Design, develop, and operate production-grade AI/ML systems, including LLM-powered applications, NLP models, RAG pipelines, and multi-agent systems - Make key architectural decisions across model selection, training strategies, fine-tuning, retrieval mechanisms, orchestration layers, and infrastructure - Integrate external AI services (e.g., LLM providers) into Nexthink's cloud platform - Solve engineering challenges related to data collection, retrieval, evaluation, inference, latency, and cost optimization AI Done Right - Evaluation & Quality - Define robust online and offline evaluation frameworks and success metrics - Instrument dashboards and monitoring systems to track quality and detect regressions in production - Design automated evaluation pipelines for prompts, embeddings, models, and agent workflows - Ensure observability and reliability of AI systems at scale MLOps & Cloud Engineering - Implement and maintain reproducible ML pipelines and CI/CD workflows for AI components - Manage deployment, monitoring, and lifecycle of models and AI artifacts in production - Optimize systems for scalability, performance, throughput, and cost - Work with AWS (or equivalent cloud platforms), Docker, and orchestration frameworks (Kubernetes/ECS) Product & Cross-Functional Collaboration - Collaborate closely with product managers, designers, software engineers, and data scientists - Translate ambiguous product requirements into incremental, testable engineering plans - Proactively propose new AI capabilities based on user insights and technology advancements - Communicate complex AI concepts clearly to both technical and non-technical stakeholders Leadership & Mentorship - Mentor and coach junior AI engineers in production best practices - Establish engineering standards and AI best practices within the team - Foster a culture of experimentation, learning, and knowledge sharing Qualifications - Bsc/Master's degree in Computer Science, Machine Learning, Data Science, or a related field. - 5+ years of professional software engineering experience, including shipping and operating cloud services in production - Hands-on experience in LLM-powered production applications or ML/NLP applications. - Strong proficiency in Python and AI frameworks - Strong understanding of machine learning fundamentals (supervised/unsupervised learning, optimization, model evaluation). - Solid understanding of machine learning fundamentals (training, optimization, evaluation) - Experience with NLP systems (embeddings, semantic search, retrieval systems, text classification, etc.) - Experience integrating and operating LLMs (prompting, evaluation, observability, RAG, agentic workflows) - Hands-on MLOps experience: reproducible pipelines, experiment tracking, automated evaluation, CI/CD for models and prompts - Knowledge of reinforcement learning, retrieval-augmented generation (RAG), and multi-agent AI architectures. - Strong data intuition: ability to inspect logs, design metrics, and quickly identify regressions - Proven experience with AWS and cloud-based AI deployments. - Strong communication skills in English, capable of explaining complex AI concepts to technical and non-technical stakeholders - Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment. Strong Plus - Strong AWS (or equivalent cloud platform) experience for scalable AI infrastructure. - Experience optimizing models for latency, throughput, and cost. - Experience fine-tuning large language models. - Familiarity with multi-agent systems and orchestration frameworks. - Experience designing AI systems in enterprise or B2B environments. If you're excited about pushing the boundaries of AI and mentoring the next generation of engineers, we'd love to hear from you! Even if you don't meet every requirement, we encourage you to apply-we value expertise, passion, and the drive to learn. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Beautiful office, conveniently located next to the Prilly-Malley train station - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. - Free access to a fitness centre inside the building. - Reimbursement of the half-fare travel card for public transport. - ‍ Reimbursement up to 50% of the cost of French classes. - Fresh fruit, cookies, and soft drinks as well. - Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Symetra has an exciting new opportunity to join us as a Sr. Software Engineer I! About the role As a Senior Software Engineer I, you will build and maintain secure, scalable software with a strong focus on production stability and long‑term reliability. You will own production support and bug resolution, working closely with the product support team to triage issues, analyze root causes, and deliver durable fixes across both modern and legacy systems. This role partners in design discussions, code reviews, testing, and CI/CD support while contributing to an inclusive, collaborative engineering culture. What you will do - Develop secure, high quality, performant scalable code, using the required programming language and tools. - Participate in design reviews, provide recommendations into design discussions. - Define and perform unit testing of code. Support functional and regression testing efforts. - Collaborate and participate in peer reviews. - Configure and support automated code builds and deployments. - Solve problems, and provide ongoing maintenance and support for applications and systems - In collaboration with senior team members, write and maintain technical documentation, including design specifications, user guides, and maintenance manuals. - Stay up to date with the latest industry trends, technologies and standards, and apply them to enhance software solutions. - Foster a collaborative and inclusive environment that values diverse perspectives, promotes equity, and reflects Symetra’s commitment to a culture of belonging. Why Work at Symetra Here’s what some of our employees have to say about why they work at Symetra: “I chose Symetra because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” - Alicia L., Claims Examiner "Symetra cares about doing what's right for their customers and that we have a great culture." - Jackie B., Regional Account Manager What we offer you Benefits and Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. - Flexible full-time or hybrid telecommuting arrangements - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% - Paid time away including vacation and sick time, flex days and ten paid holidays - Give back to your community and double your impact through our company matching - Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $106,400 - $177,300 plus eligibility for the company annual bonus program. Who You Are: - You have a high school diploma (required), plus a Bachelor's degree in engineering, Computer Science, or a related field and six years of related work experience or an equivalent combination of education and professional experience. - In‑depth knowledge of cloud architecture and design, including design patterns, reliability, and scalability, with hands‑on experience using AWS services such as Lambda, ECS, SNS/SQS, and DynamoDB - Strong programming experience with JavaScript and TypeScript - Experience working with database technologies, including both relational and NoSQL - Solid understanding of developer tooling across the SDLC, including task management, source control, build, deployment, and operations - Experience with CI/CD tools and workflows - Experience using Azure DevOps is preferred - Experience with LLMs and agentic programming, including responsible use of AI assistance, validating and refining generated outputs, and knowing the latest with emerging tools and best practices, is preferred - Exceptional communicator with strong analytical and problem‑solving skills and a data‑driven approach to decision‑making We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: - Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." - Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. - Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: - Disqualification from the recruitment process - Withdrawal of a job offer - Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-BW1 #REMOTE

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the Voice & Video Postflight team as Twilio’s next Senior Software Engineer. About the job The role sits in the Twilio Voice Organization, Postflight Team. The team is responsible for managing the distributed systems and APIs responsible for Twilio Call lifecycle. This position is needed to build and evolve next-generation distributed systems that continue to empower our customers through high-performance APIs. You will be tasked with solving the complex challenges inherent in supporting the massive scale of Twilio Voice, ensuring our infrastructure remains robust as we expand our capabilities. As a Senior Software Engineer, you will focus on the intersection of large-scale API development and advanced data systems. You will work on designing and implementing low-latency, highly scalable architectures that leverage modern database technologies to provide customers with seamless access to large-scale data. Responsibilities In this role, you’ll: - Architect and implement next-generation distributed systems capable of handling the immense throughput and concurrency requirements of Twilio Voice. - Design low-latency, high-scale APIs that empower customers with real-time access to their data and communications infrastructure. - Optimize and manage distributed database environments, ensuring high availability and performance across high-volume data stores. - Own the full development lifecycle, from initial system design and prototyping to the continuous operation of 24x7 production services. - Collaborate across engineering teams to solve "hard" distributed systems problems, ensuring our API layer is both resilient and developer-friendly. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - A Master’s or Bachelor's degree and 5 + years of experience in software engineering, with a focus on backend or infrastructure systems or equivalent combination of years of experience. - Expertise in Distributed Systems: A deep understanding of consistency models, partition tolerance, and the challenges of scaling stateful services. - Core Languages: Proficiency in Java, Spring, Dropwizard and a strong grasp of building RESTful APIs at scale. - Database Fundamentals: Practical experience working with and tuning PostgreSQL, Aurora or similar relational databases. - Cloud Infrastructure: Familiarity with deploying and managing large-scale services on AWS or GCP. - Operational Excellence: Comfortable operating in an agile environment with a "you build it, you run it" mentality. Desired: - OLAP & Big Data: Experience with ClickHouse or other column-oriented databases for high-performance analytical queries. - Infrastructure as a code: Familiarity with tools such as Terraform, Harness for managing systems - Data Pipelines: Prior exposure to technologies like Kafka or Spark for moving and processing data between distributed systems. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900. - Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300. - Based in the San Francisco Bay area, California: $166,400 - $208,000 - This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 04/20/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.