Solutions Account Manager, Research Intelligence About the Role This Home-Based role will be responsible for managing and selling the suite of Research Intelligence solutions in the states of IL, IN, OH, and KY. Residence in one of the respective states is preferred but not required. Key Result Areas / Primary Accountabilities - Achieve overall revenue targets for a portfolio of scientific databases and solutions including Solutions Products and Content Licensing. - Understand client needs in a consultative approach and translate into realistic propositions and packages in support of the company sales strategy. - Formulate focused strategies tailored towards the market; align sales approach to meet market needs in accordance with company policies; devise and implement account strategies to address differentiated needs at all levels of accounts. - Annual account planning and execution (jointly with Account Manager where required) - Regularly review sales results and forecasts e.g. via Clari and other sales enablement tools and adjust actions accordingly. - Work closely with regional and federal government agencies to develop projects for scientific databases and solutions. - Gather, monitor and evaluate competitive information and provide market feedback to the business to enhance product development and GTM. - Participation in trade shows and conferences, with agreed outcomes. - Develop and maintain relationships with all relevant decision makers and influencers at the customer level to support Elsevier’s strategic objectives. - Provide market feedback to enhance product development for a more customer-focused product. - Integrate and process information derived from current projects, customers, market awareness and technical knowledge. - Ensure Salesforce is always up to date. Qualifications – (education, competencies, skills, experience) - University degree, Master or degree in a technical field is preferred - Sales experience at senior levels (minimum of 3 years) - Able to operate on an operational, tactical and strategic level. - Proven track record selling technology and solutions - Self-motivated and driven. - Love building relationships with multiple internal and external stakeholders (e.g. senior levels) - Experience in building out (expanding) business with a customer. - Experience in strategic account planning; can connect the dots within customer’s institutions. - Preferred experience and knowledge of specific Research Intelligence solution areas - Background in complex solution-sales approach - “consultative selling” (minimum 3 years) - Strong communication (verbal and written) and presentation skills. - Experience selling enterprise software. - Experienced in working in an international matrixed organization. - Experience working in or with research administration and management functions preferred - Knowledge in regional or national research programs, collaboration networks, and key opinion leaders preferred Primary Location Base Pay Range: Home based-Illinois $85,500 - $158,600. Total Target Cash Range: $131,500 - $244,300. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. If performed in Chicago, IL, the base pay range is $89,600 - $166,200, the total target cash range is $137,800 - $255,900.If performed in Ohio, the base pay range is $77,300 - $143,500, the total target cash range is $119,000 - $221,000.U.S. National Base Pay Range: $81,400 - $151,100, Total Target Cash Range: $125,300 - $232,700. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

About 3Eye Technologies At 3Eye Technologies, we’re more than a distributor - we’re a trusted partner in delivering cloud, software, and hardware solutions with a focus on mobility. We pride ourselves on exceptional service, innovative thinking, and building lasting relationships with our customers and partners. 3Eye is seeking an Apple Partnerships Lead to drive opportunity creation and pipeline development within key OEM partner sales organizations, with a primary focus on Apple. This role is a remote individual contributor, responsible for building strong relationships with Apple Field sales teams, identifying and developing new opportunities, and bringing qualified opportunities back to 3Eye. The Apple Partnerships Lead will serve as a trusted resource to Apple sellers by educating them on 3Eye’s strategic vendor portfolio, helping shape effective sales plays, and aligning vendor solutions to solve end-user business challenges. This person must be comfortable operating in a fast-paced channel environment, delivering sales training, consistently communicating the pipeline, and supporting complex enterprise opportunities across Fortune 1000 accounts. Key Responsibilities - Build and maintain strong working relationships with Apple sales teams to identify, develop, and influence net-new business opportunities for 3Eye. - Create, manage, and grow a qualified sales pipeline sourced through OEM partner teams. - Educate Apple sales teams on 3Eye’s new and strategic vendors, including value propositions, use cases, competitive positioning, and ideal customer profiles. - Deliver sales trainings, enablement sessions, and ongoing field education to Apple sellers and relevant partner stakeholders. - Help solve end-user challenges by mapping customer needs to the right mix of Apple products and 3Eye vendor offerings. - Stay highly informed on Apple product portfolios, strategic priorities, and roadmap direction to identify areas of alignment and opportunity. - Partner with account teams on opportunity strategy, deal progression, and partner engagement across targeted Fortune 1000 customers. - Track pipeline activity, opportunity stages, forecast inputs, and partner-sourced performance metrics; communicate progress clearly and consistently to leadership. - Act as a visible advocate for 3Eye within the Apple ecosystem while reinforcing 3Eye’s value as a trusted go-to-market partner. Qualifications - 3–5 years of experience in channel sales, OEM sales, partner development, business development, or a related field. - Experience working with or alongside Apple Enterprise sales channels. - Demonstrated success in building a pipeline and uncovering sales opportunities through indirect or partner-led motions. - Strong understanding of enterprise technology sales and the ability to connect products and solutions to business outcomes. - Experience delivering sales presentations, training, and enablement sessions to internal or external stakeholders. - Ability to understand Apple product portfolios, roadmap direction, and go-to-market priorities. - Strong communication, relationship-building, and cross-functional collaboration skills. - Highly organized with the ability to track pipeline, manage follow-up, and communicate status effectively. - Willingness and ability to travel frequently for customer meetings, partner engagements, industry conferences, and channel events. - Bachelor’s degree or equivalent experience preferred. Required Experience - Must have experience supporting or managing six- to seven-figure deals across Fortune 1000 accounts. - Proven ability to influence complex enterprise sales cycles involving multiple stakeholders. - Experience helping sales teams position technology solutions to solve end-user business problems. Preferred Attributes - Familiarity with channel sales motions and partner ecosystems. - Strong business acumen and comfort working across both strategic and tactical sales activities. - Self-starter who can operate independently while coordinating effectively with internal sales, vendor, and leadership teams. - Confident presenting to partner sellers, account teams, and customer-facing audiences. - Passion for learning new technologies and translating them into actionable sales opportunities.

Who We Are Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs. Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology. Job Purpose The purpose of the Customer Support Representative for Electronic Visit Verification (EVV) and Facility Verification Department is to provide seamless support to clients by managing the usage, and compliance of the EVV and Facility systems/platforms. The Customer Support Representative offers retraining, troubleshooting, and ongoing guidance to enhance system efficiency, improve client satisfaction, and ensure the accurate and compliant delivery of Home Care and Facility invoices to LTC insurance carriers. Duties/Responsibilities: - Serve as a point of contact for clients utilizing Wellcove’s EVV and Facility platforms, addressing inquiries and resolving issues promptly. - Assist claimants, caregivers, home care agencies, and facilities in ongoing inquiries regarding the EVV and Facility platforms. - Provide training and guidance to clients on the use of EVV and Facility platforms, tools, and processes. - Gather required information from clients accurately record data in Wellcove’s platforms/systems. - Maintain organized documentation for all client interactions, training sessions, and compliance activities. - Provide outstanding customer service via phone and email, displaying professionalism, empathy, a sense of urgency, and a genuine willingness to help. - Independently process caller requests accurately and promptly in Wellcove’s proprietary system and escalate as appropriate. - Comply with customer support objectives and performance standards. - Effective use of process resources to gain knowledge base and ensure the delivery of accurate information and error-free processing of requests. - Other duties as assigned. Required Skills/Abilities: - Excellent computer skills including proficiency with Microsoft office applications. - Accountable and able to work remotely and independently. - Displays a positive ‘can do’/customer-first attitude. - Excellent communication skills and appropriate etiquette, great phone manners, and ability to speak with a wide range of personalities. Demonstrate a high level of proficiency in the use of the English language in oral and written forms. - Willingness to learn new duties and technology-related skills as required. - Ability to effectively multi-task. - Collaborative team spirit. - Ability to pass background screening and drug test (includes marijuana). - Ability to provide responses from three professional references. - Able to provide a dedicated remote work location free from background noises, interruptions and desk clutter. - Able to provide reliable internet connection and access to a smart phone. At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

• Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel – to include Google Ads, Microsoft Ads, Apple Search Ads, etc. • Driving account strategy geared towards achieving or exceeding client efficiency and growth goals. • Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets. • Quantifying and prioritizing initiatives that will have the greatest impact on account performance. • Driving the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs. • Managing the performance of designated client portfolios to client performance goals and practicing good stewardship of client budgets. • Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates. • Effectively leading client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy. • Ensuring all account management efforts go through a QA process and are executed/delivered error-free. • Owning the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc. • Owning the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap. • Manage at least one direct report, working closely to develop this team member's skills while efficiently helping to move the accounts forward.